Mobikwik Complaints & Reviews

On 25th nov, 2021, I transferred 4500 from my j&k bank account to my mobikwik wallet. But my mobikwik wallet balance is not updated. Please refund my money

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I was ordering on Myntra.com and successfully paid via Mobikwik wallet, money was debited, but the order was never confirmed. I emailed Mobikwik support but they are not responding since 2 days.

Kindly revert the transaction and refund my money.

I only have the following document of the transaction.
order ID:[protected]
time of order: 22:58, Wednesday, 22 Nov 2021

incl: ss of invoice

Nov 28, 2021

Complaint marked as Resolved

refund received

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Address: No.1B, Flat No.1, PILLAIYAR KOIL STREET, MADHANAPURI NAGAR, KOLAPAKKAM, VANDALUR

On 25/11/2021 around 12:58 PM, I have trying depositing the amount Rs.51, 000/- ( Rupees fifty one thousand) only from my Saving bank account to Mobikwik Wallet, but amount only deducted from my ICICI Saving account, amount not deposited to Mobikwik wallet.

Request reconcile your statement and refund me the said account at the earliest please.

I have attached connected documents for your ready reference please.

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My name is Pradeep Kumar Sharma recently i downloaded mobikwik app and
registered as new and when i doing KYC i got error message that
"This aadhar Number is linked to another mobikwik account please
enter new one" and i called Mobikwik customer care 2 times.On 1st
time on 23/11/2021 one customercare executive told that he registered complaint i
have upload orginal adhaar id on mobwik complaint section so i uploaded my orginal
adhaar id. But on other day 26/11/2021 i got reply for that they cant do anything on
this and i called customer care on 2nd time on 26/11/2021 customer executive saying
that in mobikwik side they cant do anything. On mobikwik there is pay later option so
I very afraid of that if someone missued that account that linked my adhaar.so please
take action and unlink my adhaar from that unkown account.

Mobikwik customer support has been notified about the posted complaint.

Nov 26, 2021

Updated by pradeepsharma640 so please
take action and unlink my adhaar from that unkown account.

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My name is Pradeep Kumar Sharma recently i downloaded mobikwik app and registered as new and when i doing KYC
i got error message that "This aadhar Number is linked to another mobikwik account please enter new one" and
i called Mobikwik customer care 2 times.On 1st time on 23/11/2021 one customercare executive told that he registered complaint
i have upload orginal adhaar id on mobwik complaint section so i uploaded...

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Address: Varanasi up

Dear. Sir,
I, Transfer money from my credit card eding with 2004 to my sbi bank account, but amount not created to my account and debited my credit card..

Transaction amount 7770.54

Mobikwik customer support has been notified about the posted complaint.

Nov 25, 2021

Updated by RAKESH GUPTA 8726 Mo no [protected]

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Address: ST2-131, Busstand colony godavarikhani

Please unblock my account so that I can invest in crypto urgent And my money is not added to the wallet but it was debited from my account on 23rd 0ct 2021
You can see that in the following bank statement given below
23 Nov
2021
TO TRANSFERUPI/
DR/[protected]/MOBIK
WIK/ICIC/mobikwikad/NATRANSFER
TO
[protected]
5, 500.00
Email:[protected]@gmail.com
Phone:[protected]

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Address: ST2-131, Busstand colony,godavarikhani

Please unblock my account so that I can invest in crypto urgentAnd my money is not added to the wallet but it was debited from my account on 23rd 0ct 2021
You can see that in the following bank statement given below
23 Nov
2021
TO TRANSFERUPI/
DR/[protected]/MOBIK
WIK/ICIC/mobikwikad/NATRANSFER
TO
[protected]
5, 500.00
Email:[protected]@gmail.com
Phone:[protected]

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I paid Rs.5000 via my bank account to Mobikwik on 24th Nov 2021, around 11 pm, the payment to Mobikwik was successful to Mobikwik but the amount is not deposited to coin dcx app.

Reference number :[protected]

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Money dedected from my bank account but not received at merchant account and I hav attached a screenshot of the transaction as well I have transferred 4000, 2000 on 16th November and 2000 on 23. November and both of these has same issue that I have explained above

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Dear sir/mam

I am one o[censored]r user mobikwik I settle my bill amount and penalty everything I should paid off at zip pay later app yesterday 3:15 pm onwards till now my account is not reactiveated, I chat on app also 24 hours after its activitate they said but till now can't reactivate in this mail I attached screenshot, am expecting from your kind response pls kindly solved it my issues.reactivated my zip pay app again.TILL NOW MOBIKWIK CAN'T REACTIVATED I TRUST & HOPE U
Truthfully.

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Address: Gurgaon

From my SBI account total debited 16000 rs on 3th of June 2021 Debited 3000. 7th of june 2021 Debited 4000 rs. 8th of june 2021 Debited 2000rs. 12th of june Debited 2000rs. 16th of june Debited 2000rs. 19th of june Debited 2000rs. 21th of june 1000rs. Transaction id- 1 by debit card - OTHPG 600600 Mobikwik Gurgaon. 2- by debit card - OTHPG 227488 Mobikwik Gurgaon. 3- by debit card - OTHPG 687462 Mobikwik Gurgaon. 3-by debit card - OTHPG 248914 Mobikwik Gurgaon. 4-by debit card - OTHPG 747104 Mobikwik Gurgaon. 5-by debit card - OTHPG 668836 Mobikwik Gurgaon. 6- by debit card - OTHPG 373168 Mobikwik Gurgaon. Please try to Refund it was fraud reported on my account.

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When I have added money through mobikwik to COINDCX money has been successfully debited but not reflected till now in COINDCX, it shown pending in COINDCX, Worst service ever, you can see my screenshot.

Kindly resolve my issue,

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D

dinesh sharma.

Nov 25, 2021

Money debited in bank account and from mobikwik wallet, but not shown in coin dcx since 4 hours.

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I am already discussed this issue to in cred private ltd. they told me we are a only lender partner of mobikwik they told me ask this reason to mobikwik why overdue shown in my cibil report when i have already paid my emi amount on time in every month. aand i have applied for only one loan from mobikwik which emi is timely auto debit from my bank account in every month but they show one other account in my cibil which is overdue in sept month but i haven't applied for this loan and loan amount not credited my bank account or wallet.

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I tried to transfer amount Rs.304 to my bank account from my wallet I tried to even complaint but it shows me only one ticket in 12h

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Money Deducted but not received in Mobikwik wallet.
mohd muntalif
from BIJNOR, Uttar Pradesh
Nov 24, 2021
I added Money Rs 200 from my bank account to Mobikwik Wallet on 12/11/2021 by the Time ( 10:50 AM). The money was deducted from my account but not received by Mobikwik wallet.

Please send back my refund of one transaction as soon as Possible.
Name- Mohd Muntalif
Phone Number- [protected]

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Address: India

I’m deeraj Kumar v salian, I have opened mobikwik application and deposited 48000 rupee to wallet for the transaction.. after sometime All the money has been deducted without knowing me..

Could you please look into it and lodge a complaint ..

I have enclosed all the details where it was deducted ..

Regards,
Deeraj

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I've placed an order on Myntra and paid it through Mobikwik via UPI. Amount got deducted from both MOBIKWIK wallet and Bank, but order is not placed on myntra.
I've tried multiple times to contact MOBIKWIK, but they don't respond

Myntra says they haven't received the amount

I need a refund of my amount.

The order ID in Mobikwik is : [protected]

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Address: ST-131, Busstand,godavarikhani

Website: www.mobikwik.com

Please Enable my account and add my money to the wallet that is deducted from my account

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Website: e-pay.mobikwik.com/payment

Money is deducted during taking flight ticket while showning transation failed. How long does it take to refund my money.

Mobikwik Complaints & Reviews

File a complaint to Mobikwik

Mobikwik reviews & complaints page 73

Money balance not updated

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Successful payment but order not placed

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Non crediting of amount Rs.51000/- to Mobikwik wallet

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Mobikwik My Aadhaar linked to another Account

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My Aadhaar linked to another Account

From my credit card Amount deducted but not created

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Request To Unblock Mobikwik Wallet and add the money to wallet that is debited from my bank account immediately

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Request To Unblock Mobikwik Wallet and add the money to wallet that is debited from my bank account

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Amount paid to Mobikwik but not deposited to coin dcx app

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Money deducted from my account but not received at merchant account

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Reactivate mobikwik zip pay

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Debited 16000 from my SBI account

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From Money Debited but not reflected in COINDCX

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Multiple loan account shown in my cibil and overdue

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I tried to transfer amount from wallet to bank account

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Money Deducted from account but not received in Mobikwik wallet.

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Fraudulent in application

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Amount deducted from Mobikwik and Bank but order not placed on myntra

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Enable my account and add my money to the wallet that is deducted

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Transaction failed but money is already deducted

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