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Mobikwik Complaints & Reviews

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Updated: Nov 28, 2025
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861
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Mobikwik reviews & complaints page 39

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S
SpoidY
Jul 18, 2022
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Just today, 18th july, 2022, i made a payment on mobikwik to buy 1000 valorant points for INR800. After the payment was made it showed successful payment" and deducted INR800 from my personal fampay account, then i wanted to check if i had received my valorant points and ues i didn't. I had 0 valorant points. So i shouldn't i be refunded? or atleast give me the promised 1000vp whichni paid for...
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    M
    Moni Manish
    from Alwar, Rajasthan
    Jul 18, 2022
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    I used to transfer 1000 rupees to extra earn 12. The amount has been deducted from my account but not added in mobikwik extra earn 12. Please resolve the issue and give back My money or add in extra earn 12.
    Jul 20, 2022
    Complaint marked as Resolved 
    Amount of 1000 rupees returned in my bank account.Thank you
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      S
      Salai ravindran S
      Jul 18, 2022
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      Irctc ticket cancelled on 13.07.2022, irctc refund transaction id : [protected]
      but not credit in my account still.
      Mobikwik customer support has been notified about the posted complaint.
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        S
        Sahil kumqr
        Jul 18, 2022
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        Loan recovery

        Address: Karnal
        Website: Mobikwik app

        Loan recovery method is harrasing using my personal data they are harrasing my relatives on phone call taking access for my contact list...
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        M
        Mohd Sharafyab
        from Bijnor, Uttar Pradesh
        Jul 17, 2022
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        I had done recharge from mobikwik for the bsnk for 98 rupees but amount is deducted but the recharge is not done, i also contacted to the operator they also told me that the fund is not transfer so i want my money back.
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          M
          Mohammad20
          Jul 17, 2022
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          Money deducted from my bank acc to mobi quick now I wanted to see in this acc but kyc is pending as it says the addahaar is linked to another acc. Now please help me to to update the acc
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            J
            Jino Kurian
            from Kozhikode, Kerala
            Jul 17, 2022
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            We have paid 1598 to L51302_Myntra Designs Pvt Ltd, from Mobikwik wallet..on 13/07/2022.
            But amount deducted and order not placed...not refunded also...no response from Mobikwik.. kindly refund the amount
            Please find attachment
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              N
              Nikhil kumar 19
              from Muzaffarpur, Bihar
              Jul 15, 2022
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              I transfer 100 rupees to my brother but it's gets pending but it's not refunded from 7 days . It's too late . They have also not a customer care service. It's have no any help line number. It's too worst app.
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                S
                Sanjaya Kumar Lenka
                Jul 15, 2022
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                Unable to withdraw shop on Emily loan

                Hi I am sanjaya Kumar Lenka and my mobile no is [protected] and mail I'd is [protected]@gmail.com. I have applied a loan on mobile and after 15 days in loan it shows my approve limit on shop on emi is 60000. When I want to withdraw it it shows" cannot withdrawal at this moment and contact customer support". After this I complain it through ivr but there is no solution since last 10 days. After that I have complain it through Twitter, but...
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                C
                chams
                from Kolkata, West Bengal
                Jul 14, 2022
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                Mobikwik transaction Id [protected]. My amount of 1514 has been debited from mobikwik wallet as i tried to pay to Myntra. But the transaction failed but i did not receive any refund from mobikwik. Myntra says the amount never reached them. And mobikwik is just withholding my refund amount. Fraud company mobikwik is. Stay away
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                  C
                  chams
                  from Kolkata, West Bengal
                  Jul 14, 2022
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                  Website: www.mobikwik.com

                  My amount of 1514 has been debited from mobikwik wallet as i tried to pay to Myntra. But the transaction failed but i did not receive any refund from mobikwik. Myntra says the amount never reached them. And mobikwik is just withholding my refund amount. Fraud company mobikwik is. Stay away
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                    V
                    vineetdiit
                    from Eluru, Andhra Pradesh
                    Jul 14, 2022
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                    My cibil report has entry that I have personal loan with idfc and it is impacting my cibil score.I never enquired about the loan and neither used that amoumt.
                    When contacted Idfc first bank they told contact mobikwik and they are lending partners. I have installed mobikwik app and neither enquired about loan however they opned personal loan account in idfc first bank without my consent or documents submitted.

                    Either parties mobikwik and idfc are no where concerned about this while after lodging complaint.

                    With immediate effect both mobikwik and idfc first bank please close my personal loan account as it is impacting cibil score.

                    Details :

                    Name : Vineet
                    IDFC FIRST BANK LIMITED PERSONAL LOAN account :IDFC FIRST BANK #59345501
                    Individual
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                      K
                      Krishna___ewq
                      from Lucknow, Uttar Pradesh
                      Jul 14, 2022
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                      Website: Mobikwik

                      My money from mobikwik wallet got deducted and my order on Myntra of 1701 didn't got placed and my money got stuck and not getting the refund of the same
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                        L
                        lalit_luv
                        Jul 14, 2022
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                        Dear Sir,

                        I am registered user of Mobikwik vide M.No, [protected] & email- [protected]@yahoo.in

                        I have made payment of Rs. 7919.55 to an online merchant on 27.06.2022. But the payment had not credited to merchant's account till date, nor it is credited back to mobikwik wallet. When i m trying to see details of the transaction, no detail is showing in Mobikwik statement. I raised query on app, but no reply received. Then i started sending email on [protected]@mobikwik.com / [protected]@mobikwik.com, [protected]@mobikwik.com & [protected]@mobikwik.com. But till date no reply received or no call received. Instead of this, there 3rd class recovery agents are callling for due payment.

                        Bill for the above amount has been generated on 05.07.2022. Why should i pay the bill, if the amount is of no use for me & also i will not pay any interest levied by mobikwik on this due amount.

                        Please look into matter & arrange the detail of transaction. So it can be traced. I am very much sure that transaction in pending at the end of Mobikwik. This is an example of worst customer care service.

                        Please do the needful.

                        Thanks

                        Lalit
                        Mobikwik customer support has been notified about the posted complaint.
                        Jul 22, 2022
                        Updated by lalit_luv
                        Why my complaint has been marked as resolved, It is still pending
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                          A
                          Abdul Hannan
                          Jul 12, 2022
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                          I made the payment to one UPI using mobikwik, It got pending and the money got deducted from creadit card.. It's been more than 10 days.. Isn't it a crime to block money more than 7 days??
                          Mobikwik customer support has been notified about the posted complaint.
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                            Akank jha
                            from Dahod, Gujarat
                            Jul 12, 2022
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                            Complain 1: refund did not credited to wallet.

                            MERCHANT Transaction initiated date 7 may 2022 15 49 hrs amount rs 1081.00

                            Transaction id attached

                            After multiple tickets no resolution has been provided till date 12 july 2022

                            Complain 2: amount rs 11699 transaction failed on 23rd june 2022

                            No refund has been credited till 12th july 2022

                            Even after raising dispute to amex card through mobikwik.

                            All the details attached.
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                              D
                              Devdas741
                              Jul 10, 2022
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                              I added 10, 000 rupees in my mobikwik account.
                              Within 10 minutes, amount is gone from my account.
                              When I found in transaction details, some body added in ICICI credit card without any otp and my control.

                              Please help me to get my amount back. I am in emergency situation
                              My brother is in hospital in emergency.
                              Please I need amount.

                              I am attaching transaction details
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                                G
                                Ginny Soni
                                Jul 9, 2022
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                                Today I was ordering from dominos through mobikwik I paid my amount but amount has deducted and my order has not been placed, where is my amount gone please resolve my problem thank you
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                                  Ameetk005
                                  Jul 9, 2022
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                                  Address: Gurugram Haryana

                                  I have taken a loan from mobikwik zip pay later, because of my financial situation which was not good then because covid lockdown i lost my job and I was unable to pay the loan amount. I recently got a job and request them to give me 1 month time but The recovery agent called me every day i asked him to give me some time but he is blackmailing me that he is going to call all people from my contact list and spoil my reputation and he called some contacts and harras them too and damaged my reputation pls take very strong action I'll be also raising these issues with RBI, Finance Minister And people of India on twitter and request RBI to cancel the license of Mobikwik also I'm going to File an FIR against Mobikwik of Harrasing, Bullying, Threat and Defamation.
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                                    As re hg
                                    from Mumbai, Maharashtra
                                    Jul 9, 2022
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                                    Address: Andheri

                                    Please provide refund of 1210 rs got deducted from my accout and booking is not made at all!!!
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