Mobikwik Complaints & Reviews

5 Aug 2022
Mobikwik deducted my money from wallet then when I checked the transaction detail in wallet account there was no such entry. I also got message from them that money is deducted. I tried to call them and raise this issue in the app. But there was no response from them.

I Make Payment rs 1210.85 last night but mobikwik portal not updated my payment yet i have made a payment before due date

Self Citi bank card has been used on 22.6.2022 for two transactions of Rs. 30450.00 and Rs. 10 for purchase of liquor online shopping. citicard has been informed and confirmed by citi card that merchant has not been credited with this amount as reported within 30 minutes of transaction. till date the amount has not been credited toself credit card although debited on 22.6.2022. as advised by citi card centre fir also lodged on 9.7.2022 for this transacaton.

I transferred Rs 1581 on August 4th 2022
9:52 pm.IST
I made a payment and the payment failed through mercent end
The money got debited but it's not shown in mobiwik history
Plz refund my money and sort this history issue

On 4th august 2022 i transfer 1307 ₹ from my bank account's debit card to mobikwik wallet but i cant see my monew in mobikwik wallet my Transaction ID is 30957e475b96

Hi IAM added Rs 7200 money my mobikwik wallet for credit card payments but payments was failed but amount was deducted from my mobikwik wallet please help me thanks

Sir i pay icici credit card bill 5000 but 2 days payment not received my credit card fist time i used mobikwik but not update

Zip lon noc provides sir please my lon isu

My self ankit jawanjalkar and I Was applied loan on mobikwik before five to 6 days ago and the company will tell me your loan will be credited in 48 hrs but now 6 days pass the amount is not credited to my account and emi will be show tell mi what can I do it for .
If the amount is not credited in my account i will not pay any single rupee to company

I have bought one gift card from Mobikwik. In the order status it says that it was successful, but still didn't receive the gift voucher. I had raised the ticket with mobikwik support, but no update even after 20 days.

Order id: 62cf8e3746e0fb001ceab833
Ticket Id: 25884595

Dear mobikwik, PG transaction from my debit card was deducted from my account but was not credited to merchant account. Please check the transaction and initiate the refund as soon as possible.

Also below are some screenshots of payments. Please look into it.

Such a very nonsense company I never seen in my life. I taken zip loan of Rs. 25000 only the period of 15 days. Due to some my family problems I don't have sufficient funds to clear my dues but they charged penalty of Rs. 1500 for 15 days and 0.2% on total outstanding additional charges. And also again after 15 days they charging penalty of Rs 2200 for 15 days . What is this? I complaint about my family problems to them and I will say...

Please remove fake Loan from my account 1000 rupees fake Loan my account from mobikwik Please remove mobikwik customer service very poor she's doesn't resolve any issues

No number is reachable to any mobikwik customer, and I am also not getting call from your side. Please help me. Deactivate my mobikwik account. I dont want to use such app where no customer support and no use of the app. Just getting message to pay my ZIP wallet i.e 20, 000. I lost around 40000 through mobikwik.. they have disabled my mobikwik account but still I am getting message to pay 20000 otherwise they will add 1700 as penalty... Please help me... Really tired with Mobikwik support.

I ordered from Myntra and paid the money from my mobikwik wallet.
There was payment gateway issue and My money got debited from my bank account as a result my order was not confirmed.

I connected with Myntra support team and they said they did not receive the money but I see the money invoice and money transferred successfully through mobikwik wallet.

Request Mobikwik to look into this matter asap.

Hi
15000 rs debited in credit card but not transfer in my account pls help me

August 1
15000 rs creditcard debited but not transfer in my [protected]@okaxis not transfer pls help me..

Hi Team, I have raised many request on the Mobikwik app to close my Zip account but they are not doing so. I don't find this zip account service useful anymore and have decided to not use this in the future, this is also being reflected in the CIBIL as a loan account, because of this I am asking to close my zip account which they have activated without my request in the first place. Please help.

Hello,
Sir and Madam,
I am from Mobikwik Finance,
You are not paying the amount of Mobikwik Finance, So that's why Executive and Legal Departments were reaching at your home, If you don't want to suffers from Legal Actions, Then please do payment right now,
I want your payment screenshot Today's Onwards,
This is your Last Warning,
If you will not pay the amount of Mobikwik Finance Today, Then get ready for the Legal Actions

Regard RAJ

THANK YOU!!!
(Please send screenshot after payment)

नमस्ते,
सर और मैडम,
मैं मोबिक्विक फाइनेंस से हूं,
आप Mobikwik Finance की राशि का भुगतान नहीं कर रहे हैं, इसलिए कार्यकारी और कानूनी विभाग आपके घर पहुंच रहे हैं, यदि आप कानूनी कार्रवाई से पीड़ित नहीं होना चाहते हैं, तो कृपया अभी भुगतान करें,
मुझे आपका भुगतान स्क्रीनशॉट चाहिए आज के बाद,
यह आपकी आखिरी चेतावनी है,
अगर आप मोबिक्विक फाइनेंस टुडे की राशि का भुगतान नहीं करेंगे, तो कानूनी कार्रवाई के लिए तैयार हो जाइए

संबद्ध


धन्यवाद!!!
(कृपया भुगतान के बाद स्क्रीनशॉट भेजें

So they are now sending this type of message there Team Member
Gurpreet : 91 [protected] and This person Raj : +[protected]

They both are not showing the ID and MOBIKWIK Team also not giving any support

Rs. 28764.32 date 22/07/22 time 1:11 pm
First 6 digit 484441 & last 4 digit 3604 credit card visa
Statement attached
Transaction I'd[protected]
Fraud person contact number [protected]
Who is send me website for credit card website is www.aucard.co.in
Payment credit in ONE MOBIKWIK SYSTEMS PRIVATE LIMITED.

Id proof attached
RBI complain file attached

I hope refund my money Rs. 28764.32

Thnks & regards
Mintoo kumar
[protected]