Mobikwik Complaints & Reviews

" Mobikwik Documents
Thu, Jun 30, 12:07 PM (9 days ago)
to me

Dear User,

Greetings from MobiKwik!

This is in reference to your concern regarding the repayment of ZIP bills.

We apologies for the trouble caused to you.

We have tried to call you, however the call was not answered.

We would like to inform you that you can pay the zip bill payment in partial bill payments. Once you'll clear all the dues your Zip account will be enabled.

Disclaimer: Beware of Fake Videos, Messages & Calls claiming to be from MobiKwik. Never share your password, Credit/Debit card PIN, CVV or any confidential information since MobiKwik will never seek such information.

Happy to help!

Regards
Team MobiKwik

Note : In future, you can file the ticket directly by clicking on https://www.mobikwik.com/help"

I got this email from mobikwik, that didnt help me in any ways, upon signing in to mobikwik app zip paylater service i found that against a usage of less than rs 22000 till march 2022, they are charging including all penalties interests till date, rs 28922 !i had written to you and rbi sachet that mobikwik is charging extremely high interest and penalty charges totally against rbi and nbfc norms i had requested mobikwik to split the outstanding into emi for next three months, but i didnt get any respite from them upon signing in into their app i found that they are asking rs 28922 uptill now in a one time payment, no payment request as per customer convenience thru split emi system ?this is totally customer harassing and customer befooling action, i can ask rbi to initiate strict action against fraud firm like mobikwik, and i can request google play store to remove this app its violating their norms, and cheating befooling defrauding customers on day to day basis .

I have taken a loan last year in April month for 12 months.
I cleared all the 12 EMI'sbof Rs 1874 every month within time by May'2022.
But mobkwik kept imposing late charges for no reasons and kept calling, messaging again and again. Although I have been complaining them regarding this issue for past 7-8 months.
Even a senior of Mobkwik talked to me on call and said that they will remove those extra charges.
But last month another representative called me to pay late fees, when I escalated about my previous conversation with the senior,
The representative said that senior was lying.

I made so many complaints even asked to close my account and don't trouble me with calls and messages, but they didn't do anything. Even they call my father and trouble him by giving wrong information.

I got fed up with all this and cleared the penalties of Rs 1647 as well in June '2022.
Now they are messaging and calling me to pay July month's emi. The loan provider is INCRED and there are no more dues.
These mobikwik people are causing problems in my life and causing me mental trauma.

Please take severe actions on the same.
I just want my mobikwik account to be closed completely.

And I need the reimbursement of the trouble caused to me.

I have done a transaction worth 1588 through mobikwik amex blue card on 13 april 2022. The transaction got failed at mechant end but money was deducted from mobikwik wallet. I have raised complaint against transaction on the app with support ticket no. 24835320. There was just a single reply that your issue is being reviewed. I have been continuously messaging their Twitter support also but every time just same reply that we are working on your issue.
I have even mailed their nodal team on 2 june but not even a single reply from them. It's been more than 85 days now.
I have raised a new ticket on their app 7 days ago but that too not even a single reply.
Every RBI guidelines have been breached here by mobikwik. Almost 3 months now.
Please refer to the ticket no. Mentioned above if any official wants to solve my issue.

My mobikwik zip black card is blocked

Please unblock My zip black card Thanks

My trans id-- MBK[protected]
Mayur vilas rawle
Transaction amount 2000
Card
Axis bank credit card
Not showing refund amount on my card

Sir i had booked room with zip pay letter account from mobikwik app for 821 rupees from gobibo application due to some problem i could not stay on that The gobibo application refunded me 821 rupees and was added to my zip pay letter account on 1st July whose screenshot I have But the bill did not settle your application, my due date of my bill was till 5th July, I got the refund on 1st July itself 821 rupees But the bill did not settle your application, my due date of my bill was till 5th July, I got the refund on 1st July itself 821 rupees Whereas I got the full refund of Rs 821 done in zip pay letter account please settle my bill

Hugh

Hello sir,
Please unblock my security pin, Then only I can repayment my zip pay bills otherwise interst will increase day by day, please unblock my security pin, as soon as possible solve my problem.

One of your executive name Jaswinder Singh, Phone number [protected]. I want to file a complaint against this person. He didn’t called me but my relatives and threatens them. When we were calling him he didn’t even picked up the call. I want to know how come he has the complete contact list of my family? How dare he called them ? Who gave him the right to call my family members or does your company gave him the right to disturb my privacy?
He was such a disgusting drunk man. Does such executives work in your company, who give rape threats to a women, who use cheap language with a lady, who use abusive words. If you want I tell you the exact rubbish language that he was uttering. Even if there is a problem regarding the payment or anything can’t he speak politely if I’m responding politely or you give your executives rubbish language speaking course? Please tell me who gave him the right to say anything that comes to his pukish mouth. Do you call such uneducated staff your so called executive team? I’m really shocked how this huge company hire such people.
Kindly take a action against that man or else I’m going to definitely fill a police complaint against him. He called many of my friends and so they will file a harassment case against him.Is you value your customers you will surely take strict action against him.

This is the second time it is happening they got the money in their account but neither they send it to merchant nor refunding me . Such a fake app. One should not use it… how they are surviving after doing fraud. When you call on their customer care their people always say you will get refund in 24 hours and this is pending since 9th june 2022
Amount 1448
195 from wallet
1253.09 from card
[protected]
Order id - JfINXOKCSGyhI1

Bdjdv

Respected Sir/Madam,

Today dt. 04/07/2022 at 08.45 AM my RBL Bank Credit card and this email ID hacked and hacker made online transachin with ONE MOBIKWIK SYSTEM PVT LTD. of Rs. 19, 675.00. I have alredy register complaint to my Credit Card department and block my Card. But not I havar one more help from your side if it possible kindly decline this ttansaction in your systems and reverse the amount in my Credit Card.
Kindly look in the matter needful.

Regds,
Manish Alhat
[protected]
Pune, Maharashtra.

I am seeing charges on my zip account my name is Nazar charges of which the transaction done on swiggy and swiggy has also refunded back the amount than also on my zip account it's asking me to pay the bill or face penalty, I have also raised a ticket regarding the same but it's still showing pending in the app however mobikwik is saying that the resolve tat for a ticket is 24hrs it's more than 24hrs now tried contacting them trough phone but was on hold for 10 minutes no executive was there to respond

This card has been
blocked by Zaakpay In my MobiKwik

I have made transaction on[protected] of transfer from wallet to bank account of bank of baroda nakhhas lucknow UP branch but by mistake of one digit, amount is transferred to other account number of bank of baroda some other state branch, which is not traceable. Amount is transferred throug mobikwik wallet IMPS. However system of the company not good as it cannot considered the name of the account holder and IFSC code of the benificary brach. mobikwik company is also not reponding to our request.

Hiiiie... my name hrishikesh mohan jadhao and my reg mob no. is [protected] and email id is [protected]@gmail.com ... so i have apply for SHOP ON EMI amount for 20000 and i got loan amount 19058 on 8th april 2022 and after 2 months i have already paid the 1 st installment 3700 rs on 5 june 2022 and in 7th june 2022 17, 331 automatically deducted from my wallet ... so plz kindly help for this concern . and i already askd about the customer executive jyoti, priya but they are unable to tell what actually happened ... pathetic service.and after all this chutiyapa mujhe emi bhi bharne ke liye due date bata raha hai month ke 5 tarikh par... 2 sceen shot hai
1. mobikwik ka 17331 ka automatic paise cut hua hai
2. phone pay se maine mobikwik ka payment late payment ke saath emi bhara hai

My mobikwik pay rent amount not sended...card blocked by zaakpay what is reason...kindly rectified it ASAP

Multiple times i have raise complaint ..
To IDFC first complaint team or mobikwik customer services but they are not doing what is required to be done ..
They are impacting my Cibil without any usage of their loan and ZIP wallet amount usage ..but still 500 rs amount is showing in my cibil with account number ending with 8056 but i am not aware of that ..i am not getting any proper resolution .. i am really fed up now kindly...

I made a trandaction using mobiqwik zip pay later 8010 rs on 16 june. Amount deducted but not received my merchant. I did the transaction on no broker. Nobroker didn't get the money but money got deducted from Mobikwik wallet and I still haven't got refund. It's been 25 days since I waited for me.

I added Rs 2201 money to wallet from my credit card it comes success. In same time waller debit against transfer money Rs. 936.
I get only Rs. 1265 to my wallet. Please solve this as quick and refund my money back as soon possible.