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Mobikwik Complaints & Reviews

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Updated: Nov 28, 2025
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861
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Mobikwik reviews & complaints page 52

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R
Ravi Dagar
from Thanesar, Haryana
Apr 1, 2022
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My zip bill is due on 5th but my 848rs haven't been settled yet. So what do I do now? If I pay bill then what will happen with 848rs and if I don't pay then I'll have to pay 500rs penalty. I'm stuck. please resolve this as soon as possible or I'll have to stop using zip.
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    A
    ASHOK AVULA
    Apr 1, 2022
    Resolved
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    Resolved

    I have made a transaction to transfer money from another debit card to my bank account through wallet to bank transfer but the amount has not been credited still
    Its an emergency i need to pay my room rent else they will sent me out.
    Please help on this
    +3 photos
    Apr 1, 2022
    Complaint marked as Resolved 
    Money has been credited back after 5 hours. Thanks
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      B
      Badre1170
      Mar 31, 2022
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      Address: Ahmmdabad

      Disabeld opona kardo [protected]@gmail.com
      Mobikwik customer support has been notified about the posted complaint.
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        B
        Badre1170
        Mar 31, 2022
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        Address: Ahmmedbad

        My user disabeld opan kardo me mobikwik uja karn chahta hu
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          U
          Utkrishti Taneja
          Mar 31, 2022
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          I made an order on myntra through mobikwik wallet. The money has been debited but the order has not been placed. Also, the selected things are still showing in my bag on myntra. So where is my money and how do I get it refunded.
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            திவாகர் தயாளன்
            Mar 30, 2022
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            My account 53835085 did not closure for lot of days dipression for me please kindly request to closure my account
            +1 photos
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              P
              Pavan99
              Mar 30, 2022
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              Address: 5th floor,Huda city centre metro station sector 29,gurugram, haryana ,122001

              Three transaction are failed but amounts was debited.but not credited
              1)Rs.5118 transaction I'd[protected].
              2)Rs 2047 transaction (or)order I'd[protected]
              3)Rs.3531.42 paid via MobiKwik to ZAAKPAY-UTILITIES PG for Transaction Id[protected].transaction was failed but amount was debited but not credited or refund . customer service as not responding
              +3 photos
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                Y
                yusufkhanofficials
                Mar 30, 2022
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                Address: Gurgaon

                Amount deducted from bank but not showing in wallet. This happened everytime i do transactions amount will deducted but not came in to wallet. They are doing fraud with customers.
                +2 photos
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                  P
                  Prathap Kote
                  Mar 29, 2022
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                  Mobikwik — Mobikwik PG transaction debited from account Prathap AP__
                  Jun 29, 2021
                  Dear mobikwik, PG transaction was deducted from my paytm upi account but was not credited to merchant account. Please check the transaction and initiate the refund as soon as possible.

                  Also below are some screenshots of payments. Please look into it.
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                    A
                    APS Creations
                    Mar 28, 2022
                    Resolved
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                    Resolved

                    Address: Unit 102, Block B, Pegasus One, Golf Course Road, DLF Phase 5, Sector 53, Gurugram, Haryana 122003, India

                    I made a multiple transaction of RS 4076 from my HDFC credit card, Rs 3920 from my Icici credit card, 4076 from my uco bank account and 2593 from hdfc credit card to my bank account via mobikwik in 20th march. But it shows transaction pending, but the amount was deducted from my credit cards and bank account and its been 7 days. AS per instructed by mobikwik i raise a ticket in help section ticket no. 24359715, 24359710, 24354884 but still no action was taken. so therby I request you to kindly take immediate action and refund my amount to my bank account . i need an immediate resolution
                    +4 photos
                    Apr 6, 2022
                    Complaint marked as Resolved 
                    The money which they deducted refund me after 16 days.
                    Mobikwik customer support has been notified about the posted complaint.
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                      Y
                      Yeshu Infinity
                      Mar 26, 2022
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                      I did a transaction of 2700 on mobikwik it's showing completed but it's not credited to the reciver where as the mobikwik app shows its completed but it's not credited to the account i even have bank statement to back it up but the mobikwik customer support is utter garbage they aren't even responding
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                        M
                        Mithilesh6544
                        Mar 26, 2022
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                        I did an imps transaction from mobikwik wallet to my bank account on 20th march2022. However the amount got deducted from my mobikwik wallet but the same went to Pending state and not credited yo my bank account. Mobikwik simply gives roboted and copy paste replies of money will be back within 7 working days.. but the given time frame is over now and still i didnt received my money.
                        +1 photos
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                          S
                          Swati Jajoria
                          Mar 26, 2022
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                          I added money to my mobikwik wallet amount with a bank transaction amount of rs. 5100 /-. Money was deducted from my bank account and still not credited into the mobikwik wallet. Kindly refund my money or atleast credit it to my wallet. My email id is swati.[protected]@gmail.com and my registered mobile number is [protected]
                          Thanks in advance.
                          Kindly do the needful.
                          +1 photos
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                            A
                            abhijeet kharate
                            Mar 26, 2022
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                            I paid the due amount yesterday but still app shows that i have to pay the amount
                            +2 photos
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                              J
                              Jay_17
                              Mar 25, 2022
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                              I have added Rs 1010 to my wallet from my bank account. The money have been deducted from the bank but the mobikwik wallet has not updated. Please refund my money as soon as possible.
                              Mobikwik customer support has been notified about the posted complaint.
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                                I
                                itsharshitrai
                                from Faridabad, Haryana
                                Mar 25, 2022
                                Resolved
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                                Resolved

                                I recently added rs 500 in mobikwik wallet, and it went good. But when I added rs. 500 again, the second time, my money got deducted from bank but still not credited in my mobikwik wallet.
                                My name is Harshit Rai, my linked mobile number is [protected] and my email is [protected]@gmail.com
                                Kindly either refund my money or update my wallet balance as soon as possible.
                                Mar 26, 2022
                                Complaint marked as Resolved 
                                Today in the morning this was resolved. Thank you so much
                                Mobikwik customer support has been notified about the posted complaint.
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                                  tamenratted
                                  from Guwahati, Assam
                                  Mar 25, 2022
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                                  Address: Unit 102, Block B, Pegasus One, Golf Course Road, DLF Phase 5, Sector 53, Gurugram, Haryana 122003, India
                                  Website: www.mobikwik.com

                                  Hello Sir/Ma'am. I have added money to the UPI of my MobiKwik account. The transaction is successful with order id[protected]. But the amount is not yet added to either my wallet or the bank account. I have tried calling customer care but could not connect after multiple attempts. As such I have registered a query in the help section of mobikwik with ticket id[protected]. Nothing has been heard till now. Kindly request you to solve my issue.
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                                    tamenratted
                                    from Guwahati, Assam
                                    Mar 25, 2022
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                                    Address: Unit 102, Block B, Pegasus One, Golf Course Road, DLF Phase 5, Sector 53, Gurugram, Haryana 122003, India

                                    A fraud person called today claiming he is from Mobikwik. He got my details as I have shared my contact in Twitter in Mobikwik support due to yet another problem in Mobikwik which is not yet solved. I was unaware that Mobikwik support is fraud. Then he asked my registered number and 500 got debited from Mobikwik wallet. The person name I got is Ram Milan Prajapati and his UPI I'd [protected]@myicici. This type of fake person really create trouble to everyone. I request you to please check the matter so that I can receive my money.
                                    Mobikwik customer support has been notified about the posted complaint.
                                    Mar 25, 2022
                                    Updated by tamenratted
                                    The mobile number of the fraud person is +[protected]‬
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                                      G
                                      Gautam Bohara
                                      Mar 25, 2022
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                                      First i put 265 rs amount deducted from bank but didn’t updated in wallet then i put 500 still amount didn’t updated
                                      Mobikwik customer support has been notified about the posted complaint.
                                      Transaction id Rs.500.[protected]
                                      Transaction id Rs.265.[protected].
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                                        Ashishbabu0505
                                        from Kottayam, Kerala
                                        Mar 25, 2022
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                                        I did an imps transaction from mobikwik wallet to my bank account on 22nd march 2022. However the amount got deducted from my mobikwik wallet but the same went to Pending state and not credited to my bank account. Mobikwik simply gives roboted and copy paste replies of money will be back within 2-3 working days.. but the given time frame is over now and still i didn't received my money.

                                        transaction id -5dac72c2bdaa7
                                        +1 photos
                                        Mobikwik customer support has been notified about the posted complaint.
                                        Apr 05, 2022
                                        Updated by Ashishbabu0505
                                        Not yet resolved my past issue. Mobikwik simply says it's refunded 5 to 7 business days but it's almost over 12 days.

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