Claimed

Mobikwik Complaints & Reviews

1
Updated: Feb 21, 2026
Complaints 7162
Resolved
862
Unresolved
6300
Contacts

File a complaint to Mobikwik

Having problems with Mobikwik?

File a complaint and get it resolved by Mobikwik customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobikwik reviews & complaints page 58

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sktiwaryobr
from Jamshedpur, Jharkhand
Feb 24, 2022
Report
Copy

Money debited from my Mobikwik wallet but not transferred to beneficiary account. Transaction Id -
5d895f0c879da on[protected] . Kindly resolve this issue 🙏
It's urgent.
Thank you.
Mobikwik customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    I
    Ishaan Shaw
    Feb 24, 2022
    Report
    Copy

    I added money on coindcx through mobikwik my money got deducted and the amount didn't receive by coindcx and on mobikwik app there was no transactions showing after few hours there showed a transaction but i was unable to get the transaction id as i was not getting any invoice the only thing it say when i press on that transaction showed invoice not available for this transaction where did my money gone????
    Mobikwik customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Abhigyan0607
      from Gwalior, Madhya Pradesh
      Feb 24, 2022
      Report
      Copy

      The mobikwik debited ₹79 from my account for unauthorised police purchase without my consent and their coustomer care isn't responding to the matter. I wasn't aware of it, and the app debited the money form my Wallet without my permission
      Mobikwik customer support has been notified about the posted complaint.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        Dhananjoys
        from Guwahati, Assam
        Feb 23, 2022
        Report
        Copy

        Since 28th January 2022, Rs 1970 refunded by Myntra vanished from my Mobikwik wallet and till date NOBODY seems to have any clues about the same. Only 'Technical teams are following up" is the standard reply I get from their customer service representatives. Pls help and advice
        Mobikwik customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          sadhana sanghvi
          Feb 23, 2022
          Report
          Copy

          Unauthorised Policy purchase amount debited 79Rs while making payment online.
          Mobikwik customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Pratiti Mankodi
            Feb 22, 2022
            Report
            Copy

            I have made one transaction of 2600 Rs. through mobikwik on 29th October 2021 which was failed. But still I have not received my refund amount after several reminders. mails and complaints through their app.
            Date: 29th October 2021
            Refund amount : 2600
            Mechant : ticketsimply (Patel Travels, rajkot, gujarat)
            Mobikwik customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              nilofar sameer khan
              Feb 21, 2022
              Report
              Copy

              Address: sangli

              My name is nilofar sameer khan, on 20/02/2022 i am rechage my jio mobile no [protected] via your upi, and that time my jio trasanction is failed and amount rs 602.20 is deducted from my account and which is not refunded to me,
              after that i called you in your customer care services but they are not pick up my phone call and i am suffered and harashed, then i mailed you but you are not responding then i decide to file complaint against you, regarding my money,
              sir i requst you that pls refund my money as ealy as you possible, and i enclsoed the trasanction statement with this complaint,
              if you are not refund my amount then mobikwik upi is whole and sale liable for future expences and interest also given to me.
              then i again requsted to you give me back my money of rs 602.20
              Thanking you
              Mobikwik customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                I
                imran ali 9990922850
                Feb 21, 2022
                Report
                Copy

                Address: AAO/A-19, Staff Colony

                Because Fairassets Technologies is a partner firm of yours, and because of him, you made a mistake in my CIBIL report.Please correct.
                I called CIBIL as well, however they advised me to go through the fairasstes firm to fix the issue.

                Member Name - FAIRASSETS
                Date of Enquiry - 16/06/2021
                Enquiry Purpose - Credit Card
                Enquiry Amount - 30, 000

                CIBIL Score & Report
                Control Number : 4, 420, 573, 085
                Date : 17/02/2022

                Name - SK IMRAN ALI
                MOB - [protected]
                Mobikwik customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sachin Dwarakanath
                  Feb 21, 2022
                  Report
                  Copy

                  With reference to the above subject I booked train tickets thru IRCTC portal on 8th Feb at 20.14hrs and used Mobikwik payment gateway to do the payment,

                  The amount of Rs 7348.60 got deducted from my ICICI bank account and the tickets is not booked, The transaction id is [protected],

                  Kindly refund the amount at the earliest.

                  I have called your customer care and they have given me an email address that is only for document verification.

                  IRCTC should look into putting a grievance addressal mechanism for failed transactions.
                  Mobikwik customer support has been notified about the posted complaint.
                  Feb 21, 2022
                  Updated by Sachin Dwarakanath
                  Called IRCTC and they say Mobikwik has to refund as the payment is not reflecting in their account. Mobikwik says that they do not have any record of the transaction in their system. I have provided the transaction ID in my main complaint and all relevant details. If any other details are required I can provide the same. I am attaching the screenshot of the transaction for your reference.

                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    G
                    gollangi ramanamurty
                    Feb 19, 2022
                    Report
                    Copy

                    Address: Stc bsfchampus TYPE-1 23bagulr cross near air force station, Yelankha

                    My mobikiwk number is [protected]is blocked plz un block my account
                    Mobikwik customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      Vansh Bulani
                      Feb 19, 2022
                      Report
                      Copy

                      Address: new acc colony katni

                      Today is 19 Feb 2022, and I added 5000Rs to the wallet and didn't update. I have the statement also that I paid.
                      Mobikwik customer support has been notified about the posted complaint.
                      Please refund my money or add it to the wallet
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        somashekargbhel
                        from Bengaluru, Karnataka
                        Feb 19, 2022
                        Report
                        Copy

                        Hi,
                        I have not opted for zip services in mobile app. But in cibil statements it is showing that 2000rs is a loan from IDFC bank for the first from the past 1 year.
                        Now the issue is, without my concern, how it is showing a 2000 rs loan in the account.
                        I called the bank and they informed me to resolve this issue with mobikwik.

                        but mobiqwik customer care no. is not transferring call to their executives even after so many tries.
                        In this app only logout is there but no option to close all activities in this app.
                        what to do, please help me.
                        Mobikwik customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          G
                          gaurav_bhat
                          from Jaipur, Rajasthan
                          Feb 19, 2022
                          Report
                          Copy

                          Fraud transaction by Mobikwik

                          Address: 758, 1st floor Udyog Vihar Phase V Gurgaon, 122016 India
                          Website: www.mobikwik.com

                          'One Mobikwik Systems Pvt Ltd' is a fraud company. They defrauded Rs. 60, 000 from my parent's credit card account by tricking them into providing credit card details.
                          Please stay away from this company.

                          My parents called them to help with the wrong ICICI credit card transaction. MobiKwik customer care guy tricked them into installing one software in mobile through which he got all the credit card info, and soon after,...
                          Helpful
                          6 other people found this review helpful
                          6 found this helpful
                          2 Comments
                          Report
                          Copy
                          T
                          Tejas Khartude
                          Feb 18, 2022
                          Report
                          Copy

                          I wanted to add money to my crypto app so I clicked on add through MobiKwik and then the money got deducted (Rs.1000) but yet, it's not showing the amount.
                          Mobikwik customer support has been notified about the posted complaint.
                          Did you get refund? same happened with me
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            Pranshu Rajput
                            from Kanpur, Uttar Pradesh
                            Feb 17, 2022
                            Report
                            Copy

                            Address: Hulasi ka Purva Kanchausi Bazar kanpur dehat uttar Pradesh

                            On 20 December 2021 I made a transaction using my bank's A.T.M. card the transaction was failed but the Amount of transection which is 1020 is debited from my account kindly resolve this issue quick otherwise I will file a case in court against your company
                            Mobikwik customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              F
                              faizal kapadia
                              Feb 17, 2022
                              Report
                              Copy

                              Address: 5th Floor, Huda City Centre Metro Station, Sector 29, Gurugram, Haryana 122001 Email: https://www.mobikwik.com/help Phone: 011-61266390

                              15/12/2021 8:06am Rs 50145 from my debit card and Rs 230 mobikwik wallet total Rs 50376 deposit to wazirx but payment was failed date 16/12/2021 Rs230 refund to mobikwik wallet but Rs 50145 not refund to my bank account i rises complain on mobikwik help section and call
                              to
                              customer care but not answering not give me any updates 2 mouth finished but not answering such cheaters compny i have seen in my whole life my registration mail id [protected]@gmail.com
                              Mobikwik customer support has been notified about the posted complaint.
                              Feb 17, 2022
                              Updated by faizal kapadia
                              debit card payment

                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                genesis graphics
                                Feb 17, 2022
                                Report
                                Copy

                                I have placed an order from myntra using mobikwik zip balance, the order was cancelled by myntra and money was returned to mobikwik zip balance, I raised an complaint against in complete order and that's it, they blocked me from the app and asking to pay for unused zip balance, I have tried reaching them but none of my efforts helped me contacting them.
                                Mobikwik customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  amitjain1979
                                  Feb 16, 2022
                                  Report
                                  Copy

                                  I have returned my order from flipkart and flipkart refunded the money to my original payment merchant (Mobikwik). But, the amount of ₹864 is still not reflecting in my account. I called up flipkart and they said they have refunded the amount and share me the transaction reference number but amount not credited.

                                  Please help...
                                  Mobikwik customer support has been notified about the posted complaint.
                                  Helpful
                                  3 other people found this review helpful
                                  3 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    F
                                    Fire Blazzer
                                    Feb 16, 2022
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I am late on paying mobikwik zip, but i said i would pay all the charges incurring for the extra period, but all i need is little bit of time like till the end of this month. They are blackmailing like we are sending person with notices to your home and they will deal with like that and i have all the call recordings and messages.
                                    Mar 13, 2022
                                    Complaint marked as Resolved 
                                    I paid and cleared my bill dues paid extra 2100 rupees for 3000 and for their harrasment and torture
                                    Mobikwik customer support has been notified about the posted complaint.
                                    Helpful
                                    2 other people found this review helpful
                                    2 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Arvind Dada Bhandare
                                      Feb 16, 2022
                                      Report
                                      Copy

                                      Address: Vadhu

                                      I am Arvind bhandare my account used and pay mobile recharge plz helped refund my money
                                      Mobikwik customer support has been notified about the posted complaint.
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit