Mobikwik Complaints & Reviews

Hi
My name is Ashok
Redge No. [protected]
3 moths back i have taken a loan from mobikwik (60000)
and i am paying on time emis of everymoth last 2 months back 1 fraud transaction is happen on my accout thats the reason
i have complainted and mobikwik team was deactivated my accout after that there is no option to pay my mothly emi and
i have sended soo many mails to mobikwik due to give me a option to rerpay my loan but no one are not responded to my mails and
there no option to pay my emis then payment was late and its late payment then mobikwik team was adding chrgses to my loan accout due to late payment.,
here i dont have a option to pay then again adding charges how its possible ..
I have so many times contacted but no response from mobikwik team
So thats the reason iam complainting here
i request you to please take an action regarding this issue

Thank You.

Hi
My name is Ashok
3 moths back i have taken a loan from mobikwik (60000)
and i am paying on time emis of everymoth last 2 months back 1 fraud transaction is happen on my accout thats the reason
i have complainted and mobikwik team was deactivated my accout after that there is no option to pay my mothly emi and
i have sended soo many mails to mobikwik due to give me a option to rerpay my loan but no one are not responded to my mails and
there no option to pay my emis then payment was late and its late payment then mobikwik team was adding chrgses to my loan accout due to late payment.,
here i dont have a option to pay then again adding charges how its possible ..
I have so many times contacted but no response from mobikwik team
So thats the reason iam complainting here
i request you to please take an action regarding this issue

Thank You.

On 5 August i did two transaction
1 . By mobikwik blue card of 5395 rs which is failed and money is Debited and not showing in transaction history
2. Is i did fastag recharge of 2605 and its failed both of time money is debited and not showing in transaction history

My registered email is [protected]@gmail.com

I transferred 30000 rupees but the receiver didnt receive and the transaction status is pending from 3 days. Please help its urgent. My upi reference number is[protected]

MBK[protected]...Date - 20.07.2022
15 days ago I made this payment from Pay later(ZIP). And 15 days are in processing.On the other hand, ZIP has deducted 2000 rupees.If I don't deposit that 2000 rupees by 5th.Then I have to deposit the money.

But I did not use that 2000 rupees.Then why I need extra charge and why you are not refunding the money till now.We will charge you if we break your rules.

But it's okay if you break the rules.As far as I know any processing payment is faild or complete within 48 hours.And that money will be refund within five days to seven days.

But today it is in processing for 15 days.
Why are you holding it back from Money?
Why are you breaking the rules?

Sir plz unblock my zip card i need money

I made a payment for the service i use of MobiKwik which is called ZIP and it’s a pay later service . I paid the bill today and it went through UPI via there own portal. It is showing successful payment but the merchant still shows not paid. I am a student living on tight expense budget and cannot pay twice for 1 bill
. They also have charged 995rs/- extra charge for not paying .i made the payment on time but still got charged . Please help its a request.

I paid due amount but not updated in zip acount and penalty applied

Hi I'm Mobikwik user I repayment my zipp dup amount Rs. 1483.1 but my Mobikwik zipp showing me I'm not pay my due please help i am teenager I don't have much earning please s.r don't fraud me 🙏🙏

I made payment using MobiKwik wallet for Rs.1634bon Myntra, Money got debited but the order was not placed. I want refund ASAP.

Sir, 1. a sum of rs 4222.15/ is deducted from wallet while transaction in reliance store. The transaction was declined in store but message in the mobile show that the above amount is deducted from wallet
.2.when i open my mobikwik app.the deduction amount is not showing in transaction history. 3. i was upset thinking what to do.i ring to mobikwik customer care .but unfortunately they did not respond .so i request you to solve the problem as early as possible.

I have tried to ordered boat earphones of cost 1199 on myntra by mobikwik wallet...
Money deducted from my wallet but order was unsuccessful due to transaction failure...
And also there is no such kind of activity in mobikwik app...
Please respond me as soon as possible 🙏

On 26th july at 7: 51 PM my payment of 1800 deducted from my MobiKwik Zip wallet but not received in receiver’s account. On the next morning on 27th of july i raised a complaint over MobiKwik help desk in reply they asked transection id and screenshot of pending payment which i gave but after that i didnt get any reply and there is no option to ask them. Today it’s been 10 days but they are not responding, there is only one customer lcare number which is also busy all the time. I tried 20 times but couldn’t connect.

Today on 5th august again 2000 rupees payment stucked. Deducted from my wallet but not received on other hand. There is no option to contact them except machine driven chatbox which is very bad.

I am a student and wasted 4 hours to contact them but all negative.

Here i am attaching screenshots in which transactions id mentioned but am also mentioning here
Transection id for 26th july. : MBK[protected]
Transection id for 5th august : MBK[protected]

I had made a payment of 3000 and my money got debited but it's not showing paid on the website..it's still showing payment options.

Phone: [protected]
Email: [protected]@gmail.com

Above details are with mobikwik

Today on 5th August 2022 around 12:15 pm I added money to my Mobikwik wallet it was Rs. 1198.

Total balance in wallet is now Rs. 1200.

Now I made a payment to Myntra of about Rs. 1199 which FAILED but the amount got debited from my Mobikwik wallet as the balance the Mobikwik wallet is showing is Rs. 1.13.

Now where did my money go it didnt go to Myntra but it did get debited from my wallet.

If you see the Mobikwik transaction history it shows + 1198 means that 1198 is added to wallet but the wallet is showing 1.13 but there is no transaction history that money got debited.

So the money is just gone from my wallet with no history.

Give me my money back Mobikwik.

Today on 5th August 2022 around 12:15 pm I added money to my Mobikwik wallet it was Rs. 1198.

Total balance in wallet is now Rs. 1200.

Now I made a payment to Myntra of about Rs. 1199 which FAILED but the amount got debited from my Mobikwik wallet as the balance the Mobikwik wallet is showing is Rs. 1.13.

Now where did my money go it didnt go to Myntra but it did get debited from my wallet.

If you see the Mobikwik transaction history it shows + 1198 means that 1198 is added to wallet but the wallet is showing 1.13 but there is no transaction history that money got debited.

So the money is just gone from my wallet with no history.

Give me my money back Mobikwik.

5 Aug 2022
Mobikwik deducted my money from wallet then when I checked the transaction detail in wallet account there was no such entry. I also got message from them that money is deducted. I tried to call them and raise this issue in the app. But there was no response from them.

I Make Payment rs 1210.85 last night but mobikwik portal not updated my payment yet i have made a payment before due date

Self Citi bank card has been used on 22.6.2022 for two transactions of Rs. 30450.00 and Rs. 10 for purchase of liquor online shopping. citicard has been informed and confirmed by citi card that merchant has not been credited with this amount as reported within 30 minutes of transaction. till date the amount has not been credited toself credit card although debited on 22.6.2022. as advised by citi card centre fir also lodged on 9.7.2022 for this transacaton.

I transferred Rs 1581 on August 4th 2022
9:52 pm.IST
I made a payment and the payment failed through mercent end
The money got debited but it's not shown in mobiwik history
Plz refund my money and sort this history issue