Mobikwik Complaints & Reviews

My card has been blocked by zaakpay .pls solve asap.to make my holiday holi blessed. Help me zaakpay

I have paid electricity bill through mobikwik app and after getting their message of successfully

I have paid electricity bill through mobikwik app and after getting their message of

I have paid electricity bill through mobikwik app and after getting their message of successfully done.

On March 15 10:02 AM I made transaction using postpe card to add money of Rs.2000 to mobikwik wallet. Money deducted is postpe card but not added to mobikwik wallet. The transaction also not listed in mobikwik. When I reached to postepe support, they clarified that transaction is done from their side and coordinate with mobikwik for reversal of money. Mobikwik customer support is not responding to my issue. Mobikwik support, Please review the payment of Rs.2000 with Txn.Id[protected] and refund the money.

I have done transaction in IRCTC for Rs 2600.18 on 09/02/2022
The money got debited from wallet but reversed back to wallet by IRCTC on the same day
The Fraud starts now The money refunded on 09/02/2022 by IRCTC got credited to my wallet on 17/02/2022 and Mobikwik charged me for the full amount of 2600.18
Till today there is a credit of 2500 in the wallet and They are asking me to pay Rs3300 with late fee of Rs800
This is a great fraud by Mobikwik
Today as of now Company has to pay Rs 100 forcibly deducted from my wallet

Dear Sir/Mam.
I have transaction from your Mobikwik app,
so that money did not come to my account,
it has gone to the app ZAAKPAY RETAIL
there are two such amounts 1731 Rs, &172RS.
transfer them as soon as possible.
THANK YOU...🙏

I transfer money from wallet to bank account on 12 march 2022 but it still showing pending. How much time it take to complete tuis transaction.
Mob [protected]

I already Made Zip Emi Repayment rs9160
Against my Zip Emi Loan

10 days finished Mobikwik still Not Update any Payment in my Loan Account 😡
Mobikwik start Scams

Hey Bipin

I'v made Payment on Flipkart,
But at the end Money Debited from wallet but Order Not Placed,

Flipkart already cleared Their side that payment not Received, , 25 days finished still Not Received any Refund,
Customer support is useless, very poor😡

If You can't Run Mobikwik smoothly then Plz Stop playing with our Money❌

Here is my All Transaction Details

[protected] Forwarded message ---

I'v made Payment on Flipkart,
But at the end Money Debited from wallet but Order Not Placed,

Flipkart already cleared Their side that payment not Received, , 25 days finished still Not Received any Refund,
Customer support is useless, very poor😡

If You can't Run Mobikwik smoothly then Plz Stop playing with our Money❌

Here is my All Transaction Details

My cibil report has entry that I have personal loan with idfc and it is impacting my cibil score.I never enquired about the loan and neither used that amoumt.
When contacted Idfc first bank they told contact mobikwik and they are lending partners. I have installed mobikwik app and neither enquired about loan however they opned personal loan account in idfc first bank without my consent or documents submitted.

Either parties mobikwik and idfc are no where concerned about this while after loadging complaint.

With immediate effect both mobikwik and idfc first bank please close my personal loan account as it is impacting cobil score.

Details :

Details:
Name : Mahesh
Phone : [protected]
IDFC FIRST BANK LIMITED PERSONAL LOAN account :58928715
Individual
DATE :[protected]
ACTIVE*[protected]
5, 000
Oustanding :0

In my cibil report it was showing I have enquired about idfc personal loan and my cibil score got impacted.

Could you pleas close my zip and deactivate mobikwik with immediate effect.
Phone : [protected].

IDFC FIRST BANK LIMITED PERSONAL LOAN account :58928715
Individual
DATE :[protected]
ACTIVE*[protected]
5, 000
Oustanding :0

Dear Sir,
Amount debited from wallet but transaction failed from Amazon.
It's been 4days debited money but money not credit in my wallet.
Kindly request to please adjust the debited money it's very urgent.
Amazon Order id :[protected]

Mobikwik transaction id:[protected]
Date:- 08/03/2022
Time :- 7:48 AM
Registered Mail id- [protected]@outlook.com
Registered mobile no- [protected]

I used blue card of mobikwik to pay at amazon merchant, money deducted from the card but transaction declined to amazon. It was an order of rs. 545 on[protected] at 6:48pm. There's no option to talk to executives, on contact number they always say no executives available for today. There's no email address anywhere to send details about this and the file attachment pin icon is blur and not working on app,

I have taken the loan from Mobikwik and now due to financial issues I'm unable to pay the loan. I have requested to give me some time for repayment but they denied and harassing me and saying that they will contact my relatives for the recovery and spoil my reputation. Please help me.

My total outstanding was 18500 on 20th feb i paid 2000 rs which makes is 16500 still if you charge me with penalties which 750+750= 1500; 16500+1500= 1800 then how my outstanding amount is 20000 Rs can you explain because i m trying to contact mobikwik since 20th feb but it seems you dont have a customer service for the users...

Order id :[protected]
This was a swiggy order with a cashback of Rs 100 which wasn't received even after the specified 14 days.

I have cleared my bills for the month of November 2021 on December 11th 2021. Even after doing the payment I am receiving messages and calls mentioning that I haven’t done the payment and will have to pay a penalty along with the actual amount. Inspite of me sending through mail the details of my transaction with screenshots many times, they have not addressed the problem. Customer service never received the call so far. What am I supposed to do?

 MobiKwik partners Amex for ‘MobiKwik Blue American Express Card’ .
 Transaction related card.
 Refund has been initiated but is still not credited reflected in my mobikwik wallet.
Transaction details:
SENDER: MobiKwik partners Amex for ‘MobiKwik Blue American Express Card’ . Transaction related card.
[protected] Paid to AMAZON BD - Rs. 10900.0

RECEIVER: Amazon India
Message From Customer Service
Hello,
This is to confirm that refund for amount 10900.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

 Refund Reference # 20220304

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.
Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

I made a transaction of Rs 422 on 26th Feb on flipkart, order id:[protected] and another of Rs 424 on 4th March that also on flipkart, order id:[protected] through my mobikwik blue amex card(Number: [protected]). Both the transactions were failed and the orders were not placed on flipkart but the amounts were debited from my card. When I contacted flipkart, they said the sellers did not receive the amounts and they initiated a refund....