Mobikwik Complaints & Reviews

Muje curiar office se baat kar rahe hai keh kar qs application download karva kar mere paytm bank account se 1, 584 rs nikal liye hai please muje mere paise refrun karde

Hello Sir,

This is to bring to your knowledge that I, Dhanesh KA, Migrated from another bank to Mobikwik because of the best service.

I was completely disappointed and frustrated, because my money was on hold for 2 years This is not how Mobikwik is supposed to treat customers. Mobikwik claims..'Discover MobiKwik Wallet - The easiest way to pay! .. I think your people are not even HAPPY TO TALK to their customers. I am disappointed because the service I have been receiving is unsatisfactory.

I’ve been sending you emails to help me regarding this issue for 2 year, but it seems that my complaint is neglected until this day.

This is a very poor service from Mobikwik and is not expected.

IT’S PURELY MY MISTAKE I TRUSTED Mobikwik AND AND MADE MONEY TRANSACTION EVEN AFTER MY FRIENDS TOLD ITS WORST SERVER. I AM NO LONGER INTERESTED IN VODAFONE ANYMORE.

Request you to forward this email to concern team

Operator: MobiKwik
Order Number: MBK[protected]
Operator reference no is KKBK[protected]
Date Time: 19 Jan 2021, 11:18 AM IST
Bill Amount: 19, 661.20

This letter is regarding the failed MobiKwik transaction which was done On 19 Jan 2021, 11:18 AM IST for an amount of 19, 661.20 Rs in Mobikwik banking.

Here is the reference number of the failed transaction Operator reference no is KKBK[protected]. I got a successful transaction and the money was debited from my wallet account,
However, the Citibank Credit Card hasn’t received the money shown. please see the attached email from Citibank

So I am requesting you to please refund the amount to my bank account.

Please refer to my old email Subject: CitiAlert - Details of your Request per your recent contact with Citibank dated 20 Apr 2021, 13:11

Regards | Dhanesh A

+91 [protected]

Sir,
I have received refund from IRCTC on 10/05/2022 for Rs 1770 This amount is being reflected in the transaction but after calculating the wallet balance i have found Mobikwik has not consider the refund and are asking me for payment
I am attaching documentary proof also

Sir

I have Transaction dated 2nd May 2022 on Flipkart of Amount 72 but Technical issue my transaction is not Received Flipkart and still my Amount is on hold. I have Not Received my refund yet. I have Request and Complain many times but not any action about this issue. I Request you to please Refund my money as soon as possible.
Thanks
Mayank Gupta

Clear all my emi's on time and before due date but still showing me overdue and report overdue on cibil, mobikwik take money from me but not paid to incred and incred their lending partner.

On 5th May I have made a transaction of 5013 for credit card bill payment on aeronpay for amex card of mobikwik.
But it still not credited yet. Aeronpay asked me to wait for 48 hrs. But it won't work. They said the transaction is successful by their side.
Amex Card with operator reference number - N[protected]

Transaction ID: APAY[protected]vPqijQWec

Today my transaction has completed 15 days and till now my money has not been given back to me, this is fraud done by mobikwik company, neither money is getting back, Neither I have been contacted in any way through mobikwik nor can I make any kind of contact with them, this company is a big fraud

Sir I need one help please resolve my problem I am a open mobikwik account but kyc submit my aadhar already link my aadhar in another mobikwik account please help me my new and original account is [protected] please link my aadhar this account...How can i find My Aadharcard linked with Other Account?pls solve the Problem ..

My MobiKwik I'd no. [protected]
Mere MobiKwik ke app se emi le rakha h or uske 2 emi aati h 192+257 MobiKwik app ke hisab se ye 2 emi h or ye dono ka amount 1148 h jishka screenshot m dal dunga but mere account se ye company 1184 debit kar rahi h jish ke karan mere account m penalty lag rahi h because mere account meri emi 1148 ki h to 1160 amount tha or 590 ki penalty lag gayi or ye 590 rupee ye fault MobiKwik ka h or pay mujhe karna...

Hi, amount got deducted in Mobiwik but order not placed in Myntra, I don't get refund also.

Order I'd - [protected]

I have three failed transaction for which only one transaction got refunded and the remaining two transactions didn't got refunded. i paid through american express blue card from mobikwik wallet for booking train tickets on amazon. Amazon is saying that we didn't receive any money from mobikwik its a failed transactions resolve the issue by consulting the mobikwik.
Tran id[protected]
Date 18 April 2022
Time 6:57 PM
Tran id[protected]
Date 18 April 2022
Time 6:59 PM
Mobile no [protected]
Email [protected]@gmail.com

Money us debited in my wallet but not credited to benificary account and not refunded in my wallet, custmer service is very bad .no any rply by the custmer

Last 3 transactions to Bank is showing as pending.its deducted from credit card but it's not credited to the bank account.its for a medical emergency ojo

From last 10 days I have done a 30, 000 transaction with Mobikwik wallet which is still pending, I chatted with customer support of mobikic 2 days ago, they told me that your issue will be resolved soon which is not done yet, for last 10 days I am complaining again and again but No redressal has been done by you till now, your customer exicutives are always busy, you mail system is fake, I can't send you any mail, your mailbox is full of complaints, worst performance

24922939 This is my complaint ID which was given by you and which is not resolved till now

Dear Sir / Madam,

On March'2021 i have applied for a booster loan unknowingly, The loan which I applied for was to pay my family medical expenses. I'm Really sorry that at that critical condition when my parents were at ICU I didn't have time to read the terms & conditions because I was not in that stage .
Moreover to this my main motive was to pay for Oxygen cylinder & medicine bills at that moment, I do not want to buy anything from any merchandiser nor local market which this loan was credited for to my mobikwik account.

I have wrote 40-50mails to Mobikwik customer care tram to take back the money which i haven't used but no response from them .

I request you to kindly support me in releasing this issue from my account .
It will be grateful & helpful if you consider my application & resolve this matter at the earliest .

Customer care executives are disconnecting the calls, No response on Mail & Mobikwik is showing its original face to customers .

Immediate urgent attention is required . My money has been deducted from my account even though the payment has already been made.

Almost 12000 rs has been deducted from my account & I need this money urgently.

The Loan is cleared but still my account is debited with 2954 Rs . I request you to kindly treat this on a priority basis .

Attached is the payment HISTORY but still getting abusive & threatening calls from the Mobikwik Customer Service team. I have saved the Audio Clip.

I have already raised my complaint ticket No[protected] on 04.03.2022, but still no response or call back from Mobikwik Team, Please resolve & relieve me from this problem .

Regards .

Rilju

I am Dr. Saurabh Sarda.I was shopping on myntra. Then i initiated a payment of rs 2736 by mobikwik and used code “MBK500” and made payment by my UPI ID .The payment was successful by UPI but mobikwik site did not move furthur and finally myntra didn’t receive the payment. I am attaching the screenshot of payment with UTR[protected].

I tried to transfer the amount of rs 45000 along with the transaction fees of rs1062 to my bank account on Today . The status is still in pending status. Please help me to get this issue resolved and it’s a medical emergency. Contact me if you have any questions [protected]. Attached is the screenshot for reference.

I had tried to make an order on Myntra via mobikwik for Rs.1080. UPI payment to mobikwik is successful. But MK wallet still shows as 0. Kindly help to reach MK
Team and get an answer for the money deducted from my account.

I did a transaction on 17 April To AJIO from ZIP pay later ( mobikwik), since the transaction was unsuccessful then and there, it is not reflecting on the statements of MobiKwik app and thus i don't have any transaction I'd for the transaction, but now they have added that amount in the bill at the end of the billing period, and now they are asking me to pay before due date and failing to do so will effect my CIBIL score and also I'll have to pay a penalty of ₹500 . I have complained about this to there customer care 8-10 times yet there is not response .

Yesterday (2/5/22) my money got deducted but order was not placed in Myntra. It's been 24hrs still I didn't get my money back.