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Mobikwik Complaints & Reviews

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Last updated Oct 5, 2022
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Mobikwik reviews & complaints page 9

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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My aadhar number already others mobile number link
My present mobile number kyc do not complete please my help
Aug 26, 2022
Complaint marked as Resolved 
Mobile number 9602917497
Mobikwik customer support has been notified about the posted complaint.
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    I have ordered a shoe from myntra and paid through MobiKwik and then I have returned the shoes and Myntra people have gives me the reference number of the refund but in MobiKwik it’s not reflecting as it’s been already 12 days and when I’m calling MobiKwik customer care there is no response from them kindly help me with this issue as the amount is a bit high of 14635rs...
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    I have tried to order french collection watch through Mobikwik from Myntra... money has been deducted and no roder is placed in Myntra...even I have confirmed this from Myntra, Myntra says it didn't receive payment due to gateway failure...
    Still i didn't get the money back into Mobikwik wallet..
    It's a total of 3225...i will attach document related to this...
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Mobikwik — Refund after payment failure

    Had done transaction of rs 10997 to Myntra from my mobikwik wallet on 12th Aug. Transaction ID [protected]. This failed and I raised ticket 26354839 on 12th itself. No refund was done after calling customer care multiple times
    On 20th I was asked to submit a confirmation from myntra stating payment was failed.

    I uploaded the confirmation on 20th aug itself and I was told that amount would be refunded within 48 hours but...
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    I used mobikwik zip balance of Rs.5945 including my wallet balance of RS.3020 for my kissht loan dated 05.08.2022 where the transaction was failed and not updated on kissht loan.
    Later when I raised complaint on mobikwik app for the same I received the wallet balance back but not my zip balance.
    If the transaction is failed one then I should receive both the amount (wallet+zip balance) back.But I rec'd only wallet balance.br...
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    I am complaining this because i have tried to contact the mobiwik customer service but they never answered my call.
    so i have an issue regarding about the refund .
    i have made a purchased by ZIP balance in Myntra store but i have cancelled as on the same day i ordered i.e., 12th of August 2022.
    and i have paid the loan amount for which it was debited and the myntra has already initiated my refund but the refund is not...
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    Mobikwik — My Payment Pending
    STANLIN JOSE R
    from CHENNAI
    Dear Sir, I am 23.08.2022 RENT PAY IN 5118 Rupees transfer in mobikwik zippay app, my zip pay balance debit, but not recived in benifery accound, history status pending transaction id-MBK82757712 Please my amound refund
    Mobikwik customer support has been notified about the posted complaint.
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      I have returned an order, and Myntra paid back the amount to Mobikwik app...but still it is not reflected in Mobikwik app...
      Amount of 11990 is still test to be reflected in Mobikwik wallet...
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      I have ordered a product from myntra using mobikwik zip but after cancelation of the product myntra send me the refund which is still not credited to my zip account. Even mobikwik helpline numbers are not working. Please help me...
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      A scam and fraud running by a one of the reputed ewallet company mobikwik they deducting the money from their users and not refunding that

      my contact number [protected]...
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      I have one failed transaction and 3 refunds from myntra that should come to my mobikwik account but after several complains and waste of effort to reach out mobikwik customer care none of these amounts are refunded to me.

      1. Transaction 1 : Success on mobikiwk end but failed on Myntra end. Myntra has reversed this but I don't see it in mymobikiwk account.
      Here are the details (17th August 2022) :
      Paid to L51302_Myntra...
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      I ordered some apparels from Myntra and paid via mobikwik, I cancelled the order after sometime due to some reasons and Myntra said that the amount will be added back to the mobikwik wallet, Myntra confirmed that the amount was added bas in my wallet on 23 August 2022 but I haven't recieved the refund yet....
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      My first false debit was in April 2022 wherein they debited 780 Rs and inspite of raising issue almost ten times they have falsely termed my issue as resolved.

      And currently on 21st August they again debited 1528 Rs from wallet and order has not been placed.
      The customer support number is totally unreachable.
      After also looking at other complaints online it seems that Mobikwik is a running a SCAM by blocking...
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      I placed and order on zepto and paid usingg mobikwik wallet but the order was not placed and the amount was deducted from my mobikwik wallet. This amount has not bewn received by me till today. I am submitting the transaction details kindly look into it.
      Date of transaction : 13th june 2022
      Order id :JhPNwbkzcsesk2
      Amount in rupees : 376...
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      I paid Rs. 1141 to Myntra on 11th August and I cancelled the order immediately. Also refund was initiated on 17th August to my Mobikwik account from myntra but amount is not reflecting in mobikwik wallet....
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      I paid Rs. 1141 to Myntra on 11th August and cancelled the order immediately. Also refund was completed on 17th August to my Mobikwik account but amount is not reflecting in my account....
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      Zaakpay blocked my card...
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      On 24.07.2022, one Indane Gas wrongly booked and total amount paid is Rs. 1079 vide Order Id:MK[protected] Transaction details operator ref no. MK012205BAADHZF4L000 by SBI Credit card.Later on 28.07.22, it is canceled by Indane Gas distributor namely Flamecraft, New Alipur, Kolkata 700 053, Tel.No.[protected] and reverse the payment amount Rs 1079/-.But till date Mobikwik app did not refund back Rs 1079.Please make an arrangement such...
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      On 19 August 2022 I have made a payment from my mobikwik wallet to the Myntra application. But, on 23 August 2022 Myntra has done a successful refund to my mobikwik account as I had returned a particular item. My issue is that I am unable to see that amount - 539.10 being reflected on my mobikwik wallet. Please help me out on this issue as I am unable to reach out to mobikwik on any of the platforms....
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      Waiting for response
      Mobikwik customer support has been notified about the posted complaint.
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