Mobikwik Complaints & Reviews

Address: gautam nagar, new delhi

Website: MOBIWIK

AN unknown person transacted illegally from my credit card for rupees. 93, 350 without my knowledge on 26/03/2022 at around 9 pm via MOBIWIK application.

Mobikwik customer support has been notified about the posted complaint.

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I made a payment of 3000 rupees through UPI by Movikwik on the 2nd of April. I raised a dispute and the reply came that your amount would be back within 48 hrs. But now the time is more than 48 hours. My issue has not been resolved yet. I called the Movikwik helpline number but it always shows busy. Please help me so that I get my amount back into my account.

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Hello sir,
On April 3/2022 at 6:37PM .I mistakenly sent money of rupees 5782/- TO mobikwik official upi id :- [protected]@okaxisbank From [protected]@oksbi. Upi Transaction id :[protected] And Google Transaction id is :- CICAgODdsZ3eIQ .you can investigate sir.i cant do anything because its not personal upi id.the owner o[censored]pi id is mobikwik itself.hence i am reaching to you for help.
Please help me and solve my issue as soon as possible.
Thanking you sir.

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I transferred 1000 rs to my friend through wallet and it is in pending.. its been 7 days now ... always i raise complaint i get robotic message again and again to stay calm for 5 to 7 days but now its more than 7 days kindly resolve this issue i want my money back

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Refund id[protected] has been initiated but my bill is still 7909rs. Refund amount hasn't been deducted. please resolve this asap, due date is near. How can I pay the amount which I didn't use.

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Refund has been initiated but my bill is still 7909rs. Refund amount hasn't been deducted. please resolve this asap, bill due date is near.

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Website: www.mobikwik.com

Mobikwik credit card to bank transfer activity - 30/03/2022 - Transfer amount to bank entered - 71000. Mobikwik charge (including convenience fees) 71837.5.
After successful transaction, Mobikwik message, you cannot transfer 71000 to bank account, daily limit is 10000.
Then why Mobikwik allow credit card transaction, there should be error before adding through credit card.
I have transferred 10000 to bank account, for this 10118 has been deducted from added 71000.
For remaining balance transfer, Mobikwik is asking convenience Fees again which I have already paid. I should be able to transfer remaining 61000 without additional charges.
There should be 61000 transaction back to my credit card or I should be able to transfer 61000 to my bank account without charge.

Please do the needful for my query resolution.

Thanks.

Mobikwik customer support has been notified about the posted complaint.

Apr 11, 2022

Updated by devang084 Complaint - Not resolved yet. Mobikwik team has not done anything.

Apr 12, 2022

Updated by devang084 Complaint - Not resolved yet. Mobikwik team has not done anything.

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I have transferred 10370 rupees from my credit card to my MobiKwik wallet, the transaction was successful and money was debited from my credit card, but the money was not credited in my wallet . I was in some urgency need of money but the money was stocked in ur wallet then how can we do our works, is this what the MobiKwik services be like . Plz resolve the issue asap. I have attached the photo of the transaction pls go through it.

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Address: ONE MOBIKWIK SYSTEMS LTD. Address:- 5th Floor, Huda City Centre Metro Station, Sector 29, Gurugram, Haryana- 122001

Website: www.mobikwik.com

Somebody did fraud on my mobikwik account and used zip pay balance for credit card payment. I do not know whose credit card it is and how they used it.

details are below -

Credit Card Bill Payment
Date: Mar 21, 2022 12:26PM
Transaction Id: MBK[protected]
Paid :₹ 9, 566.38

Credit Card Bill Payment
Date : Mar 21, 2022 12:25PM
Transaction Id: MBK[protected]
Paid...

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I have transferred ₹4225 from mobikwik wallet to bank account. The amount got debited but it has not been credited to beneficiary's account. The transaction is showing pending.

Customer care is not picking calls.

Kindly resolve.

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Apr 02, 2022

Updated by abhishekbathwal [protected] Mobile number

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Address: [email protected]

Transferred ₹25000 CC payment from my axis bank through mobikwik payment gateway tried 2 times on 31-03-22 but failed and one time amount refunded/credited in my bank but 2nd time failed msg rcvd but amount not refunded/updated in my bank account as on today (2nd April 22)
Calling at mobikwik support number but not responding. Opened ticket also but no response/resolution from any person from mobikwik. This company was doing very well previously but from 2-3 months it’s performance is so poor and harassing.

Aug 18, 2022

Complaint marked as Resolved

Amount updated in my account.

Mobikwik customer support has been notified about the posted complaint.

Apr 03, 2022

Updated by rajivjindal.noida Getting fake fraudulent call through someone named Rahul Sharma mobile no, +[protected] introduced himself as customer support from mobikwik. Asking for OTP rcvd from mobikwik sms to resolve the issue. Bastard abused me when I ignored to give OTP to him to excess my mobikwik account. Already complained in police by providing number from which call rcvd.

Aug 18, 2022

Updated by rajivjindal.noida Issue resolved.

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Wallet to bank transfer is in pending state, my money got deducted and they put my transaction is in pending state. The money is for my brother's medical purpose, i need my money as soon as possible. Its showing everywhere in the internet that mobikwik instantly transfers money from wallet to bank and they got my transaction stuck. Its been many hours i am in a serious trouble. Transaction id - 5db9cd3fc7d5

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Amount not received my wallet

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My zip bill is due on 5th but my 848rs haven't been settled yet. So what do I do now? If I pay bill then what will happen with 848rs and if I don't pay then I'll have to pay 500rs penalty. I'm stuck. please resolve this as soon as possible or I'll have to stop using zip.

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I have made a transaction to transfer money from another debit card to my bank account through wallet to bank transfer but the amount has not been credited still
Its an emergency i need to pay my room rent else they will sent me out.
Please help on this

Apr 1, 2022

Complaint marked as Resolved

Money has been credited back after 5 hours. Thanks

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Address: Ahmmdabad

Disabeld opona kardo [protected]@gmail.com

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Address: Ahmmedbad

My user disabeld opan kardo me mobikwik uja karn chahta hu

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I made an order on myntra through mobikwik wallet. The money has been debited but the order has not been placed. Also, the selected things are still showing in my bag on myntra. So where is my money and how do I get it refunded.

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My account 53835085 did not closure for lot of days dipression for me please kindly request to closure my account

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Address: 5th floor,Huda city centre metro station sector 29,gurugram, haryana ,122001

Three transaction are failed but amounts was debited.but not credited
1)Rs.5118 transaction I'd[protected].
2)Rs 2047 transaction (or)order I'd[protected]
3)Rs.3531.42 paid via MobiKwik to ZAAKPAY-UTILITIES PG for Transaction Id[protected].transaction was failed but amount was debited but not credited or refund . customer service as not responding

Mobikwik Complaints & Reviews

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Mobikwik reviews & complaints page 52

Fraud transaction

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Transaction failed but amount deducted and not received back yet

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I'm complaining about one upi transaction which is mistakenly placed.

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Money is in pending

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Refund initiated but not deducted from bill amount.

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Refund initiated but hasn't deducted from bill amount.

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Convenience Fees for Credit Card to Bank Account

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Credit card to wallet transfer funds , not showing in my wallet but money debited from credit card.

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Fraud transaction from my zip pay wallet

Wallet To Bank Transfer Shows Pending

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Refund of 25000 has been stuck but Customer service non responding and poor payment gateway.

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Wallet to bank transfer is in pending state since hours

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Refund not updated my wallet

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Mobikwik still haven't processed my refund

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Amount debited from my debit card but amount has not been transferred to my bank account

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[email protected] disabled my id opan

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Disabled opan kardo

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Money deducted but order not placed

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Closure account

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Mobikwik service

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