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Mobikwik Complaints & Reviews

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Last updated May 2, 2024
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2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
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122002

Mobikwik reviews & complaints page 49

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A
Akkhil Kr. Sharma
from Delhi, Delhi
Apr 19, 2022
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I am complaint against to mobikwik Zip Paylater Issue

My name is Akhil no. Sharma. I am mobikwik user whose zip number is [protected] whose zip amount is 12000. I made a payment from my Zip Paylater which bounced or it came in the wallet of my MobiKwik account or I thought the Zip Paylater was updated or I am sure. But when I got the statement to pay the bill I spoke to the customer care or transferred the zip paylater mian from the payment wallet to the customer care executive's solution I got...
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V
Vaibhav_._Singh
Apr 17, 2022
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User disable have to pay zip bill

My mobiKwik account is disable and I'm unable to pay my zip pay later bill due to this company is charging late fee. And I've tried to contact them multiple times & even talked to there coustomer support through fb messenger, email & call. It's been 2 months I'm unable to pay my zip bill & the r charging me late fee.
Because of the it will affect my Credit score.
Kindly review my case.
Vaibhav Singh
M.No [protected]br...
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D
Dibyaraj Mohan Ray
from Bari, Rajasthan
Apr 17, 2022
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Unblock my Mobikwik account and cancel the transaction 1299

Address:Arangabad, Jajpur, Orissa

2nd April transaction a bsnl customer number transaction successful but customer don't get benefit of transaction then I call customer care number then they get cleverly take my OTP and transaction 1299 bank account to Mobikwik wallet but then my Mobikwik account disable and don't transaction through Mobikwik account still today my problem not solve 1299 rupees don't reverse my wallet to my account and my Mobikwik account disable then why...
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A
ajnas muhammed
Apr 16, 2022
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Money is missing and no response from mobikwik

Hello, My name is Ajnas Muhammed, I have performed a mobiKwik transaction of rupees 10, 522.72 on 2nd April to my coinswitch account . The amount is not credited to my coinswitch account. I have contacted coinswitch team, and they said they have disabled the mobikwik transaction on the coinswitch because of poor service of MobiKwik. On 8th April they have replied that the amount is reversed back to my source bank account with refund UTR:-...
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M
meskpathak
from Patna, Bihar
Apr 16, 2022
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Complaint against payment debited

Address:ORCHID CENTRE - 2ND FLOOR - SECTOR 53 - GOLF COURSE ROAD – ABOVE AUDI SHOWROOM - GURGAON – HARYANA - PIN – 122002

I have ordered grocery from Flipkart on 7th April of amount 470/-. Order was not placed but payment was debited from my Mobikwik account. Flipkart was saying that they didn't receive payment.

This is order id - OD[protected]
Already 7days gone but I didn't get any response from your side.

Please solve my issue as soon as possible and refund my amount otherwise I have to complaint to consumer forum.br...
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K
kunche rohit
Apr 15, 2022
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Mobikwik customer support defrauded me of 10k

Mobikwik is a fintech company which doesnt refund money into your account on time and lays late fee on that. And they scammed of 10k and now asking me to pay the total amount which i was ready to do but they disabled me on their account.and i dont understand how come RBI has given permission to this company...
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K
kunche rohit
Apr 15, 2022
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Scam done by Mobikwik customer support.

They scammed me of 10k. They dont refund my money back in account in time. And now my account got Disabled and now not able to payback such that my cibil score is getting affected. Such a lame fintech company it is...
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ONE MOBIWIK SYSTEM PVT is a fake fraud company which is causing fraud transactions . They will pretend to be a genuine customer support agents of your credit card and bluff you to get all details. like reward points or scare you etc.

Pl. block this fraud company ASAP....
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H
Hari Krish cbe
from Coimbatore, Tamil Nadu
Apr 11, 2022
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Jio recharge was not successful

Address:, , , , 6d mgr nagar
Website:Mobikwik

March 31st I recharged for my jio number I he was recharge not successful but amount debited from my account...
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E
Elextaksh
Apr 11, 2022
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Careless care

I have made transaction via Mobikwik in March 5 and 6 April bt they not indicate that amnt in my account...
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G
Ganeshkonada
Apr 11, 2022
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Unblock the American Express blue card

Dear sir/madam zaakpay
My American express blue card is blocked by you, kindly unblock the card, Wallet is money, nothing is used, I need a lot...
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S
Sanjay@700
from Lakhisarai, Bihar
Apr 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My problem can't solved but you mark solved

Money deducted from zip wallet but payment not done...
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S
Sanjay@700
from Lakhisarai, Bihar
Apr 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding money deducted

My money being deducted from my zip wallet by making a payment but not successful paid to the biller...
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S
Sanjay@700
from Lakhisarai, Bihar
Apr 9, 2022
Apr 10, 2022
This thread was updated on Apr 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted but not received to the biller

I had make a payment of 4086 on 4th April from mobikwik zip wallet credit amount debited but not received to the biller so please help regarding this matter....
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M
Mahesh1221246ff
Apr 9, 2022
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Torture for online repayment

Due to money problems able to pay zip balance amount, if I am ready to with penalty
They told me to pay now only, they keep calling me and torture for repayment I need 20 days to repayment please help me...
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S
Shresth Singh
Apr 8, 2022
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Transaction showing successful but its failed.

I was done a transaction of rupees 576 for my recharge, on 3 april 2022 at 3:55 PM.
I paid from UPI.
But the amount of 576 is deducted from my account but the Recharge was not done. And the transaction is showing successful.
Please forward your team to investigate as soon as possible and help to refund the amount.
Order id : OMK249d5ff33906f88
UPI transaction id :[protected]...
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G
Grpgaikwad
from pune, Maharashtra
Apr 8, 2022
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Account disabled and rs 10372/ debit Account credit card

Address:pune

Dear sir
I am use mobikik wallet bust last week I am use date -28/04/2022 time 10.30 pm mobikik wallet to bank transfer amount rs 10372/ use IndusInd Bank Credit Card amount debit but not showing mobikik wallet .I'm trying mobikik help desk bust not responding mobikik no any help please check...
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S
Shahena Ashrafi
Apr 7, 2022
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Money deducted twice in zip

I made zip payment to MobiKwik and it failed but my money got deducted so I had to make the same payment again. But my first payment didn’t reverse in my account till now...
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R
R Vimal
from Navi Mumbai, Maharashtra
Apr 7, 2022
May 8, 2022
This thread was updated on May 8, 2022
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Loan account related to Zip

Since a long there is no Zip facilities in Mobikwik. The Zip section is showing wrong information. All the Zip dues were paid on or before the due date. I had requested Mobikwik team to close the loan account in CIBIL and other credit reports, if any. They said it will be closed within 45 days. Now it's more than 60 days, the loan account is not yet closed. Doing lot of timepass everytime I ask about it... It's been many months I am requesting...
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M
Muralimohan Soma
Apr 5, 2022
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Fraud transaction

Address:gautam nagar, new delhi
Website:MOBIWIK

AN unknown person transacted illegally from my credit card for rupees. 93, 350 without my knowledge on 26/03/2022 at around 9 pm via MOBIWIK application....
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