Mobikwik Complaints & Reviews

I have made the payment of Rs 8250 from wallet to bank someone’s bank transfer but the payment is still pending what to do pLz help me

My wallet to bank transfer transaction of[protected]+Convenience fee) was failed on 5-Aug-2021, but the amount is not refunded. I raised the issue on the same day via Mobikwik help and the response I got was 'Amout is refunded to your wallet, but it was not. I replied them saying it"s not credited to my wallet, they said they have escalated the issue to a concerned team. After 6 days since I raised the issue, they again said the amount is required to your wallet please check, but it was NOT. I replied them again saying it's not credited to my wallet. It has been 8 days and the is not refunded. Kindly help.

I paid 2, 399 rs to Myntra on July 31 st and the refund was initiated on 10th August to my Mobikwik account. Order ID-[protected] but amount is not added in my account...

Payment released but not cleared for credit card showing p g trancation

I have taken a loan from mobikwik zip pay later, because of my financial situation which is not good right now because covid lockdown i am unable to pay the loan amount. The recovery agent called me every day i asked him to give me some time but he is blackmailing me that he is going to call all people from my contact list and spoil my reputation.

An amount of nearly 50k (in two transactions) and 27k in 1 transaction was carried out from my SBI CREDIT CARD on 22/07/21 and 31/07/21 respectively on the pretext of cancellation of CPP policy on my card. Kindly help me out.

I was recharge my fastag...the transaction was failed, money from my account was debited but not credited...why you done this type work with your customers...did you know this money how much effect our life 🥺 please🙏give my money back

I made a bank transfer from my wallet on 31th of July of Rs .10000 but transaction is still showing as pending...I raised the ticket and received a ticket ID 20334831..but I didn't receive the money in bank account or in my wallet. Requesting the support team to kindly fix it at the earliest as it's very urgent and I need to pay my rent

I have a refund from Dhani Healthcare Limited of Rs. 139.38 which was initiated by Dhani Healthcare Limited on 9th August with Refund ID- rfnd_Hj28veqxqgxre3 and Payment Id pay_Hcekqu303kvwFS, but refund has not credited in my account

I have a refund from AJIO of Rs. 1200 which was initiated by AJIO on 2nd August 2021 with Refund ID - rfnd_HgJfBtes2xaXme and Payment ID - pay_HazFT7iLTStl30, but still the amount has not been credited in my Bank Account.

On making a payment to merchant when I selected mobikwik, they didn't allow me to select UPI or ZIP. Payment got deducted and I got msg from them that zip services charge need to be paid by me.
I immediately booked complaint with them and cancelled the order. Agent told me that I need not to pay anything. Now they are threatening me of damaging my cibil score. [protected]

I have order an item through reliancedigital store. My cash git debited from my account and payment in reliance digital store is showing unsuccessful. Colud you please check my account. Mob:[protected]. Email: [protected]@gmail.com

I have transferred an amount of Rs
7200 my wallet on 08.08.21 at 20.59. The same was debited to my account linked with Gpay but not showing credit on my wallet balance of Mobiwik. Please solve the issue the reference number is[protected] dated 08.08.21.

It’s an emergency
I have transfer money from my wallet to my bank account but haven’t receive money yet
Amount 3377.88

I made a bank transfer from my wallet on 7th of august of Rs .51858.50 but transaction is still showing as pending...I complain and received a ticket ID 20420803..but I need didn't receive the money in bank account or in my wallet. Requesting the support team to kindly fix it at the earliest as it's very urgent regarding medical urgency.

I have order realme x7 max on 26th july and i paid through mobiqwik but transcation failed . Its been 14 days i havent received my amount. Please guys its request dont use this app ... Once i get my refund i will never use this app . They gave me a ticket on that same day 20328923 but still my amount wasnt refunded . Pls refund my amount mobiqwik

Sir/Madam,
I registered many quries and complaints against this issue. No one is resolving my problem. I purchased 6 notebooks online from classmate and took Rs. 620 loan from mobikwik on 31 July 2021, but due to some reason I cancelled that order and the amount of Rs. 620 on refunded and came in my mobikwik wallet 1-2 August 2021, but they don't cleared my sattelled my loan yet. I talked to their executive thrice between 3-4 August 2021, they all asured me that my wallet balance will itself adjusted against my loan amount. I don't need to bother about. Besides this I was receiving many massages and pesci calls to sattelle the loaned amount and on 5 August 2021 they added +100 Rs. as panelty over the due amount. And by today onwards they blocked my account due to not satteling the over due amount and threating me to the empact of this over due amount on my CIBIL score by massages. I tried to contact on there helpline, but I never received any help there. All Mobikwik team not only misguided me, but also wasted my lots of time, energy besides creating unwanted panic by massaging and calling reminder about over due amount again and again. I want to sattelle that overdue amount against my wallet balance without giving any panelty which I certainly not deserves, So that I could install that (Mobikwik) app, which is all and all a mismanaged and greedy company... Thankyou

These guys are a fraud. Please do not install this app. There is a feature called Zip which lets you pay later. They don't even confirm whether you really want to activate this feature or not. When you click 'Manage', the feature is automatically activated and you are charged Rs. 99 without you even noticing it! I don't mind spending Rs. 99 on something I want, but directly charging me the amount without my consent is considered as fraud. I am uninstalling this app and never installing it again.

I can't able to get my refund money from myntra that i paid through mobikwik. myntra has already confirmed the payment. I want you all to look the issue very soon... Its been 2 weeks. This is very bad assistance to the customer by mobikwik... I am not going to use mobikwik if it doesn't resolve my problem in 72 hrs... I tried calling and emailing them but they didn't reply a single time... I can't able to resist it anymore... I want quick solution of my problem. If they can't handle the company and customer problem, they should just close it for customers sake..

My money deducted but order is not placed so now refund roll back is shown in mobikwik transcition on 23 July 2021 but still refund money is not credited its been past 12 days ...