Mobikwik Complaints & Reviews

This was the mail I sent to mobikwik team, but they simply shared the beneficiary details and washed off their hands, begat will I do with the beneficiary details, please help me to get my refund as debit happened thro my debit card to mobikwik

Dear Team

This is to bring to your notice on the fraudulent debits happened from my debit card yesterday night
I tried paying for Rs 29.29 in Quikr services.com using my debit card, but simultaneously got the following Amounts got debited from my account
Received OTP for 29.29 only, but after entering the OTP, amount got debited for such huge values, Refer txns for these amounts in the attached bank statement

2929.00
2929.00
4999.00
1929.00

Total value 12786.00

Sir, I am from a very ordinary middle class family, This is our family hard earned money and kept in my account for personal monthly loan instalment

Date18/08/21, 08:10PM
Amount 18318.6 rs hdfc creditcard

I was rent paid by my credit card last digit 4002, transaction failed but amount debited and not showed in mobikwik history amount debit from credit card plz doo needfull
Contact number [protected]
[protected]@gmail.com

Dear Mobikwik

I transferred Rs 98 to mobikwik from Jio app to recharge my mobile number [protected] but balance on the mobikwik wallet remains still on and shows zero

It’s looks you are fraudulent

I am not happy with your unreliable service

Please refund Rs 98 ( Transaction Id 34ba09fe14814 )

Kind regards
Raman A

Money Added successfully!
₹ 98
You have successfully added money to your MobiKwik wallet!
Updated Wallet Balance ₹ 98
Total Wallet Balance* ₹ 98
Transaction Date Aug 20, 2021 (Friday)
Transaction ID 34ba09fe14814
* The reason why your Total Wallet Balance and Updated Wallet Balance may differ is because the Updated Wallet Balance does not include the SuperCash given to you. Also, only a certain portion of SuperCash is used in a single transaction.
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I had purchased a kurta from myntra and made payment throgh mobikwik wallet. Myntra status shows that refund is credited but it's not yet reflected in mobikwik wallet. Its been 7 weeks since myntra has credited the refund but i cant see the refund in wallet.

I am trying to complete my full kyc but the app says invalid pan status, but my pan card and pan number is completely original. Please help me to complete my full kyc.

I have made payment from my account to my ZIP Paylater account of Rs 760 which shows successful in MobiKwik app. But no amount is added in my ZIP account though amount is debited from my bank account.

Transaction Id[protected]
Time- 9.38am
Date- 19/08/2021
Amount- Rs 760

I have made transaction on 8th June for 7535 Rs .It has been more than 3 months i have not received my refund.The bank has shown proof that the merchant has collected but Mobikwik is stating that they have already made the refund but is not sharing any refund date or reference number.

An amount of Rs710/- paid to your company twards recharge of Airtel DTH No [protected] on 18 Aug 21 through sbi transaction No[protected] but not recharge.

Hi,

On 14th Aug, 2:59PM, I dialed "[protected]" to order some food item, merchant asked me to deposit Rs100 in advance. I tried to make the payment through Phone IVR and Rs96000 got deducted from my Amex Credit Card ending with "1002". This got transferred to ZP- Mobikwik wallet - PG, Gurugram.

After immediately, I logged the complain in Amex CC and put this transaction on hold.

Transaction Number: "AT212260004000010043643"

Kindly look into this and hold this transaction.

I have done a transaction on Flipkart on 5th of August 2021 amount was paid by Mobikwik wallet by using Amex card amount of rupees 1226 the amount has been deducted twicely but transaction was got failed on Flipkart website the Transaction ID is
[protected] the timing was 4:35 p.m. and another Transaction ID is
[protected] the timing was 4:45 p.m.
Still the refund is not processed yet.

Thanks
Rameez

I paid Rs. 799 for times prime subscription but I did not get any cash back. According to the scheme, If I make the payment from mobikwik wallet, I should get 35% cashback but didn't receive it. I tried to call customer care but they didn't help.

I have been charged rupees 99 on activation of zip wallet but on website it was mentioned that it is completely free

On 16th july i have purchased from myntra and then I returned some products. I can't able to get my refund money from myntra that i paid through mobikwik. myntra has already confirmed the payment on 26th of July for 585 Rs.. I want you all to look the issue very soon... Its been more than 2 weeks. This is very bad assistance to the customer by mobikwik... I am not going to use mobikwik if it doesn't resolve my problem in 72 hrs... I tried calling and emailing them but they didn't reply a single time... I can't able to resist it anymore... I want quick solution of my problem. If they can't handle the company and customer problem, they should just close it for customers sake..
Order Id :- [protected]
Mobile No. [protected]
amount pending:- 593.72

I have made the payment of Rs 8250 from wallet to bank someone’s bank transfer but the payment is still pending what to do pLz help me

My wallet to bank transfer transaction of[protected]+Convenience fee) was failed on 5-Aug-2021, but the amount is not refunded. I raised the issue on the same day via Mobikwik help and the response I got was 'Amout is refunded to your wallet, but it was not. I replied them saying it"s not credited to my wallet, they said they have escalated the issue to a concerned team. After 6 days since I raised the issue, they again said the amount is required to your wallet please check, but it was NOT. I replied them again saying it's not credited to my wallet. It has been 8 days and the is not refunded. Kindly help.

I paid 2, 399 rs to Myntra on July 31 st and the refund was initiated on 10th August to my Mobikwik account. Order ID-[protected] but amount is not added in my account...

Payment released but not cleared for credit card showing p g trancation

I have taken a loan from mobikwik zip pay later, because of my financial situation which is not good right now because covid lockdown i am unable to pay the loan amount. The recovery agent called me every day i asked him to give me some time but he is blackmailing me that he is going to call all people from my contact list and spoil my reputation.

An amount of nearly 50k (in two transactions) and 27k in 1 transaction was carried out from my SBI CREDIT CARD on 22/07/21 and 31/07/21 respectively on the pretext of cancellation of CPP policy on my card. Kindly help me out.

I was recharge my fastag...the transaction was failed, money from my account was debited but not credited...why you done this type work with your customers...did you know this money how much effect our life 🥺 please🙏give my money back