Submit a Complaint
Claimed

Mobikwik Complaints & Reviews

www.mobikwik.com
1
Updated: Aug 30, 2026
Complaints 7163
Resolved
862
Unresolved
6301
So far, so good. Mobikwik is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Mobikwik will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Mobikwik

Having problems with Mobikwik?

File a complaint and get it resolved by Mobikwik customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
Mobikwik

Mobikwik reviews & complaints page 80

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
best status
Nov 11, 2021
Report
Copy

My Name is Babalu Yadav, Mobile no [protected] . maine 2 Nov 2021 ko bill 3958.25Rs paymet kiya tha mere pass se payment Succesful ho gya tha but mobikwik me failed bta raha tha bataya gya. Aaj 11/11/2021 tak refund nahi aya.
Mobikwik customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    D sankar
    from Nagari, Andhra Pradesh
    Nov 11, 2021
    Resolved
    Report
    Copy
    Resolved

    Address: 5th Floor, Huda City Centre Metro Station,. Sector 29, Gurugram,. Haryana 122001,.

    Mobikwik pay later 1000rupees. I paid in November 5 but penalty 100 in my mobikwik account
    Nov 17, 2021
    Complaint marked as Resolved 
    Dear customer, your due date 05-Nov-2021 for ZIP bill of Rs 1100 has elapsed. Penalty of Rs 300.00 has been charged. Pay now to avoid further penalty & impact on CIBIL score. Settle Now https://sak38.app.goo.gl/mDZkb +911161266390
    Mobikwik customer support has been notified about the posted complaint.
    View replies
    Dear sir/mam

    I am one o[censored]r user mobikwik I settle my bill amount and penalty everything I should paid off at zip pay later app yesterday 3:15 pm onwards till now my account is not reactiveated, I chat on app also 24 hours after its activitate they said but till now can't reactivate in this mail I attached screenshot, am expecting from your kind response pls kindly solved it my issues.reactivated my zip pay app again.TILL NOW MOBIKWIK CAN'T REACTIVATED
    Truthfully.
    Reply
    Helpful
    2 other people found this review helpful
    2 found this helpful
    1 Comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      L
      Lokesha T V
      from Chennai, Tamil Nadu
      Nov 11, 2021
      Report
      Copy

      Address: #64 Eating circles C P Ramaswamy Iyer Road

      I can't able to link or change my existing bank account. Because I can't able to transact through my existing account. I'm getting some error messages
      Mobikwik customer support has been notified about the posted complaint.
      Nov 11, 2021
      Updated by Lokesha T V       I can't able to link or change my existing bank account. Because I can't able to transact through my existing account. I'm getting some error messages. I'm tried to contact customer service from long time ago. Please help me about my problem

      Nov 11, 2021
      Updated by Lokesha T V       From past years I'm having this type of error messages. I'm really bored about mobikwik because of this worst experience
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        raghav6199
        Nov 10, 2021
        Report
        Copy

        Address: Vpo.mawa kaholan tehsil ghanari distt una HP

        Hi sir/mam I have added 3000 rs money to my mobikwik wallet but money isn't credited to my mobikwik wallet but debited from my bank account. Please resolve my issue ASAP. Thanks
        Regards Name- Raghav Sharma
        Registered mobile number-[protected]
        Mobikwik customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          kataboina sravan
          Nov 10, 2021
          Report
          Copy

          PLease help unblock my mobikwik wallet, thanks
          Mobikwik customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            E
            erfanhasan
            Nov 10, 2021
            Report
            Copy

            I tried transferring INR 70, 000 from my wallet to the Bank but it is still pending. Money has not been credited into my bank account yet. Please resolve.
            Mobikwik customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Rohan Sahani.
              Nov 9, 2021
              Report
              Copy

              I have transferred money from credit card to wallet but it's not done pl help urgent

              Mob no[protected]
              Mobikwik customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                NAJMUS SHAH
                Nov 9, 2021
                Report
                Copy

                Address: PHC Road, Kukrahati

                I paid for the game but diamond oh did not come in my id and money oh no refund
                Mobikwik customer support has been notified about the posted complaint.
                Nov 09, 2021
                Updated by NAJMUS SHAH                 Please refund many many

                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Shoeb ahmad ansari
                  Nov 9, 2021
                  Report
                  Copy

                  Sir my wallet to bank transfer is in pending
                  My Registrar mobile no 8s ([protected])
                  Please solve my problem as soon as possible
                  Mobikwik customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sunny198
                    Nov 9, 2021
                    Report
                    Copy

                    Today I received two messages stating that amount has been deducted.
                    But I haven't done any transaction today on mobikwik.

                    Please check this unauthorised transaction.
                    I called customer care, as per precaution they disabled my account and asked to drop an email.

                    Please do the needful.
                    Mobikwik customer support has been notified about the posted complaint.
                    Nov 22, 2021
                    Updated by Sunny198                     Still no one contacted.
                    Jan 02, 2022
                    Updated by Sunny198                     Even after 2 months, I haven't receive any response. What is meant to complaint at consumer care?
                    View replies
                    Any update?
                    Reply
                    Gentle Reminder
                    Reply
                    Helpful
                    Found this helpful?
                    2 Comments
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Mathofobia PK
                      Nov 9, 2021
                      Report
                      Copy

                      The money was debited from my mobikwik wallet but the merchant said that they have not yet received it.

                      The detail of the invoice is attached below.

                      Sir or madam I am not so rich that I will be able to pay the amount by 15 the November if this issue is not resolved before that.
                      As I have done the transaction by your ZIP.

                      Take it on priority please.

                      Yours sincerely

                      Purushottam Kumar

                      My phone 📱 is [protected]
                      The mobikwik number is [protected]

                      My email I'd is [protected]@rediffmail.com

                      Pls revert back to me.
                      Mobikwik customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        Y
                        Yffrrh
                        from Hyderabad, Telangana
                        Nov 9, 2021
                        Report
                        Copy

                        Registered mobile number is [protected]

                        I'm unable to complete my kfc, while entering PAN number it is showing that my name on aadhar and pan card not match

                        I confirm that my name on both aadhar and pan are same

                        Pls complete my kfc as soon as possible
                        Mobikwik customer support has been notified about the posted complaint.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          prafull kalvankar
                          Nov 8, 2021
                          Report
                          Copy

                          Website: quikrplacements.online

                          Http://quikrplacements.online
                          I fill the ragistration form in this website & paid the ragistration fees on debit card through ₹29, but now my bank balance is ₹.0 my bank passbook show the two transactions 1st ₹5 debit and 2nd ₹1, 655 debited and i fill in form my pan, aadhar id and also bank Account no.
                          Mobikwik customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            L
                            loku97
                            from Suri, West Bengal
                            Nov 7, 2021
                            Resolved
                            Report
                            Copy
                            Resolved

                            Dear sir I am mobikwik user my registered number-[protected].i am trying wallet to bank transfer but transaction pending money not received in my bank account.plz help sir
                            Nov 8, 2021
                            Complaint marked as Resolved 
                            My problem automatically solve no one call me aur email thanks
                            Mobikwik customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Manuj47
                              from Jaipur, Rajasthan
                              Nov 7, 2021
                              Report
                              Copy

                              I added 3695 rupees on my mobikwik wallet oon7 November 2021 and in history it shows money has been added successfully but the wallet balance is 3335. There's an transaction history of 'wallet debit against' 360 rupees. My Amount was debited under this transaction without any notification or my permission. I have also submitted the issue and tried them calling but no response. I request the higher authorities to credit back the amount.
                              Mobikwik customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                Venkatesh Reddymalla
                                Nov 6, 2021
                                Report
                                Copy

                                Hi mobikwik .
                                I made my zip payment of 4521.20 on[protected] at 19:48 from my indian bank account number[protected].
                                While processing the payment was cancelled an a notification was shown as error and cancelled.please help me out.
                                Thank you
                                Mobikwik customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  Mangala1256
                                  Nov 6, 2021
                                  Report
                                  Copy

                                  I had tranfer money from wallet to bank account but its seen pending from 2 days ...i have hospital emergencies what should i do now ...i never seen worst service like them
                                  Mobikwik customer support has been notified about the posted complaint.
                                  Nov 06, 2021
                                  Updated by Mangala1256                                   My reg mob no is [protected] and total amount is 20386
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    K Sathvika
                                    Nov 6, 2021
                                    Report
                                    Copy

                                    Iam paying zip amount throw my SBI credit card in my Amount as debited. In aslo showing mobikwik history showing in Amount as debited but not showing in wallet kindly suggest me
                                    Mobikwik customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      Dushant Dushant
                                      Nov 6, 2021
                                      Report
                                      Copy

                                      I added 4071 rupees on my mobikwik wallet on 3rd November 2021 and in history it shows money has been added successfully but the wallet balance is still 0. There's an transaction history of 'wallet debit against bank transfer recovery' of 4071 rupees. My whole amount was debited under this transaction without any notification or my permission. I have also submitted the issue and tried them calling but no response. I request the higher authorities to credit back the amount.
                                      Mobikwik customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Ap2512
                                        from Indore, Madhya Pradesh
                                        Nov 6, 2021
                                        Report
                                        Copy

                                        I've paid the Due bill of 445 in time (05.11.21) and the payment status said successful (Order Id[protected] yet my zip account hasn't been updated also I've got charged with rs/- 50 penalty. Also, in my transaction history there is now a transaction of the same amount as PG transaction Later I've received an email stating my bill payment was unsuccessful and now I'm locked out of my MobiKwik wallet app because of the Zip bill, I have raised a request for my situation but my ticket isn't solved yet and I can't use my wallet app if I not clear the bill again, please help me here because I didn't get my refund to the original bank account.
                                        This is unexpected from MobiKwik and is frustrating, I need your assistance in this ASAP
                                        Mobikwik customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Federal Bank
                                          3.2
                                          (518)
                                          BPO Helpline Services
                                          1.3
                                          (8)
                                          CC Avenue
                                          1
                                          (838)