Submit a Complaint
Claimed

Mobikwik Complaints & Reviews

www.mobikwik.com
1
Updated: Dec 1, 2025
Complaints 7161
Resolved
862
Unresolved
6299
So far, so good. Mobikwik is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Mobikwik will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Mobikwik

Having problems with Mobikwik?

File a complaint and get it resolved by Mobikwik customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
Mobikwik

Mobikwik reviews & complaints page 72

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shivank23
from Ghaziabad, Uttar Pradesh
Dec 5, 2021
Report
Copy

Hello sir

I have done a transfer of RS 10000 to my coinswitch kuber account using mobiKwik (wallet to bank transfer) on 4th Dec 2021. But the amount is not reflected to my account. I tried to call then from 4th dec to tilldate many time but it is not getting connected. I have even registered a complaint in their help section, But still my problem is not resolved yet.

My issue details

I have transferred an amount of 10000 from my mobiKwik wallet to the coinswich account using wallet to bank transfer mechanism. Since the amount is not credited to my coin switch account, I have tried to contact mobiKwick and coinswitch. But getting connected with mobiKwik is very hard (mobiKwik contact no:[protected]. I contacted coinswtich customer service. Their reply is given below.
Mobikwik customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    billavamsi
    Dec 5, 2021
    Report
    Copy

    Sad to say, this Indian company has no value for customers' money. I have made a transaction of 9000 through mobikwik, but the amount got deducted from my account and not got addwd to my walllet or the merchant wallet. Mobikwik has also not generated invoice for that transaction. Isnt this a fraud. Kindly look onto the issue.
    Mobikwik customer support has been notified about the posted complaint.
    View replies
    I have paid my amount of 3086 but merchant has not recieved yet and amount has been deducted.Kindly update the status on p0 priority
    Reply
    Helpful
    5 other people found this review helpful
    5 found this helpful
    1 Comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Prithviraj Dinesh chowhan
      Dec 5, 2021
      Report
      Copy

      Website: Mobiwik

      I paid 3801 rupees to buy car insurance through mobiwik app on 23rd November, amount was deducted from my account but its showing pending till now. There is no proper platform or customer care to solve this.
      Mobikwik customer support has been notified about the posted complaint.
      View replies
      Mobiwik is such a pathetic app which couldn't solve a simple problem in 10 days. A payment was done but still showing pending. There is no proper customer care to speak directly
      Reply
      I have posted a complaint regarding pending transaction through mobiwik, its not solved but a few persons will call u as posing customer care n they will tell u to install app TeamViewer thru which they will take control of your phone n will steal your money. So plz dont fall to such persons.
      Reply
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Rrandeep
        from Ranchi, Jharkhand
        Dec 4, 2021
        Report
        Copy

        My money has been deducted from account(Rs.10000) but it has not been recieved by the merchant who is coindcx. It's been more than 7 hours and still no confirmation. Moquik claims successfull transfer but coindcx claimes deposit stuck because money not revieved from mobiquik.
        I need the Saud amount so please kindly see to my complaint
        Mobikwik customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          8
          82Rakesh
          from Ghaziabad, Uttar Pradesh
          Dec 3, 2021
          Report
          Copy

          Yesterday on 02.12.2021 I make a payment of appx 18000 from credit card to bank for rent payment, but still it is pending. I don't understand why it is delaying. This is my second issue in last 3 days.
          Mobikwik customer support has been notified about the posted complaint.
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            ajnas muhammed
            Dec 3, 2021
            Report
            Copy

            Transferred money is missing

            Address: 5th Floor, Huda City Centre Metro Station, Sector 29, Gurugram, Haryana – 122001

            Hello sir

            I have done a transfer of RS 9991.54 to my coinswitch kuber account using mobiKwik (wallet to bank transfer) on 26th Nov 2021. But the amount is not reflected to my account. I tried to call then from 26th nov to tilldate many time but it is not getting connected. I have even registered a complaint in their help section, But still my problem is not resolved yet.

            My issue details

            I have...
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy
            8
            82Rakesh
            from Ghaziabad, Uttar Pradesh
            Dec 2, 2021
            Resolved
            Report
            Copy
            Resolved

            I am suffering due to their server down. My payment stuck and no fruitful solution is provided by them. Their customer care team is very poor. Will they pay me penalty charges for their fault?
            Dec 2, 2021
            Complaint marked as Resolved 
            Complaint solved. Thanks
            Mobikwik customer support has been notified about the posted complaint.
            Helpful
            2 other people found this review helpful
            2 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Mega Vamsi
              Dec 1, 2021
              Report
              Copy

              I purchased online games credits for 800 and the money was deducted from my account but I didn't receive my credits yet it's says the payment is still pending kindly look into it and clear this situation
              Mobikwik customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                pellakuru sudarsan
                Dec 1, 2021
                Report
                Copy

                Initially I have recharged for 11 rupees from their Zip pay later balance, later I got to know I have to pay 11+99 compulsory otherwise my civilscore will be reduced they said. Why didn't they ask for 99 activation fee before I recharged?. However I have paid what they asked for intime but still it's showing bill is due pay now. I don't how these type of Apps are permitted to market of innocent people.

                The reason I installed this app is to reedem voucher I got for cooldrink but when I tried to reedem vouched it says invalid.

                SUCH A WORST APPLICATION CANT BE IN THE MARKET. PLEASE TAKE NECESSARY ACTIONS.
                Mobikwik customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  H
                  Harishvish18
                  Dec 1, 2021
                  Report
                  Copy

                  4000 rupees transaction on 23rd nov 2021 and without my notice. Now zip credit payment is due on my name. This transaction not even mentioned transaction history.
                  I had raised complaints but it is progress and all the time receive same response as auto generated reply.
                  Please help me in this.
                  Mobikwik account mobile number: [protected]
                  Fraud Transaction Date : 23 Nov 2021
                  Amount deducted: 4000
                  Mobikwik customer support has been notified about the posted complaint.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    B
                    Beantsinghias
                    Nov 29, 2021
                    Report
                    Copy

                    Money has been debited from my Mobikwik zip pay later, but that money has not been reflected in the myntra, and the myntra shows your transaction has been rejected. I need my refund as I paid through Mobikwik Zip Pay Later.
                    order id is [protected]
                    Mobikwik customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Ayush@2002
                      from Jaipur, Rajasthan
                      Nov 29, 2021
                      Report
                      Copy

                      Fake transaction

                      Fake transaction of 4000 without permission and amount will be deducted...
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy
                      H
                      himanshi Verma
                      Nov 29, 2021
                      Report
                      Copy

                      Address: katra sunaran

                      This application is being used to fraudulent people and transfers their money to other accounts
                      Mobikwik customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Susanta Dalbehera
                        Nov 29, 2021
                        Report
                        Copy

                        Address: Amdavadi gujurati restaurant,23a. northboag road

                        This is susanta Dalbehera infom u i was order in flight but I pay through mobiqk 748 in 7th November but flipkart has not received any amount, please refund my amount as soon as possible
                        Mobikwik customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          sai2603
                          Nov 29, 2021
                          Report
                          Copy

                          Address: india

                          I did my payment to coindcx using mobikwik wallet of 50000 rupees on 29oct it showed rejected but it is still not refunded back it's been around month.
                          Mobikwik customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Ajay1304
                            from Powai, Maharashtra
                            Nov 28, 2021
                            Report
                            Copy

                            Address: shapur

                            I had purchased a mobile through mobikwik on 1st nov I used zip limit from mobikwik of Rs 25000/- but it's failed and I got a notification that amount has paid on 4th Nov on same day I made a return payment to mobikwik of zip of Rs 25000/- amount debited from my account they are calling continuously to repay it I said them I paid they saying not paid pls file a case against mobikwik to making frauds to public, pls check 4th Nov in my statement
                            Mobikwik customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Mohit123qw
                              Nov 27, 2021
                              Report
                              Copy

                              Amount 50000 deducted from bank but not added to MobiKwik wallet
                              Mobikwik customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Pavan bh
                                Nov 27, 2021
                                Report
                                Copy

                                He is say if you don't pay zip balance I send bouncers to your home
                                Mobikwik customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  Narendra1425
                                  Nov 27, 2021
                                  Report
                                  Copy

                                  I have a loan in mobikwik and i was making payment regularly before I lost job from corona now I have don't have money to pay but I am saying that i pay next month but they are harrassing me from the number [protected] please take a action against this,
                                  Mobikwik customer support has been notified about the posted complaint.
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    venu gopal lal
                                    Nov 26, 2021
                                    Report
                                    Copy

                                    I made a wallet transfer of 7, 623 Inr, the amount is debited from my wallet but yet to be credited to my bank account. It still shows as pending. I request you to take the needful action. I am not able to contact the customer care and neither there are any replies from the customer support.
                                    Mobikwik customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit

                                      Related businesses

                                      NICT Technologies
                                      1
                                      (122)
                                      ICICI Bank
                                      3.3
                                      (23771)
                                      Punjab National Bank [PNB]
                                      1.1
                                      (4896)