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Updated: Nov 28, 2025
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Mobikwik reviews & complaints page 81

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S
Shahrukh.shaikh
Sep 5, 2021
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Hi team,
I had taken a loan from mobikwik of rupees 75000 INR for 18 months EMI of rupees whichever in mobikwik wallet I can transfer money in my account even I can not pay Credit card bills. It is worst company. As per my monthly EMI 5300 but for first month they are charging 7001 I don't know why they are charging 1700 extra. I asked for pre closer of loan but they told me that pre closer of loan is not available.

Please book a complaint against mobikwik company.

Thanks & regards,

Shahrukh Shaikh
Mobikwik customer support has been notified about the posted complaint.
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    R
    Ravi8941
    from Delhi, Delhi
    Sep 5, 2021
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    Money not credited back of failure transition only giving excuses to solve within 48hr but not solved after 12 days.

    Money debited during transition of IRCTC but transition failed and money
    debited from wallet and not credited back to wallet even after IRCTC refunded money to Mobikwik. I have complained this issue to customers support but they promised to solve this issue within 48hrs, but still after 12 days issued not solved.
    Complained 4 to 5 times.
    Date of transition 23 August 2021
    Transition id:- [protected]...
    +2 photos
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    Rudranarayan suar
    Sep 5, 2021
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    Address: Address :- 5th Floor, Huda City Centre Metro Station, Sector 29, Gurugram, Haryana 122001, India

    Hello sir/madam,
    I had done a merchant transaction on 20th Aug 2021 through mobikwik amex card but amount got debited from my mobikwik wallet but merchant transaction is failed.. As after I contacted to mobikwik they said that the transaction is successfully completed from our end..So no refund is initiated for you.. And merchant said the particular transaction is failed and should be refunded to original sources..No refund is received after 15days... please help me

    My Registered mob no:- [protected](Mobikwik)
    Registered email id:- [protected]@gmail.com
    Contact mob no:- [protected]
    Transaction date:- 20th Aug 2021, 3:08pm
    Transaction amount-5000
    Mobikwik Transaction id:[protected]
    Merchant Name:- Razorpay Retail PG(Park+)
    +2 photos
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      N
      Nikhil808
      Sep 4, 2021
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      On 4 sep 2021 i had done 99 rs recharge on my fathers number using mobikwik. Amount has been deducted but recharge was not successfull.
      Kindly, resolve the issue as soon as possible.
      Mobikwik customer support has been notified about the posted complaint.
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      Till when can we expect them to work on our complaint.??
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        B
        Bhuvanabhuvi
        Sep 4, 2021
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        Recharged my mobile number to rs49 through Flipkart mobikwik the transaction showed failed but amount got deducted from account this happen on feb 2021 but stil now the amount was not refunded.such a fraud..
        +2 photos
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          K
          kobibul
          Sep 3, 2021
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          Address: Suri, Birbhum, West Bengal, 731101

          On 01.09.21 i recharged from mobikwik Rs. 50.00 but recharge not complete and money debited already
          Transaction details ECOM[protected] MOBIKWIK
          Mobikwik customer support has been notified about the posted complaint.
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            Sankar Duba
            Sep 2, 2021
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            Address: 5th Floor, Huda City Centre Metro Station, Sector 29, Gurugram, Haryana 122001, India

            Mobikwik Account Mobile No : [protected]
            For Account Termination Ticket Submit in July 2021, Still my account is not deactivated.Please terminate my mobikwik account urjent.
            Mobikwik customer support has been notified about the posted complaint.
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              S
              Soundharsam
              Sep 2, 2021
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              Hi sir,
              31/09/2021
              10:00am I recharge this number ([protected])
              99 plan
              Amount debited my account but not recharge .and again I recharge once more in same number: [protected]
              Recharge ok again debited 99/-

              So please check my recharge status
              Refund my one recharge amount

              Thank you sir
              Mobikwik customer support has been notified about the posted complaint.
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              Hi sir,
              31/08/2021
              10:00am I recharge this number ([protected])
              99 plan
              Amount debited my account but not recharge .and again I recharge once more in same number: [protected]
              Recharge ok again debited 99/-

              So please check my recharge status
              Refund my one recharge amount

              Thank you sir
              Reply
              Sorry sir first msg date wrong second msg date is Wright

              Please kindly help me sir
              Thank you
              Reply
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                P
                praSAD7842
                Sep 1, 2021
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                Today i repaid my mobikwik zip balance and amount is debited from my bank account but in mobikwik amount is not updated.
                Mobikwik customer support has been notified about the posted complaint.
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                  Shubhra2
                  Sep 1, 2021
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                  Address: Mumbai

                  I had 20 k in wallet so I transferred dat so bank... but still it's showing pending... Pls help
                  +1 photos
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                  Please share your contact number
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                    S
                    Sakthimouneesh
                    Sep 1, 2021
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                    My payment is pending
                    +1 photos
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                      Arthanish
                      Sep 1, 2021
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                      I will pay my eb bill at zap payment on 17/08/2021 but 18/08/2021 repay that amount to zap but now it's showing outstanding whats the reason of it.
                      +1 photos
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                      Sep 01, 2021
                      Updated by Arthanish                       will pay my eb bill at zap payment on 17/08/2021 but 18/08/2021 repay that amount to zap but now it's showing outstanding whats the reason of it.

                      Sep 01, 2021
                      Updated by Arthanish                       will pay my eb bill at zap payment on 17/08/2021 but 18/08/2021 repay that amount to zap but now it's showing outstanding whats the reason of it.

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                        S
                        Shubham Savita
                        Aug 30, 2021
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                        Address: India

                        I paid mobikwik pay later due but amount deducted from my bank or due not clear
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                          Subrat Ranjan Sahoo
                          Aug 30, 2021
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                          I have paid a ZIP outstanding 2748.36 rupees via Google pay. The status of payment is successful but not yet reflected in Mobikwik Zip account. Kindly look into it very seriously as soon as possible and help me with a proper action.
                          Please note I am not going to pay the Zip amount again atleast you solve the issue so be careful and solve it.
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                            S
                            Sri Hari Sudhan B
                            Aug 30, 2021
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                            Address: [email protected]

                            Hi Team,
                            This is SRI HARISUDHAN B(Contact No. [protected]), i'm here to convey about the issue related to my mobikwik wallet and i would like to use it further. Please let me use and solve the issue asap.
                            Thank you.
                            Mobikwik customer support has been notified about the posted complaint.
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                              K
                              kpk969
                              Aug 29, 2021
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                              Recharge of inr151 for jio [protected] made on 28 august 2021 is not succesful but amount is debitted from account [protected] sbi number[protected]
                              Mobikwik customer support has been notified about the posted complaint.
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                                Sudhir Jain Singhi
                                Aug 28, 2021
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                                Pnr U9TW8G

                                Flight was cancelled from airlines on 7th june
                                Payment made thorou mobiwik

                                Refund not received yet
                                Easemytrip is telling that refund is pending from payment gateway of mobiwik.
                                Made almost 100 complaints and customer care calls almost 100+times but no response. Evertime telling to wait 7 more days and days
                                Mobile no. [protected]
                                [protected]@gmail.com
                                Mobiwik no [protected]
                                Mobiwik email [protected]@gmail.con
                                Mobikwik customer support has been notified about the posted complaint.
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                                  Ashish245
                                  Aug 28, 2021
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                                  Dear sir,

                                  Pls see below attached pic
                                  In this my refund is initiated by 21 July but still today 28 aug refund not credited in my account . I call and message by help desk too many times but no response from your side they say credited soon but when no-one knows .
                                  So pls help to solve this issue as soon as possible . Reference no already given in attached pic.
                                  +1 photos
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                                  Sep 01, 2021
                                  Updated by Ashish245                                   Pls respond about this complain
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                                    Ashish245
                                    Aug 28, 2021
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                                    My product refund initiated on 21 July 2021 but till 28 aug 2021 my refund is not credited. Pls help to solve this issue.pls see attached pic.
                                    +1 photos
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                                      Ayan23
                                      Aug 28, 2021
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                                      Address: House Number 20-75, Girinagar , Sri Sai School Lane, Pochamma Temple Girinagar, IDPL , Balanagar

                                      I started an IMPS Transaction of 998 Rupees From My Kotak Debit Card to Paytm UPI ID, But the Transaction went into Pending Status and money got deducted, Its an Medical Emergency Please Resolve it as soon as Possible Please
                                      Mobikwik customer support has been notified about the posted complaint.
                                      Aug 28, 2021
                                      Updated by Ayan23                                       I Started an IMPS Transaction of 998 Rupees From My Kotak Debit card to Paytm UPI id money was Deducted but The Transaction went into Pending status.. ticket no 20607926

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