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Mobikwik Complaints & Reviews

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Updated: Feb 21, 2026
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Mobikwik reviews & complaints page 72

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S
ShashikantAarya
Dec 31, 2021
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My mobikwik account was hacked by fraud on 28Dec 2021 by fraud
He called me and claimed that he is from mobikwik and asked for to otp to close my past issues with mobikwik
I shared the otp and get hacked by them(fraud)
Plz help me to recover my account to me and delete my account from frauds phone/system
I lost my money around INR 11500
They cloned my mobikwik account
And they can be still using my mobikwik account
I am deeply concerned for future fraud transactions
Plz reverify my mobikwik account
And enable my account on my phone which is now disabled
Plz help me recover my money and my mobikwik wallet account
Plz help
Mobikwik customer support has been notified about the posted complaint.
Dec 31, 2021
Updated by ShashikantAarya
My Name-Ganga Kumar
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    S
    Sāḡǟṝ Kodgirwar
    Dec 30, 2021
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    Address: gurgaon

    Name:-Jyoti Anil Sadan
    SBI AC:-[protected]
    Card No:-[protected]
    Date of Fraud:-27/11/2021
    1, 06, 173 has been debited from my Account on 27/11/2021 but i haven't purchased/buy anything through mobikwik and money has been debited by one mobiwik system pvt gurgaon. Please kindly check and investigate how and whom did the fraud transaction from my account and reqesting you to return my money to my account as soon as possible.
    Mobikwik customer support has been notified about the posted complaint.
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      S
      SHADAAN Akhter
      Dec 30, 2021
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      I have done a money transfer through my wallet to my bank account and it has been a day and the money has neither reached the bank or came back in my mobikwik wallet it is showing pending. I can't complain though your helpline number because it always shows that they all are busy.. now where is it it was an important payment i have to do with it.. please take some action
      Mobikwik customer support has been notified about the posted complaint.
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        S
        sumit143143
        from Ahmedabad, Gujarat
        Dec 29, 2021
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        I transfer money from my bank account to mobikwik .
        I was adding fund in WAZIX APP.
        But it's not showing in history and also not showing up in mobikwik accounts.

        [protected]@okaxis is my upi I'd .

        I transfer money but not showing in history.

        I attached the photo of transection ID for your reference.
        Mobikwik customer support has been notified about the posted complaint.
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          R
          Rahul Wadichar
          Dec 29, 2021
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          Resolved

          I make trasaction on 17dec 2021 On coindcx Money debited From my account Bt the Trasaction Rejected from coindcx. I contact to merchant they said Trasactiom decline from Mobikwik and money will Refunded 7-10 days. Bt Till Money not Refunded Mobikwik also Not Showing invoice of Trasaction i contact both Bt No One is serious about my money
          Dec 29, 2021
          Complaint marked as Resolved 
          No Email no call From Mobikwik. I make complaint in App Bt that's not helpful. They Are saying they Are Working Bt not A Single action has been taken By them. They Are just Giving Time.
          Mobikwik customer support has been notified about the posted complaint.
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            N
            Nisha28793
            Dec 29, 2021
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            Dear sir/madam,
            This is Nishanth on 27th I made payment to my wazirx account through mobikwik payment gateway still now its not credited and not reversed to my account kindly refund it to my account.

            Name : Nishanth kumar
            Mobile number : [protected]
            Amount : Rs.2291.86
            Ref number :[protected]
            Your VPA : [protected]@icici
            Debited date : 27/12/2021
            Mobikwik customer support has been notified about the posted complaint.
            Dec 31, 2021
            Updated by Nisha28793
            No one responded as of now refund not came going to complaint in ombudsman
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              P
              Protim1234
              from Kulpi, West Bengal
              Dec 29, 2021
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              My account is disabled to unblock my account. My account is linked to [protected] this number. Please solve the problem.
              Mobikwik customer support has been notified about the posted complaint.
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                J
                Javeed7726
                Dec 28, 2021
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                Address: Qayyum plot mafco road Nanded

                Mohammed Haroon Case no CS/03219
                NET. Mjpjay Code mir22
                My Fanans problem low
                Doctor is plan Lu-177 Dotatate PRRT is
                Not Expect mjpjay sceem in Tata Memorial Hospital in mumbai
                Request is Me Help

                Thanks 👍
                Mobikwik customer support has been notified about the posted complaint.
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                  C
                  chintamanicv7
                  from Mumbai, Maharashtra
                  Dec 28, 2021
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                  Website: www.mobikwik.com/contact

                  Hi Team,

                  Om 3rd Dec 2021, Fraud happen in my mobikwik account - ending with 0236, i got 16 times redeem code of Google Playstore Rs:- 1500 each + one code for Rs:- 120.

                  I raised my complaint but no positive response from customer care

                  I want my money REFUND IMMEDIATELY.

                  Thanks
                  Chintamani
                  Mobikwik customer support has been notified about the posted complaint.
                  Dec 28, 2021
                  Updated by chintamanicv7
                  My account HACK security breach happened on 3rd Dec 2021, raised complaint but no response from customer care people.

                  Requesting you please do needful on this request raised please...
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                    D
                    Dec 28, 2021
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                    I have added funds through mobikwik upi amount credited to mobikwik succesfully but not reached to merchant site then where did my money went, it has been more than 1 month still i did not got my refund money.help me
                    Mobikwik customer support has been notified about the posted complaint.
                    Dec 28, 2021
                    Updated by [email protected]
                    Check this transaction details

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                      B
                      bigchief
                      from Chittoor, Andhra Pradesh
                      Dec 28, 2021
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                      Address: 5th floor HUDA CITY CENTRE SECTOR 29 GURUGRAM HARYANA
                      Website: mobikwik

                      I have purchased LG WASHING MACHINE FOR RS27490/- FROM RELIANCE DIGITAL STORE ON 10/12/2021 THRU MOBIKWIK WALLET ORDER NO WMBK[protected] .As per their offer which is now current I should have got back Rs400/- as cash back .The same has not been recd . I have raised a complaint no 22545953 in their website & there is no favourable response . My efforts to get issue resolved thru customer care no[protected] has not fructified as they are not able to connect me to the concerned person as the CALL VOLUMES ARE VERY HIGH.
                      Mobikwik customer support has been notified about the posted complaint.
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                        A
                        Asluhere
                        Dec 28, 2021
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                        I made a transaction of 1000 rupees to a merchant, during transaction firstly money got deducted from mobiwik wallet and then it showed something went wrong and the merchant didn’t received my money
                        In MobiKwik transaction history it shows no invoice for this transaction
                        Now i want my money back and why MobiKwik shows no invoice for this transaction
                        Mobikwik customer support has been notified about the posted complaint.
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                          B
                          bibhuti bhusan nayak
                          Dec 28, 2021
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                          Address: Mumbai,India

                          I have transferred money to bill of medicine using mobikwik on dt.1.12.2021, but the transaction is failed.but in the app it is showing success, but not able to generate invoice.After several contact to customer care no, they always experience large volume everyday and every movement.After contact through Facebook messanger, they asked for account statement, i have submitted the same several time, But after 28 days the money is not credit.Transaction Id: 22cf1e23ec672/ dt.01.12.2021 amount Rs.2428.46
                          Mobikwik customer support has been notified about the posted complaint.
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                            Tejasvi2000
                            from Gwalior, Madhya Pradesh
                            Dec 27, 2021
                            Resolved
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                            Resolved

                            I made a payment to L51202_Myntra Designs Pvt Ltd (order ID-[protected]), the payment was not received but the amount was deducted from my bank account. I made a complaint to MobiKwik and they generated a ticket ID 22586681, Its been more than a week now, I have made so many calls to mobikwik they are taking any calls and they are not even replying in the help and support section in their app.
                            I am so tired making calls every hour to mobikwik and waiting for their reply. Mobikwik doesnt understand that people have other important stuff to do instead of just calling to their customer care no. I am highly disappointed with their service.
                            Jan 8, 2022
                            Complaint marked as Resolved 
                            The amount is refunded
                            Mobikwik customer support has been notified about the posted complaint.
                            Dec 27, 2021
                            Updated by Tejasvi2000
                            The customer care not attending calls.
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                              S
                              ShashikantAarya
                              Dec 27, 2021
                              Resolved
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                              Resolved

                              My transaction from mobikwik wallet to coindcx (Neblio technologies Pvt LTD) has failed but money deducted from my mobikwik wallet
                              I want my money back
                              Money should be refunded to my mobikwik wallet
                              Plz resolve my issue
                              Help me
                              Name-Ganga Kumar
                              Mobile No.-[protected]
                              Transaction Amount:9107.21
                              Transaction date:24 Dec 2021
                              Dec 30, 2021
                              Complaint marked as Resolved 
                              Resolved but scam happen to me My privacy has been leaked somehow
                              Mobikwik customer support has been notified about the posted complaint.
                              Dec 27, 2021
                              Updated by ShashikantAarya
                              Here are the details of transaction
                              2 Screenshots

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                                J
                                Jabbark0143
                                Dec 27, 2021
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                                Iam complain against mobikwik zip account. Iam already closed my mobikwik zip account, complain my closed all loan amount in my account and I don't know why mobikwik borrow loan amount in my account, mobikwik team fraud us and my cibil score is down. 45 days complete but mobikwik team not solve my problem.
                                My english is not good but I hope mobikwik team is understand my writing.
                                My email id [protected]@gmail.com
                                My registration number is [protected]
                                Mobikwik customer support has been notified about the posted complaint.
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                                  Jabbark0143
                                  Dec 27, 2021
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                                  Hello, iam complain against mobikwik zip account. Iam already closed my mobikwik zip account, complain my closed all loan amount in my account and I don't know why mobikwik borrow loan amount in my account, mobikwik team fraud us and my cibil score is down. 45 days complete but mobikwik team not solve my problem.
                                  My english is not good but I hope mobikwik team is understand my writing.
                                  My email id [protected]@gmail.com
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    D
                                    divyesh16
                                    from Bhavnagar, Gujarat
                                    Dec 27, 2021
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                                    Respected sir,

                                    I had made a payment of Rs. 1127.50/- on 1/12/21 using Mobikwik Blue American Card but the transaction failed and the amount was deducted.
                                    This transaction was shown successful so I contacted to the merchant but they had already informed me that transaction is failed.

                                    So I rise a complaint on 2/12/21 using Ticket ID 22283137 and they inform me that refund is credited in 7-10 working days but i didn't get refund of Rs. 1127.50/-.

                                    So i send a mail to "[protected]@mobikwik.com" on 9/12/21 regarding this issue and had already provide merchant email replay PDF copy for there reference. I got replay email on 10/12/21 from "[protected]@mobikwik.com" and they inform me that they will be sorted at the earliest. but i didn't get refund for my order ID[protected] of Rs. 1127.50/-. till date.

                                    I had number of time complain for my order ID[protected] but refund of Rs. 1127.50/ is not credited in my account till date.
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      S
                                      Sanjy Naidu
                                      Dec 26, 2021
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                                      Refund has been issued by the merchant and it's been 12 days no response from service side and customer support side.
                                      Mobikwik customer support has been notified about the posted complaint.
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                                        krishnakrpa
                                        from Pune, Maharashtra
                                        Dec 25, 2021
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                                        Dear team,

                                        Date if transaction 24.12.2021
                                        During transaction to CoinDX through mobikwik, my amount
                                        Rs. 1011.80 got deducted 2 times from Bank
                                        Total amount deducted 2023.60 Rs
                                        tr.id of bank[protected] and[protected]
                                        this amount has not been credited to CoinDx

                                        Please refund the same amount to my bank

                                        regards
                                        Krishna Kumar Pandey
                                        [protected]
                                        Mobikwik customer support has been notified about the posted complaint.
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