So far, so good. Mobikwik is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Mobikwik will keep up the work and continue to help more customers with their concerns even better 🤝
Actually I buy a policy and it’s instalment was 13715 something and paying through Mobiwik zip after 3 days suddenly my policy was cancel and refund was initiated by company but the amount was not credited in wallet or account.
Mobikwik customer support has been notified about the posted complaint.
They never told me that for first there is any activation fees for Zip money, and while doing shopping on Myntra, I choose to pay payment as a Mobikwik gateway from my bank account but they directly paid bill by Zip money/Pay later money and asking me to repay the payment with extra charges in name of so-called activation fees.
Mobikwik customer support has been notified about the posted complaint.
I was ordering a shoes I chose mobikwik payment option through upi. It requested money on google pay I paid after that order didn't placed and money also got deducted.
Please refer screenshots and help 1315 rs
Mobikwik customer support has been notified about the posted complaint.
I m booking flight ticket from Yatra.com, and I started my payment through MobiKwik app, unfortunately the payment was failed..but my money 5643 was debited
Transfer Details
Transfer From : SAVING A/c - XXXXXXXXXXX6415
Date of Transaction : 11 Jun 2022
Debit Amount : ₹ 5, 634.00
Remarks : POS ONE MOBIWIK SYSTEM PVT Gurgaon
This is my bank transaction
Mobikwik customer support has been notified about the posted complaint.
My money was debeted from my account but transtion was not done by me it was showing successful .the money was debeted by the mobiwik only the mobiwik was doing fruds, if my money was not refunded back to me I will not pay my emis to mobikwik
Mobikwik customer support has been notified about the posted complaint.
Jun 13, 2022
Updated by Avula sainaveen 15959 rs was debited in my account by mobwik
Cashback for Credit card payment via Rupay debit card
I did a credit card payment of 7500 via Rupay debit card on 18th May with order ID MBK[protected]. There was an offer for 100 cb on 5000 payment via Rupay debit card. But it is not credited. Customer care is clueless and not helping.
Mobikwik customer support has been notified about the posted complaint.
I have paid all my due in very time but still the company has frozen my zip balance credit. Company should increase my credit according to my timely payment but instead it has frozen my zip balance
Mobikwik customer support has been notified about the posted complaint.
My account has been disabled and there is money in the wallet
My mobikwik account got disabled yesterday evening. When I tried to login it showed, user is disabled. Some amount of money is present in my mobikwik wallet which I want to transfer back to the bank account. I tried contacting mobikwik customer care but there was no response. I even emailed mobikwik but no response. Kindly help me with this as soon as you can.
Mobikwik customer support has been notified about the posted complaint.
Mobikwik Automatically transaction done to zip account
I have not used zip money and automatically zip money deducted. I tried to reach customer care but no response. Automatically the transaction has happened. No response from customer care. I have filed FIR against this company. I have also case file in cyber crime . They have told to not to pay a single rupee. What they want to do but you don't pay a single rupee
Mobikwik customer support has been notified about the posted complaint.
On 7th June recharged for airtel package of one year for 2, 999 rs. Transaction said successfull! But it never got recharged! My validity was almost ending and needed it desperately. When checked doesn’t give invoice..doesn’t allow me to raise a complaint in help section. Then had raise a complaint from some other section twice but never got any response till now. Tried calling the customer care number, even after half an hour it tell line busy . Frustrated with with whole experience and lost hard earned money. Pathetic service and none to answer the query or complaint. Ticket id 25398694
Mobikwik customer support has been notified about the posted complaint.
Booked Tatkal ticket from irctc app and made payment using mobikwik app. Ticket not booked but amount deducted. Today checked the refund status in irctc app, it is showing as refund amount sent to wallet. But amount not yet credited to wallet. Please help.
Mobikwik customer support has been notified about the posted complaint.
Mobikwik is fraud application. I have not done any transaction through zip account and the credit automatically got reduced. I tried to reach the company be no response from the company. They are Fraud. Inspite of complaining so many mails no response. I have case a FRI against Mobikwik and also done complaint in cyber crime . They told doesn't pay any money because these are Fraud company . They are not RBI register so there is no worries. Indian government should banned thes application because because they are Trapping people and sending threatening msg and calls
Mobikwik customer support has been notified about the posted complaint.
There was a fraud transaction done using my credit card in mobikwik. The transaction was not done by me.
Please help me in getting back my money.
Transaction details are as mentioned below
Transaction date- 25th May 2022
Transaction amount- 50737.5
Transaction ID[protected]
Reference ID- 743815
Mobikwik customer support has been notified about the posted complaint.
My MobiKwik no is [protected] and email id is khalid.bashir.[protected]@gmail.com.
On 1st June 2022 . I made a transfer of 10286.15 from my Mobikwik wallet to Bank Account. My wallet was debited but my bank account was not credited and invoice of the transaction is as Invoice not available for this transaction..
Transaction Id -5e[protected]
Ticket Id: 25376590
Please stop giving messages that I will get my money in 7 days. It has been 9 days and you have still no returned my money.
Mobikwik customer support has been notified about the posted complaint.
7-6-2022 my wallet amount debited and in transaction it's Showing wallet debit against.. transaction successful..the amount is 6652 thousands.. without my permission how it's possible..and I want to refund my money back to my wallet account
Mobikwik customer support has been notified about the posted complaint.
Hello sir,
I Order in myntra through the mobikwik wallet, my money deducted from wallett, but order didnt confirm on Myntra
Please help me
Payment order id [protected]
Payment - 1007
Mobikwik customer support has been notified about the posted complaint.
