Mobikwik Complaints & Reviews

I ordered from Myntra and paid the money from my mobikwik wallet.
There was payment gateway issue and My money got debited from my bank account as a result my order was not confirmed.

I connected with Myntra support team and they said they did not receive the money but I see the money invoice and money transferred successfully through mobikwik wallet.

Request Mobikwik to look into this matter asap.

Hi
15000 rs debited in credit card but not transfer in my account pls help me

August 1
15000 rs creditcard debited but not transfer in my [protected]@okaxis not transfer pls help me..

Hi Team, I have raised many request on the Mobikwik app to close my Zip account but they are not doing so. I don't find this zip account service useful anymore and have decided to not use this in the future, this is also being reflected in the CIBIL as a loan account, because of this I am asking to close my zip account which they have activated without my request in the first place. Please help.

Hello,
Sir and Madam,
I am from Mobikwik Finance,
You are not paying the amount of Mobikwik Finance, So that's why Executive and Legal Departments were reaching at your home, If you don't want to suffers from Legal Actions, Then please do payment right now,
I want your payment screenshot Today's Onwards,
This is your Last Warning,
If you will not pay the amount of Mobikwik Finance Today, Then get ready for the Legal Actions

Regard RAJ

THANK YOU!!!
(Please send screenshot after payment)

नमस्ते,
सर और मैडम,
मैं मोबिक्विक फाइनेंस से हूं,
आप Mobikwik Finance की राशि का भुगतान नहीं कर रहे हैं, इसलिए कार्यकारी और कानूनी विभाग आपके घर पहुंच रहे हैं, यदि आप कानूनी कार्रवाई से पीड़ित नहीं होना चाहते हैं, तो कृपया अभी भुगतान करें,
मुझे आपका भुगतान स्क्रीनशॉट चाहिए आज के बाद,
यह आपकी आखिरी चेतावनी है,
अगर आप मोबिक्विक फाइनेंस टुडे की राशि का भुगतान नहीं करेंगे, तो कानूनी कार्रवाई के लिए तैयार हो जाइए

संबद्ध


धन्यवाद!!!
(कृपया भुगतान के बाद स्क्रीनशॉट भेजें

So they are now sending this type of message there Team Member
Gurpreet : 91 [protected] and This person Raj : +[protected]

They both are not showing the ID and MOBIKWIK Team also not giving any support

Rs. 28764.32 date 22/07/22 time 1:11 pm
First 6 digit 484441 & last 4 digit 3604 credit card visa
Statement attached
Transaction I'd[protected]
Fraud person contact number [protected]
Who is send me website for credit card website is www.aucard.co.in
Payment credit in ONE MOBIKWIK SYSTEMS PRIVATE LIMITED.

Id proof attached
RBI complain file attached

I hope refund my money Rs. 28764.32

Thnks & regards
Mintoo kumar
[protected]

I am waiting From Friday . TILL NOW NO AMOUNT DISBURSED TO MY ACCOUNT . I tried calling On customer Support phone is not reaching . Mail they are not replying . Chat is not working

I was trying to recharge my VI account when I found that mobikwik has an offer of cashback on payment through its wallet. So I lonked my wallet through the VI app and as my wallet was low on balance I got a link to recharge my wallet balance and I did and the koney got deducted and the money was sent to Mobikwik Ecommerce account and nor the amount paid was reflected in my wallet account and neither did the recharge occour. Mobikwik has the worst customer care possible and they did not solve my problem amd it has been more than 72 hrs which I was told by when the issue will be resolved.

I am not able to use my zip pay later My American express credit card is blocked by zakpay
Mob no [protected]

Hi team. I have recently done recharge from Mobikwik for my bsnl number [protected]. The money was deducted but didn't received the recharge. The order id of the transaction - MBK[protected]. Hope to get a reply soon with positive outcome.

I was making a payment to Myntra through Mobikwik wallet. But there was not enough balance in the wallet, so I tried to add money to wallet using my Hdfc debit card. Amount of Rs.4717.00 got debited from my HDFC account but no money is added to wallet. Transaction reference number is 556049.
Please look into the issue.

On june 19, transaction id[protected].failed at merchant(paytm)side.but amount 1739 deducted from mobikwik zip wallet.i used mobikwik american express card for the transaction.
i raised a ticket on the same day with ticket id 25549496. even after one month my complaint is not solved.i contacted mobikwik team through mail also but nothing happend.Now i am repaying that un used 1739 rupees in every 15 day as zip bill repayment.i have contacted mobikwik team many times but nothing happend.
dear mobikwik team kindly solve my complaint as fast as possible.i hope my issue will be solved through this platform.

Hi, register mail id [protected] i have a zip pending amount from past 5 months . Kindly understand since I'm jobless and struggling with it. Please give me some time to clear. All letting you now that I'm going to file a case against torture by calling my relatives and share this laon details

Transaction ID: MBK[protected]

Amount: 1950.0

Transaction Date: 30/07/2022 08:27:13

Description: Sir I Am Not Done This Transaction Plz Refund My Amount

My zip bill has been generated but my mobikwik account is deactivated. I cannot activate now as it is showing that user is disabled. Penalty is being added continuously but i am unable to pay. What can I do?

I have taken loan but there is no update on statement, repayment and not even having customer care to check with.

Hi My loan got closed on April 6 but after the closure also the money was getting debited every month till date and got debited more than 18000 please look into it

Transaction ID/ Order ID -
MBK[protected]

Mobikwik Ticket Number[protected]

The BSNL mobile recharge of Rs 797 that was done on 29th July through Mobikwik Mibile App, has not been activated on my number and the money was deducted from my account.

I contacted BSNL, and they clearly stated that there is no recharge that has been processed, and Mobikwik must cross check and revert this amount, so I can proceed with the recharge again.

Please respond and revert the money.

Mobikwik customer care does not connect ever, and nobody responds back on Mobikwik Android App Chat Support.

Please let me know how to escalate this to the management, and requesting consumer forum to support please.

Requesting Mobikwik management to help and support as well.

Amount added in wallet but the balance shows zero. My email ID is [protected]@gmail.com.

Hello Team, I have incorrect transfer to other account. It needs to be reversed or chargeback .Account no; [protected]