Mobikwik Complaints & Reviews

I used my credit card to pay my house rent but the money not credit in my account, and the money was deducted from my credit card

Mobikwik investment earn extra 12 percent
I want to withdraw my money from mobikwik extra 12 p.a. but Bank account link problem my 5000 rs. Is stuck in mobikwik extra account please help me..
Error message is :-Please add money in your wallet to proceed with bank verification..I add money in wallet but not linking my bank account..
I need argent money please help me..
My. Mo [protected]
Email. [protected]@gmail.com

I have already complained via Mobikwik Help page whose Ticket ID is
26293011 dated 08/08/2022. Since my mobile number is disabled by mobikwik [ it is showing "user is disabled" . Therefore I am not able to check the status of my issue. I have provided the email ID along with mobile number to communicate to me.
please email me regarding my unresolved issue or call me.

I have loan with mobikwik which is provaided by fullerton india credit limited and its first emi starts on auguest 5th 2022 so i paid it on 4th aug 2022 using fullerton app and they confirmed that.but after that they blocked my zip paylater service and put due and late payment fee too and contenously they sending messeges on official mobikwik messeging and their recovery agent call and messeging and he uses bad words, i ask help to mobikwik after 100 plus atempt they said give the screenshot, as per request i sent after that they blocked me from help section, so i have no otther way so im going file a case aganist mobikwik

I have placed an order with Bookmyshow via Mobikwik which in turn I did via creditcard for insufficient balance. The payment faied at BMS end but its still not reversed to credit card.

Date of txn: 10th August

The complaint is against Mobikwik.
I have been a loyal customer since the time they started the Services.
On 2-Aug I added money into the Mobikwik wallet, with the value of each transaction being 20000 to make it a total of 60000 to be transferred the account.
Attatched here below are the transaction details and the status clearly shown as pending
Please refer row 37, 38 with the status shown in Column D and Invoice details in Column E.
I also have audio call recordings where in the agents completely refuse to give reason and only state the back end is working on the issue. As per their timeline for getting it resolved is 5 to 7 working. These transactions were done on 2nd Aug which now completes the wait time. Refund the amount immediately.

Sir,
I am Nagarjuna, on 9th Aug 2022 me pay rent me zip wallet paisa bank ko transfer send kardiya . zip me paisa cut hogiya...lekin account me paisa nahi aaya..invoice be nahi dikaraha hi sir .please check my account, and refund the money sir..please sir money thoda emergency sir, please its my humble request...

Obidiantly message kar raha hu sir...

While doing purchase from meesho app on 6.08.22, I tried to pay by adding money on mobikwik wallet.But transaction got failed and money got debited from my account, money is not refunded yet. I tried to contact them on their customer care number. But they are not picking up the calls.please do the needful ASAP transaction details are attached.my registered email id is [protected]@gmail.com.

While purchasing from meesho app, I did payment by adding money to mobikwik wallet.But transaction got failed and money got deducted from my account.It happened on 06.08.2022, and till now money is not refunded.I tried to contact them on thier customer care number, but there is no response from their end.please do the needful asap

The complaint is against Mobikwik.
I have been a loyal customer since the time they started the Services.
On 2-Aug I added money into the Mobikwik wallet, with the value of each transaction being 20000 to make it a total of 60000 to be transferred the account.
Attatched here below are the transaction details and the status clearly shown as pending
Please refer row 37, 38 with the status shown in Column D and Invoice details in Column E.
I also have audio call recordings where in the agents completely refuse to give reason and only state the back end is working on the issue. As per their timeline for getting it resolved is 5 to 7 working. These transactions were done on 2nd Aug which now completes the wait time. Refund the amount immediately

I get an personal loan from mobikwik, which is provided by Fullerton India credit limited for 6 month tenure, so my first emi starts on 5th August 2022, and on 4th August 2022 i made my payment of 5598 and Fullerton India credit limited confirm that, after that i contenosly getting messages I have dues and make it otherwise you will get affected, I tired many times to contact almost 100 times i called the customer support and they says you have no dues it will update as soon as possible, and after few day nothing happened and also I get these messages and past two days i get calls and they using bad words and abusing they ask for the payment proof and i send it after that they says, I have dues Pay pay pay and using bad words again and again, and i called Fullerton India credit limited they again confirmed I have no dues with them, and they send an confirmation and pdf which showing i paid on correct date and no dues, as per they give an support mail id of mobikwik and I mailed no response, so they contenosly calling messaging and abusing, i need to solve this, they never going to solve this

Hi,

Though I cleared the Mobikwik bill, they imposed fine of Rs.2110 for no reason and threatening me day in and day out.

I am getting voice calls, messages, whatsapp messages etc.

Logically I cleared all the outstanding balance and still they imposed fines and asking me to pay. Which I did pay all these months. And seems this is never ending process. They already collected lot of money from me & they are unstoppable.

I request the designated authorities to clear my fines and make me free from all these headaches. Bu the way I deleted my mobikwik account long back.

Thanks,
Tulasi.

I paid zip balance due amount before date on 4/08/22 and debited money from by bank account and shows balance received in history…and they charged fine after 5/08/2022 and refund money after to my account.and i again paid money including fine..mobikwik make fraud to customers

Iam sbi Bank Credit card holder. I made a credit card bill payment of Rs.2600 on 22/07/22 through Mobikwik app UPI. Amount was deducted from my account but was not credited to my credit card account.I tried to contact the Mobikwik customer care multiple times by their Number-[protected], but no customer executive was assigned to me. Now my credit card banking partner has started levying Late Charges and Interest on my Card.. sbi card clearly told mobikwik is a fraud app dont use it.

My mobikwik card is blocked by zaakpay plz unblock my card

I got refund from Netmeds but Mobikwik didn't deposit my refund in my wallet or account.
I made payment through Mobikwik Zip Wallet to Netmeds on 1st june.
More than 40 days but Mobikwik didn't deposit my refund. Netmeds said "upon checking the amount was refunded to your account Rs.473.96 Refunded to bank. On Jul 11 2022 7:52PM".
And They provide transaction references ID: NM[protected]A-1.

Mobikwik customer support is very poor. Mobikwik acts like a fraud company.

Dear sir/ mam I pay my credit by card bill but bs my payment is failed and vo money debited but bs refund not credited plz provide by my refund of I pay on 6 August i complain on help support my ticket no.[protected] they promise 24 hrs i give money but not credited and I try so many times to chat her but no one rply me and customer care no. I also try they take 1 hrs but no one speak i wait one hr in call the company is totally fraud plz help me and give my money 5000 back in my account plz help the company is totally fraud

I request you to please Deactivate my Mobikwik account
Satyajit Arun Huddar
Registered no [protected]
Email [protected]@rediffmail.com
Kindly Deactivate my Mobikwik account immediately
Satyajit

MOBIKWIK COMPANY NOT DEACTIVATED my mobikwik account despite Several Requests from me.

Third Class Customer Care Support Provided by MobiKwik I continuesly Raise Complaint or Help regarding Close my ZIP Account but each & Every Time MobiKwik not close my ZIP Account Yesterday i done one Recharge that time MobiKwik not give me any other Payment Mode like UPI, Wallet, Online, Card They Give me only one 1 option ie ZIP Pay & after cancel my two transction automatically Pay by ZIP PAY & They Charge me 317/-₹ for 118/-₹ Recharge I continuosly call customer care since last 7-8 days but no one Responded MobiKwik is one of the Best Cashback & Rewards earning Mobile App but they Charge Some Hidden charges like in ZIP PAY. whenever i Activate ZIP Pay that time they mention no Extra Charge or No Activation fees🙃

I made a Zip Bill Repayment on 13th June 2022, which was paid using your Zip EMI Service
he amount got deducted from my Mobikwik Wallet and I received the receipt but the bill wasn't settled yet

Now it has been 60 days since the first transaction done, and I didn't receive my refund of Rs. 16131 in Mobikwik Wallet even after raising two Queries on the App and Calling Customer Service thrice for the same the payment transaction ID[protected]

The angency employe calling to me make the EMI amount he is torturing me