Mobikwik Complaints & Reviews

I did a transaction of 25000 towards credit card bill payment on 7th Jul 2022. It has been more than 15 days my transaction still showing pending. I called many times on Mobikwik customer support even dropped more than 10-15 mails to their mail ids- [protected]@mobikwik.com, [protected]@mobikwik.com, [protected]@mobikwik.com, [protected]@mobikwik.com but not getting any response from their end expect auto generated replies.

I paid my zip bill on time amount deducted from my account but it didn't get updated to mobikwik account, the transaction was successful from my side, but they didn't update it now they charged penalty on it, but I have paid my bill already, talked to customer care they said balance will be transferred into bill and no penalty wlll be charged, they lied there's no update regarding this, in history it's showing that the payment is done but there's no invoice slip for it like other transactions I have paid my bill they didn't update it and amount is deducted from my account and charging the penalty, it's there scam to earn through penalty

The collection agent of Mobikwik called me and assured me on the call that if I pay my zip bill they will waive off the entire charges of penalty.

Now its been 2 weeks, Neither your collection agent is picking the call, Nor the charge has been taken off, I have a call recording and shared on [protected]@mobikwik.com via email and on twitter but no one responded till date

Money deducted from my bank account but doesn't get into my mobikwik wallet.
bank says this is a successful transaction

Dear sir/mam

Sir I had called the customer care in the beginning and told that when I activated this loan by mistake because I needed cash loan not shopping loan.
When Amy hadn't even started, I called and asked to be shut down but then or now no one listened. Sir I am very disappointed with all this.
I'm so upset, I didn't take any extra money from MobiKwik and didn't make any extra purchases, I get threatened...

My name is Ganesh Pruthviraj recently i downloaded mobikwik app and registered as new and when i doing KYC i got error message that "This aadhar Number is linked to another mobikwik account please enter new one" and i called Mobikwik customer care customer executive saying that in mobikwik side they cant do anything. On mobikwik there is pay later option so I very afraid of that if someone missued that account that linked my adhaar.so please take action and unlink my adhaar from that unkown account. And block that unknown account please help me

Ordered on ecom merchant my using Mobikwik Wallet for the amount of 4248/- ( Order ID : [protected] ) . I cancelled that order to buy diffrent products. The refund amount credited to Mobikwiks bank account from merchant side instantly (2 days ago). But till now mobikwik not updated my wallet balance . Also my 4248/- is not listed in Mobikwik 's any of transaction section to approach help . Raised a complaint by using deposited 4248/- transaction, for that too they not given any respond. In twitter mobikwik told to DM, But that too crossed 24hrs still no reply from them ..am planned for tour, that's why am make this purshase. But still my money stucked in Mobikwik side, can't order another product due to this.

Hi.. this is sabitha.. on june 30th i tried to place order on swiggy worth 541 using zip amount twice because 1st attempt order not accepted by the swiggy order got failed but here in history its showing successful.. but no invoice is there.. just its showing (#orderid:2033c5cfdf62) if i tried to open this transaction to see invoice its not opening.. i tried to talk with customer care about this they are saying that this amount refunded on july 1st only and it is adjusted with your previous pending payments .. but i my self cleared all bills except this 541 .. that time there is no pending dues actually except this 541.. i was waiting for refund but due date came and i paid with 200 extra. Very very bad experience.. not only this i madly used this mobikwik zip amount again to order on myntra .. after that i return that product so they intiated refund instantly but again its not showing any refund status and next day due date is there.. if i wont pay, i supposed to pay 200 extra.. what is this ... very very fraud mobikwik..

My account rent money payment pending not received account money

I had made a payment of 4513 through gpay on the 16 th of July which was unsuccessful and the amount was credited back to my account..so I tried making payment on 18th July again through gpay and the amount has been debited from my bank account but does not reflect on the mobikwik account nor the amount has been refunded back to my account..I will not be able to make the payment until the amount is refunded back as I’m in short of funds And my due date is tomorrow and post due date I will be charged penalty from ur side..I have made payment even before the due date but it’s not updated..I will not pay u the penalty charges for no mistake of mine

Ordered on myntra my using Mobikwik Wallet for the amount of 4248/- ( Order ID : [protected] ) . I cancelled that order to buy diffrent products. The refund amount credited to Mobikwiks bank account from myntra side instantly (2 days ago). But till now mobikwik not updated my wallet balance . Also my 4248/- is not listed in Mobikwik 's any of transaction section to approach help . Raised a complaint by using deposited 4248/- transaction, for that too they not given any respond. In twitter mobikwik told to DM, But that too crossed 24hrs still no reply from them ..am planned for tour, that's why am make this purshase. But still my money stucked in Mobikwik side, can't order another product due to this.

Transaction number MBK[protected] is showing successful but no recharge is done on the mobile. Kindly refund my amount

I want to enquire about the transaction that was placed on[protected]. I had made a transaction of amount ₹2147 on myntra . The amount has been debited from my mobikwik wallet but order was not placed neither the amount has been credited back to me. This is not the type of service that is expected. I’m in utter confusion about this whole process. I contacted myntra but according to them they have not received the money. I want my refund back that’s it .
Please i need assistance ASAP.
Transaction id [protected]

Just today, 18th july, 2022, i made a payment on mobikwik to buy 1000 valorant points for INR800. After the payment was made it showed successful payment" and deducted INR800 from my personal fampay account, then i wanted to check if i had received my valorant points and ues i didn't. I had 0 valorant points. So i shouldn't i be refunded? or atleast give me the promised 1000vp whichni paid for...

I used to transfer 1000 rupees to extra earn 12. The amount has been deducted from my account but not added in mobikwik extra earn 12. Please resolve the issue and give back My money or add in extra earn 12.

Irctc ticket cancelled on 13.07.2022, irctc refund transaction id : [protected]
but not credit in my account still.

Loan recovery method is harrasing using my personal data they are harrasing my relatives on phone call taking access for my contact list...

I had done recharge from mobikwik for the bsnk for 98 rupees but amount is deducted but the recharge is not done, i also contacted to the operator they also told me that the fund is not transfer so i want my money back.

Money deducted from my bank acc to mobi quick now I wanted to see in this acc but kyc is pending as it says the addahaar is linked to another acc. Now please help me to to update the acc

We have paid 1598 to L51302_Myntra Designs Pvt Ltd, from Mobikwik wallet..on 13/07/2022.
But amount deducted and order not placed...not refunded also...no response from Mobikwik.. kindly refund the amount
Please find attachment