Mobikwik Complaints & Reviews

For your references, attaching the transactions screenshot made in mobikwik, which clearly suggests that a amount 2664rs has been struck in mobikwik payment gateway.
Simple equation is that out of my 30, 000rs credit limit, used 16, 929rs(Electricity bill)on 16-7-22, so 13, 071rs ramins.In between done small transactions, which were failed and amount refunded too. Again 531rs(electricity)used on 28-7-22, so 12, 540rs was balanced by me to mobikwik.
On 30th July, made payment of 2953rs to PepperFry(previously too made some transactions to them), out of some fee(89rs) charged by PepperFry for cancelling the order, an amount of 2864rs refunded and credited back into my mobikwik account.So a total of 17, 549rs was due to mobikwik by me, but a bill of 20, 413rs was generated against me by mobikwik. When enquired with so called busiest customer care executives of mobikwik(who will connect to ur calls by luck, after dailing/waiting on hold for not less than 2hours)said that a bill of 20, 413rs was generated on me bcoz the refund initiated by PepperFry for previous transaction was not taken into account at the time of bill generation and this extra 2864/2664₹ will b calculated and transferred back in 7-10days.
But from August 4th to August 20th, 16Full days/12working days completed, still am waiting for my refund amount. But my 3rd repayment bill too was generated and paid by me without fail, neither mobikwik nor its executives showing such sincerity and willingness to solve my problem.

My money has got deducted via Google pay and shows successfull but the amount has not been added on the mobikwick wallet

I am all ready complain to app help dashbord not solved my complain company side not contect me, i trai company no. not contect any person.
my security pin is blocked so not payment clear in outstanding bill in zip account for compani. not paid any other charges paid and not available other way to company payment option

Wallet money lost without transaction id

Sir maine mobikwik zip use kiya h lakin m ab payment nahi h mere pass maine mobikwik employe ko bola job lagte hi payment kar duga lakin vo mere contact list pe call kar ke gandi gandi galeya de raha h

I have made payment to zestmoney of Rs12447 on 04/08/2022 thru mobiwik wallet. Transation was failed but amount was deducted 12061 from mobiwik main wallet and 386 mobiwik pay later wallet and failed transation doesn't see on history. Rs386 was refunded on mobiwki paylater wallet but Rs12061 is not refuded till date i.e. 19/08/2022. everytime when i called customer care they do not give any satisfactory answer, they say only refund will provided but dont give time. i have already raise complain but unsatifactory response. Ticket ID 26271995

Ye message mujhe mobiwik ke staff ke trf se aa raha h ki family members ko call krungi ki aap emi nahi de rahi h mtlv koi company ye v kr sakti h agr aukat na ho loan do hi mt n

I have withdraw my money from mobikwik xtra service. According to their terms and conditions the money should reflect in my account under 24 hours after withdrawl but it have been more than 45 hours still i haven't received amount in my account.

Mobikwik extra earn me bank add nahi ho rahi h
Mene try kiya to ek hi problem bata raha h
Please add money to wallet to bank verification
Please solve the my problem

Hello Team,

I have placed withdrawal request in mobikwik which I had invested in mobikwik xtra but the amount is struck and not getting credited to my bank account.

Request help in resolving the issue ASAP.

My contact number is [protected].

Not able to repay the bill of zip bill trying since 3 days

My name is Pardeep Kumar and my mobile no is [protected]. I have transfer 2136 rs on dated[protected] to unocoin but transaction felled but i am not got my refund from mobikwik side many time call to customer care they every time told that we solve your problem soon but i am not got my refund till now i also send my account statement and my issue ticket no is 24812190.

Dear Sir,
I had paid my credit card bill through MOBIKWIK app on 16 Aug 2022 but till date neither bill paid nor the amount refunded. Ihad paid a bill amounting Rs 12000. Please solve my issue and transaction detail is attached as under.
Regards

Hi,
I am writing this complaint after getting no resolution from mobiwik customer service. I have 2 complaints against mobiwik wallet.
1. My transaction list are not upto date. What ever transactions I did after 8th-jul-2022, is not showing in my wallet transactions.

2. I had 1 failed transactions from merchant Ajio side and for that i have used Rs. 1155 mobiwik wallet balance and added Rs. 711 from sbi bank and in total I spent Rs. 1867.
After that i got clearance from Ajio and received my Rs. 711 in my bank account but Mobiwik is not adding those Rs. 1155 refund into my wallet balance.

I can not understand how these people maintaining their balance sheet.. Without transactions id/debit, How they updated my balance 0 from Rs. 1155. It's showing like scam.. I want strict action against mobiwik and save our hard earned money.

I am attaching proof here.

I have ordered a cake from Fern & Petal and accordingly make the payment for Rs 1265 on 9th August 2022 @ 10pm. However payment was showing pending in Merchant portal. I then checked up with Mobikwik and they requested me to put up the service request.
I put Service request vide Ticket ID number 26325911 dated 10th August 2022 and I informed the payment made from HDFC account to them.
upi mobikwijk ecommerce [protected]@icici- icic0dc0099- [protected]-collect pay- reque .ref num[protected] for Rs 1265 on 9th aug 2022.
However there is neither a response nor refund of payment.

Mobikwik employees are hacking my contacts and calling them and harassing. it's a breach of privacy.

My transaction ID is[protected] of an amount of 412 rupees got debited to mobiwikieccommerce and order was not placed. Kindly revert amount to me back.

I paid the bill on 11 th aug of this month its been almost 6 days i am unable to download the invoice of the bill i have paid plz send me ASAP.

I did online shopping from Myntra on 24th July and had to return products..and mutra has refunded my money money as said in sms, but till now i didnot get in mobikwik account

I paid Rs. 4, 622/- via mobikwik wallet to Myntra on 24th July, 2022 (Mobikwik Order ID- [protected]) for 4 products. Out of which 2 products were up for refund and the refund was initiated on 12th and 13th August respectively. It showed "credited instantly to mobikwik bank account".

But till today (17th aug, 5 days later also) I haven't received the refund amount of Rs. 1625 and Rs. 398 neither in my Mobikwik a/c nor in my Bank a/c. Kindly look into the matter as early as possible and refund the amount at your earliest convenience.

I've attached relevant SS from myntra and mobikwik below.