Mobikwik Complaints & Reviews

I bought Rs.2000 and I have paid the amount but they charge me with late payment fee rs 400 and later they said it will be waived off but it didn’t. Now it has became Rs.9499 and now they are torturing me to repay and blackmailing me that they will call everyone in my contacts

Dear Concern,
I have received fraudulent call from mobikwik no. [protected] today[protected] at 09:20 pm and lost money of Rs. 28, 198/- in 4 transactions which is paid to Zomato. I received call and computer voice told me that we have received a request to change your registered mobile number, kindly press 1 if you have not requested, then i pressed 1 . then asked me to put OTP for confirmation. I put the OTP and after few second received sms and email regarding debited of rs. total Rs. 28, 198/- in 4 transactions. however i put only 1 OTP. details of the transactions are in the trail mail and summary is given below:
1. Transaction ID ZTGIFT-23-BA656F419A of Rs. 9, 300/-2. Transaction ID ZTGIFT-23-FCD08081AD of Rs. 9, 300/-3. Transaction ID ZTGIFT-23-6E1245926A of Rs. 9, 300/-4 Transaction ID ZTGIFT-23-6ABECE28A6 of Rs. 9, 300/-
I called up cyber crime no. and they are asking for numeric no. transaction IDs. these are Alphanumeric IDs. then cyber cell hepdesk asked me to contact mobikwik for verification of transaction IDs. kindly verifiy and provide numeric transaction id. and inquire about these transaction. Investigate, and help me to get the money refunded.

Warm Regards
Aman kumar
Mb. [protected]

I got a call Today[protected] at 09:20 pm from mobikwik no. [protected], computer voice told me to press 1 if i have not requested to change my registered mobile number from mobikwik. I pressed 1. then for confirmation, I was asked to put OTP and OTP recieved. it was asking me to hold for while. but i disconnected because I was expecting it may be a fraudulant call. after some time i received 4 emails on gmail and messages on mobile for debited...

Hello there.
I'm being harassed even after paying everything in my zip account.
the payment was done from my side and even it was paid and their is a technical glitch from the platform's side or upi. but the payment was delayed for a minute. but now i had paid for whatever services i was charge for. since the next time when i tried to open the app it said i've to pay the penalty.
even im not able to get help. vecause offcourse im not able to complaint form web browser. but you cant do that. now only after paying penalty. now when i called to register my complaint i couldnt. tried texting them on services but even after explaing for hours. they said dont worry we'll see.
now after an year once again i called them, and they said the same thing.
they are charging penalty for nothing and now its 6327. for what. and getting mails and msg, which really makes me go crazy.

Request a refund amount Rs. 6127/-
Last EMI amount deducted on 7th june 2023 which is amount Rs. 5, 420/- through autopayment mode. but on 6th june i paid amount Rs. 6, 127/-.

Loan A/C number : LM01579370
NBFC partner : Fullerton India

Please refund my money back.

I already paid the rest amount which is Rs. 6127 of EMI on 6th june 2023, but today again amount Rs. 5420 has a debit from my bank account. I attached screenshots of my app conversations or bank statement.

Please refund my deducted amount in my bank account.

I didn't get the revert from your side from 8th june 2023 to till date.

Thanks
Divya

My mobikwik account is blocked. I trying to login it displays message as "user is disabled".
My money of ₹5838 is pending in mobikwik wallet. Neither no one is responding on mobikwik helpline number number i can lodge complaint to mobikwik due to account blocked by mobikwik

Registered email id - [protected]@gmail.com

Enable my mobikwik account

I am writing to bring to your attention a serious issue I have encountered with Mobikwik and IDFC First Bank, which has caused significant distress and concern. I recently obtained a copy of my CIBIL report and discovered a false loan entry of Rs. 1000, allegedly provided by IDFC First Bank through Mobikwik. I am deeply troubled by this false information on my credit history, especially since I have never taken any loan from Mobikwik or IDFC...

I have just done a recharge but it is on wrong number
I have also talked to customer care 3-4 times but they leave on hold and then the phone gets disconnected.
The number on which I had to recharge is :- +91 97121 – 41365 ( Right Number )
And the number on which wrong recharge has gone is :- +91 94121 – 41365 ( Wrong Number )
The recharge has just been done a while ago, so please look into it as much as possible and help me.

Recharge Amount :- 2, 999/-
Tax Ref Id :- RJ[protected]
Operator Ref No :- [protected]

Had the recharge been of a small amount, I would have probably forgotten, but if it is a matter of recharge for the whole year, then you people will have to help.

Mobikwik employee called me and abused me as well as my father and started threatening me that if I won’t pay the zip amount they gonna call my contacts list and tell them how they gonna take action. I want them to stop harassing me as I am into sone serious financial issues. Mobile ok please spare me sometime to repay my dues.

Dear mobikwik team kindly please find below attachment and cancel my recent transactions, I have been cheated, please cancel this transaction quickly. My old credit card 4 last digi 8578
New card I haven't received yet
Kindly cancel all recent transactions my new card no is 3381
Amount fraud is 19751
2nd amount 8000 kindly unsettled.the amount

I am Jagatram Mohanta ([protected]), have availed the service of Mobikwik App since last two years. Every time, I was adding money to the Mobikwik Wallet and subsequently the same wallet money was getting used in money transfer. In the same trend, I had added Rs.9500/- in the Mobikwik wallet on 01st May 2023. However, the same got stuck. Whenever, I am trying to transfer the money, it is denying citing a reason "PAN AND AADHAAR GENDER DOES NOT MATCH". The issue has been taken up with the Customer Support Centre of MobiKwik many times. I have provided all the required documents for verification also. However, at the end, they suggested to re-apply the PAN and the acknowledgement copy of it. The PAN got re-issued also. Even though the same issue is still persisting. I am feeling harassed and agonized. The amount is still stuck, I am unable to transfer the fund from my wallet. The complaint is not being attended by Mobikwik now.

Sir/madam
My Mobikwik wallet account is disabled. Please enable to My Account..
My Account any not fraud trancation... Plaesse Active My Mobiwink wallet Account
Request to unblock mobikwik wallet"...
Address -77/[protected], sivappa nagar, s/o vittal rao, kallur, kurnool
[protected]@gmail. Com
Cell - [protected]
Thanks & Regards💐

Please do needful I'm not able to pay this amount. Because of this penalty my job is pending.

My card is block so please unblock my mobikwik black card

I made 5 rent payments of INR 19500+ charges to my landlord using credit card but it has been more than 24 hours and the payment has still not reached my landlords account.
Yesterday was the last date of rent payment and my landlord is calling me since yesterday for payment.
Mobikwik is not giving any valid reason for the delay.

I have made a purchase of Rs. 2234 from the myntra app and paid through the MobiKwik Zip wallet but unfortunately it got failed. But the MobiKwik app is showing transaction successful, it is an pay later payment. Now, when I have raised this issue with merchant and the MobiKwik they are blaming each other but my issue not resolved yet. I have also received the order and paid through the cash and later I returned back one and cancelled the order two pants, because of payment issue. Please resolve this issue as it is showing transaction successful in MobiKwik wallet, which I have pay to the MobiKwik for pay later scheme. Please resolve this issue asap.

My self sajida,
mobikwik harrasing via phone calls for loan repayment and making calls to all my saved contacts from mobile

Pay rent ZIP pay later amount Rs.23000/- not credited my account pls credited my account immediately...

I have used mobikwik zip pay later amounting to 557rs only. After using it they have charged me 199rs activation charge which they haven't told me or mentioned anywhere then i have contacted their customer care number and they said me that in 24hrs they will contact me or will send an email to resolve this issue. But no response made by them. After few days they started calling and messaging me to pay 1389rs of repayment of loan with all...