Mobikwik Complaints & Reviews

Epto gave me refund but mobikwik sent me the message that your amount has been added to your wallet but in realitu amount was not added to my wallet i try to contact with them but their customer support is very slow and they are not responding and now it's time to pay the zip bill soo why will I pay wrong bill zepto refunded the money but mobikwik steal that please help me.

My Name is Sayed Sahid Anwar and Iam ICICI Bank Credit card holder. I made a credit card bill payment of Rs.18000 on 07/08/22 through Mobikwik app by Paytm UPI. Amount was deducted from my account but was not credited to my credit card account.I tried to contact the Mobikwik customer care multiple times by their Number-[protected], but no customer executive was assigned to me. Now my credit card banking partner has started levying Late Charges and Interest on my Card. Please resolve my issue as soon as possible.

I recharge my bsnl no for Rs.797 on 6.08.22 .Transaction shows sucessful but recharge is not done.I reached out my district bsnl head office they said no recharge has been done.Amount will be refunded by them 2 to 3 business day.I register complaint in help support it says it need written letter from the operator.Your customer line are busy.Reach out me soon as possible

I tried to order food online on 4 August 2022 from swiggy, which is 698/- and I saw that if I'm making the payment through MobiKwik I'll get a cashback but I didn't get that's not the issue now. attaching all the proofs for your reference. But the transaction was a failure but money is deducted from the wallet. I contacted both the bank and swiggy they replied that they already processed it. I need to contact Mobikwik but I couldn't contact them yet. Their number is not reachable, many times I tried. Also, they don't have any emails for complaining. I'm not sure about the actual time range for the refund. The money debited from a wallet is not credited yet.
Swiggy told me that the money will come to my actual source account which is my MobiKwik wallet.
I can see that there are a lot of people complaining and reviewing these people's unethics on social media.
Please have a look on my issue, For any other information feel free to contact me [protected]

I would like to bring your notice your service and specially customer care service are becoming worst day by day.on 4th August, 2022 i have added money from my debit card and made zip payment of Rs 1911.My payment got debited from my wallet but my zip balance was showing outstanding.On 5th Aug, 2022 i made payment again to avoid late fee and interest charges and to avoid negative cibil score.i raised complainant through help section but still no one has reverted.i have raised complainant for many cashback which was not credited till now.my supercash got expired but no message from your end about expiry and debiting from my account.

kindly provide my Rs 1911, Rs 22 refund from zepto which is not reflecting in my wallet and many cashback which are pending on urgent basis or else i have to lodge customer complainant against your company.

my Registered mobile number is [protected]

As I have placed an order on pharmeasy app and I canceled the order the refund amount has been initiated by pharmeasy and the status in the mobiwik app is credited but I didn't received the amount in my bank please resolve the issue.
Order I'd:PE[protected]c4128fd-1

On 4th august i paid my zest money emi through Mobikwik wallet and transaction get failed and the amount rs6312 get deducted from wallet and, the deducted amount not showing in transaction history i get only SMS i want my refund

my Mobikwik register mobile no is [protected]
email : [protected]@gmail.com

On 4th august i paid my zest money emi through Mobikwik wallet and transaction get failed and the amount rs6312 get deducted from wallet and, the deducted amount not showing in transaction history i get only SMS i want my refund

my Mobikwik resister mobile no is [protected]
email : [protected]@gmail.com

Card is blocked

Dear sir,
I already paid to zip pay letter Rs 7544 thrown EMI payment option in mobikwik
IDFC FIRST BANK
order id - IDFC[protected]
Date - 03/08/2022 (paid )
Due date -05/08/2022
But still not reflect in mobikwik zip pay letter balance
And mobikwik zip patter charge me as penalty 1180+ 54 rs perday somthing and also showing to pay Rs 7544 but i already paid this ammount
I tried to call mobikwik custmer care calling center but no response from mobikwik side and i generate ticked id no response from mobikwik side
And mobikwik blocked my zip pay letter acount so
Mobikiwik blocked my zip pay letter account and showing here to pay all Ammount 7544+1180 and per date 54Rs
Mobikwik and It's lender partner IDFC FIRST BANK
Credit line from IDFC FIRST BANK

IDFC FIRST BANK
Laon account number[protected]
Order id - IDFC[protected] it's transaction I'd of 7544 rs paid )
MY Mobile number - [protected]
Email id - [protected]@gmail.com

Its a fruding cash why i pay double ammount with penalty
I used one loan rs 7544 and mobkwik want double ammount with penalty
I want complaint
Against mobikwik and its lender partner IDFC FIRST BANK

Hello I transferred money to BUY Test Series through mobikwik.The balance was added from my Phone pe Account and my bank was credited with the amount but the vendor did not receive the payment and it is now showing in my wallet either.
Please resolve my issue ASAP.
The collection ID was ICI9c0f033ee2f9484d850e50e593fd10b4
Transaction ID was T2208061639272848169211

Payment failed and payment deducted from my wallet yesterday I received msg from Mobikwik RS. 10669.74 has been debited from your MobiKwik wallet. If this is not you, please report this transaction -MobiKwik also not show on history please resolve my issue. Time yesterday 10:51 am payment deducted because I had pay credit card bill through Mobikwik wallet but transaction failed payment deducted. Please resolve my issue I have also raise complain on Mobikwik but yet not resolve please resolve my issue as soon as possible.

Money debited from wallet but transaction unsuccessful, n transaction is not even shown in the history and wallet balance zero

Money debited rs 556 from wallet but transaction unsuccessful, n transaction is not even shown in the history and wallet balance zero
Not able to call customer service
Raised ticket no 26231459 in app
Thru mutual funds @mobikwik ticket no 89581, 89640, 89763 on Aug 5 22

Sir mam mene apne account sa money mobikiwik wallet ma add Kiya pr transction faild ho gye or Mera account sa Paisa debit ho gye h muje Mera Paisa refund krwiye Mera mobikiwik account number h [protected] please muje Paisa refund kijiye

I am a new user of mobikwik. I was made a recharge with amount Rs10 from mobikwik wallet but I’ve received activation fee of 399. So As per Company T&C 99rs are ZIP wallet activation charges But insted of 99rs they have charged 399rs. And Is it not mentioned nothing about that before payment. There is no help on mobikwik need help. So now what can I do?

Dear team maine apne account se mobikwik wallet mein paise add Karen lekin paise add na hokar field ho gaye aur mere paise kahin per ruk Gaye so please agar aapke pass vah paise dikh rahe hain to vah mere wallet mein wapas dal dijiye mujhe jarurat hai UN paison ki dhanyvad thank u

On 5th August 2022 I added money to my Mobikwik wallet it was Rs. 1750.

Total balance in wallet is now Rs. 1751.21.

Now I made a payment of about Rs. 1750 which FAILED but the amount got debited from my Mobikwik wallet as the balance the Mobikwik wallet is showing is Rs. 1.21.

Now where did my money go it didnt go to the merchant but it did get debited from my wallet.

If you see the Mobikwik transaction history it shows + 1750 means that 1750 is added to wallet but the wallet is showing 1.21 but there is no transaction history that money got debited.

So the money is just gone from my wallet with no history.

Give me my money back Mobikwik.

Please provide me the NOC for the zip payment that i cleared my payment and closed full amount...i need that noc to show the IDFC BANK

I recharged mobikwik wallet for Rs1750 on August 5, 2022 & made payment of 1750Rs. The money got deducted from my wallet, but the transaction failed. The transaction is not present in history either. I need a refund of the debited amount. Here is screenshot when I recharged my wallet and after the amount got debited when the transaction failed. I need refund of the amount that was debited.