Mobikwik Complaints & Reviews

Dear Sir

This month I use 1100 bill and that I paid same day. Now your wallet show 3700 pending.
That amount by mistake I paid 3350 rs (2800+550)kindly send back my money

Please do need ful

My Mobile Number [protected]
Email [protected]@gmail.com

Without prior notice, my account disable .now I can't pay my understanding . They start charging late fees.

I made payment from Sbi to Icici bank through mobikwik on May 6th however payment is still not credited...and there is no response from Mobikwik too. details attached

I was paid all dues since 1 year back but every time shown over due

Team,

I paid rent via credit card on mobikwik app, where money deducted from my credit card and got in pending status. Still the amount is under pending status. Request to process the transaction on urgent basis.

I had ordered a product on m2all and paid using mobikwik zip cash, and had cleared my due within the due date. So as I received a damaged product m2all had processed refund later and I received an email saying that amount credited but I cannot see the money either on wallet or my account. This is the mobikwik order I'd of refund[protected] I cannot see the money in wallet or zip cash. I have tried payind electricity bill to check whether it reflects on zip cash but still I can't find the money. I am requesting you to please take a look at it and take action accordingly because we are loosing trust on apps due to such issues.

So I made couple of transactions using Amex card (ZIP service) in mobikwik, 1st dated 19th april 2022 valued at Rs 6000 and the second one dated 8th May 2022 valued at Rs 13000. Money got deducted but it never reached the beneficiary account. its been a month since the first transaction but refund is yet to be received. Customer support keeps telling me to have patience without any resolution. I'd like to get my refund as soon as possible.

Below are the transaction IDs

Transaction 1 :[protected]
Transaction 2 :[protected]

Hi Team,

This is regarding the wallet transfer of amount Rs 15557.55 to my Bank account on 24th April 2022. But the same is deducted from my Mobiwik Wallet but not credited to my Bank account and the same is showing in Pending status in my Mobiwik transaction history, the Invoice is also not available for the same. I have tried to raise this request on the Help section and as per the automatic reply it was mentioned that the Refund will be credited back to my wallet within 5-7 working days. And now it is more then 25 days but still it is not credited back to my account. And whenever I tried to communicate on the Help section again for the same query it shows a message that your previous request is in the review process. I have also tried to call on the customer care center between 09 AM to 08 PM but no one picks the call and a recording is played that our customer care executive is busy in taking huge call volume. It will take more time than usual, but no response is from customer care number. And I have also tried to email to the nodel officer but every time they say that we are in rigorous follow up with the concerned team to get your concern resolved at the earliest. Kindly help to resolve the issue on priority and let me know when I will get my money back in my wallet.
The ticket no is 24831967.

They Didn't Gave My Cashback Money Till Now...After Complaint Someone Called Me I Don't Think It Was Official

He Said That He Is From Mobikwik...He Asked Me OTP...When I Asked Him Why I Should Give You OTP Here Mentioned That Shouldn't Share Otp With Any One

Then He Started Talking With Arrogant Voice...And Thn I Checked My Phone
There Is A Message That Someone Trying To Login Your Account
I Click There To Change The Security Pin
Mobikwik Link Showed Me Server Error For More than 5times

Thn I Checked Google About Customer Care Number Of Mobikwik
There Is Shown Two Number

I Called In 1st One
He Said Me To Active Paylater Option
I Said That Why I Should Take Loan In Louder Voice Then He Cut The Phone

There Is Nothing Mentioned In Cashback Offer That To Avail Paylater

Then I Called The Second Number
It Was Official
Computer Sound
All Like Other Companies

Then After Clicking The Digit
Computer Said To Wait
Almost 10min no one picked up the call
Then i cut the phone

Again tried to call
Bt result is same
No one picked up

It Is The 9th Day after recharge
Still i have not received my cashback

On 26th april 2 fraud trasaction are done from my wallet account and then i mailed to [protected]@mobikwik.com for complaint after mobikwik disabled my account due to account disabled i unable to pay my bill. And penalty imposed on me how can i pay this bill without any link of account activation
So, i mailed 2 to 3 times also called to customers care for enable my account but no any response from mobikwik

Due to this impacts on my cibil score who can take this reasoniblity.

Im irritating about mobikwik service
My Worst experience for using mobikwik.

Mo no [protected]

After logging in to this portal I have been only contacted by the frauds

It showing invalid cell number and mail doesn't exist, what to do

Amount debited but order not placed on Myntra.

This is to bring to your knowledge that I, Dhanesh KA, Migrated from another bank to Mobikwik because of the best

I made transaction from SBI card to Icici bank credit card... mobikwik deducted money and showed it as successful..

Muje curiar office se baat kar rahe hai keh kar qs application download karva kar mere

I made transaction from SBI card to Icici bank credit card... mobikwik deducted money and showed it as successful...I confirmed with my ICICI Bank but even after 11 days it has not been credited...and there is no solution provided by mobikwik.

Krittika
[protected]

I pay rent through mobikwik american express card on 5 may 2022, at 7:13 pm money got debited from my card and not credited to the receiver accont it have been completed 12 days, and not credited in receiver account, and i raised a complaint/ ticket on the same day about the transaction issue which on 5 may 2022 at 7:31 pm, trasanction id : 24971960 but the issue not solved, and there is no respone from there side and they closed the ticket, and i again raised a ticket on 7 may 2022 at 12:20pm ticket id:24995213 and there no responce from there side, then i sended a screen short of my trancation details then also there no responce from there side, and again i raised a ticket third time on may 16 at 9:28am ticket id :25093850 on same issue but this time also there no responce from there side,
Kindly help me to solve this problem

My account has disabled past 45 days i will mail my documents and all details more than 50 times . i will get the automated replay .but still my account has been disabled.

My mobikwik account is blocked . i have added money in mobikwik wallet of Rs 5500/- money deducted from my bank but still shows pending in mobikwik wallet . while login mobikwik it shows user disabled, i contacted customer care and mailed them they told to mail your id copy and bank statement and i have mailed with all details but they didn't have no proper response still my mobikwik wallet shows while login user disabled, i can't login still now