Submit a Complaint
Claimed

Mobikwik Complaints & Reviews

www.mobikwik.com
1
Updated: Aug 30, 2026
Complaints 7163
Resolved
862
Unresolved
6301
So far, so good. Mobikwik is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Mobikwik will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Mobikwik

Having problems with Mobikwik?

File a complaint and get it resolved by Mobikwik customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
Mobikwik

Mobikwik reviews & complaints page 49

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Kalyankumar Valluri
Jun 14, 2022
Report
Copy

Transfer Details
Transfer From : SAVING A/c - XXXXXXXXXXX6415
Date of Transaction : 11 Jun 2022
Debit Amount : ₹ 5, 634.00
Remarks : POS ONE MOBIWIK SYSTEM PVT Gurgaon
These are the details of my transaction
I made payment for Yatra booking through MobiKwik, my amount was transferred to MobiKwik system pvt but my ticket was not booked
It’s already 4days I need my refund as soon as possible
Please make it fast
Mobikwik customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Ashish610@
    Jun 14, 2022
    Report
    Copy

    Actually I buy a policy and it’s instalment was 13715 something and paying through Mobiwik zip after 3 days suddenly my policy was cancel and refund was initiated by company but the amount was not credited in wallet or account.
    Mobikwik customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sidmagical
      Jun 13, 2022
      Report
      Copy

      They never told me that for first there is any activation fees for Zip money, and while doing shopping on Myntra, I choose to pay payment as a Mobikwik gateway from my bank account but they directly paid bill by Zip money/Pay later money and asking me to repay the payment with extra charges in name of so-called activation fees.
      Mobikwik customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        shweta_sharmajgj
        from UJJAIN, Madhya Pradesh
        Jun 13, 2022
        Report
        Copy

        I was ordering a shoes I chose mobikwik payment option through upi. It requested money on google pay I paid after that order didn't placed and money also got deducted.

        Please refer screenshots and help 1315 rs
        Mobikwik customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          Kalyankumar Valluri
          Jun 13, 2022
          Report
          Copy

          I m booking flight ticket from Yatra.com, and I started my payment through MobiKwik app, unfortunately the payment was failed..but my money 5643 was debited
          Transfer Details
          Transfer From : SAVING A/c - XXXXXXXXXXX6415
          Date of Transaction : 11 Jun 2022
          Debit Amount : ₹ 5, 634.00
          Remarks : POS ONE MOBIWIK SYSTEM PVT Gurgaon
          This is my bank transaction
          Mobikwik customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Avula sainaveen
            from Ongole, Andhra Pradesh
            Jun 13, 2022
            Report
            Copy

            Address: 1-25ayyagaripalli

            My money was debeted from my account but transtion was not done by me it was showing successful .the money was debeted by the mobiwik only the mobiwik was doing fruds, if my money was not refunded back to me I will not pay my emis to mobikwik
            Mobikwik customer support has been notified about the posted complaint.
            Jun 13, 2022
            Updated by Avula sainaveen             15959 rs was debited in my account by mobwik
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Raja Kedia
              Jun 12, 2022
              Report
              Copy

              I did a credit card payment of 7500 via Rupay debit card on 18th May with order ID MBK[protected]. There was an offer for 100 cb on 5000 payment via Rupay debit card. But it is not credited. Customer care is clueless and not helping.
              Mobikwik customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Paras Maru
                Jun 12, 2022
                Report
                Copy

                Address: Maharashtra Bhiwandi

                I have zip wallet payment before due date you can check on attach file mobile no [protected]
                Mobikwik customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Vikas cheguri
                  Jun 12, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  I paid credit card bill of 25000 on 4 june. It is not processed but amount deducted . i need refund, its a huge amount.

                  Phone no :- [protected]
                  Upi ref no :[protected]
                  Jun 12, 2022
                  Complaint marked as Resolved 
                  I didnt get refund
                  Mobikwik customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Mobikwik customer care number:-9064786587 call now. us..
                    Jun 11, 2022
                    Report
                    Copy

                    Shown below
                    Cantacted to idfc first bank
                    They told mobiqick made
                    Mobikwik customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Mobikwik customer care number:-9064786587 call now. us..
                      Jun 11, 2022
                      Report
                      Copy

                      Through the mobikwik wallet, my money deducted from
                      Mobikwik customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        parshv and om art Suthar
                        Jun 11, 2022
                        Report
                        Copy

                        I have paid all my due in very time but still the company has frozen my zip balance credit. Company should increase my credit according to my timely payment but instead it has frozen my zip balance
                        Mobikwik customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Saakshi_9
                          Jun 11, 2022
                          Report
                          Copy

                          My mobikwik account got disabled yesterday evening. When I tried to login it showed, user is disabled. Some amount of money is present in my mobikwik wallet which I want to transfer back to the bank account. I tried contacting mobikwik customer care but there was no response. I even emailed mobikwik but no response. Kindly help me with this as soon as you can.
                          Mobikwik customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sd_gamer
                            from Kolhapur, Maharashtra
                            Jun 11, 2022
                            Report
                            Copy

                            I have not used zip money and automatically zip money deducted. I tried to reach customer care but no response. Automatically the transaction has happened. No response from customer care. I have filed FIR against this company. I have also case file in cyber crime . They have told to not to pay a single rupee. What they want to do but you don't pay a single rupee
                            Mobikwik customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Abhilash A M
                              Jun 11, 2022
                              Report
                              Copy

                              On 7th June recharged for airtel package of one year for 2, 999 rs. Transaction said successfull! But it never got recharged! My validity was almost ending and needed it desperately. When checked doesn’t give invoice..doesn’t allow me to raise a complaint in help section. Then had raise a complaint from some other section twice but never got any response till now. Tried calling the customer care number, even after half an hour it tell line busy . Frustrated with with whole experience and lost hard earned money. Pathetic service and none to answer the query or complaint. Ticket id 25398694
                              Mobikwik customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                PradeepSirisuru
                                Jun 10, 2022
                                Report
                                Copy

                                Booked Tatkal ticket from irctc app and made payment using mobikwik app. Ticket not booked but amount deducted. Today checked the refund status in irctc app, it is showing as refund amount sent to wallet. But amount not yet credited to wallet. Please help.
                                Mobikwik customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sd_gamer
                                  from Kolhapur, Maharashtra
                                  Jun 10, 2022
                                  Report
                                  Copy

                                  Mobikwik is fraud application. I have not done any transaction through zip account and the credit automatically got reduced. I tried to reach the company be no response from the company. They are Fraud. Inspite of complaining so many mails no response. I have case a FRI against Mobikwik and also done complaint in cyber crime . They told doesn't pay any money because these are Fraud company . They are not RBI register so there is no worries. Indian government should banned thes application because because they are Trapping people and sending threatening msg and calls
                                  Mobikwik customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    SahanaYV
                                    Jun 10, 2022
                                    Report
                                    Copy

                                    There was a fraud transaction done using my credit card in mobikwik. The transaction was not done by me.
                                    Please help me in getting back my money.
                                    Transaction details are as mentioned below
                                    Transaction date- 25th May 2022
                                    Transaction amount- 50737.5
                                    Transaction ID[protected]
                                    Reference ID- 743815
                                    Mobikwik customer support has been notified about the posted complaint.
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      khalidbashir
                                      Jun 10, 2022
                                      Report
                                      Copy

                                      My MobiKwik no is [protected] and email id is khalid.bashir.[protected]@gmail.com.

                                      On 1st June 2022 . I made a transfer of 10286.15 from my Mobikwik wallet to Bank Account. My wallet was debited but my bank account was not credited and invoice of the transaction is as Invoice not available for this transaction..

                                      Transaction Id -5e[protected]
                                      Ticket Id: 25376590

                                      Please stop giving messages that I will get my money in 7 days. It has been 9 days and you have still no returned my money.
                                      Mobikwik customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Ashutoshpachauri
                                        Jun 10, 2022
                                        Report
                                        Copy

                                        7-6-2022 my wallet amount debited and in transaction it's Showing wallet debit against.. transaction successful..the amount is 6652 thousands.. without my permission how it's possible..and I want to refund my money back to my wallet account
                                        Mobikwik customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Federal Bank
                                          3.2
                                          (518)
                                          BPO Helpline Services
                                          1.3
                                          (8)
                                          CC Avenue
                                          1
                                          (838)