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Mobikwik Complaints & Reviews

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Updated: Feb 21, 2026
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Mobikwik reviews & complaints page 94

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R
rajtech37
Jun 18, 2021
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Address: 5th Floor, Huda City Centre Metro Station, Sector 29, Gurugram, Haryana 122001,

Dear Sir/Madam,

i am rajesh and using mobikwik wallet - wallet id - [protected].june 15 i make the transaction on amount Rs.10817.685 to my account. But still now the issue not solved. I make the complaint on mobikwik customer care number they told me the transaction was failed and raise the ticket .the ticket number is 19861065.but still now i did not get the money. The customer care number was[protected].i have attached the transaction screenshot for your reference.
Mobikwik customer support has been notified about the posted complaint.
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    nmziz
    Jun 17, 2021
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    I used mobikwik for third party transaction to coindcx(neblio technologies).the transaction was of 3053 Rs but it was unsuccesful and not reflected in mobikwikm app transaction history.and the money is debited from my bank account and till now the reversal of money haven't happened.Its been around 13 days i haven’t got the refund.I did contact coindcx they did say that I did transaction of 3053 Rs on 5th of june i also have the email recieved from them saying the transaction was declined.
    Mobikwik customer support has been notified about the posted complaint.
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      1949
      Jun 17, 2021
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      Address: Tulive viha Apts.VOC COLONY, ANNANAGAR EAST CHENNAI.102

      TNEB Electricity bill paid for service no.[protected] thro' Debit card but
      failed.
      Transaction id : MK[protected]
      Transaction date:[protected] for Rs.3081/- at 20.41:23hours.
      Request: refund of Rs. 3081/- as debited thro' my DEBIT CARD
      EMAILID: [protected]@yahoo.com
      Mobikwik customer support has been notified about the posted complaint.
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        Auxilia13
        Jun 16, 2021
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        Thank you mobikwik.. I got money today
        Mobikwik customer support has been notified about the posted complaint.
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          Aman Awas
          Jun 16, 2021
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          I have done a recharge of BSNL from mobikwik . but it was unsuccesful and not reflected in mobikwikm app transaction history.and the money is debited and till now the reversal of money haven't happened.I need my money back as recharge is unsucessful
          Mobikwik customer support has been notified about the posted complaint.
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            Anilvardhan
            Jun 16, 2021
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            Cylinder booking amount credit in wallet but noe receiving merchant
            Mobikwik customer support has been notified about the posted complaint.
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              Abhishek C M
              Jun 16, 2021
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              When making a phone recharge, no prompt to select a payment method, default Zip is used, and later asked to pay Rs 99 activation fee. Unethical to not prompt user and threaten CIBIL score reduction for non-payment of fees. Please provide assistance to get the activation fee revoked.
              Mobikwik customer support has been notified about the posted complaint.
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                V
                Vignesh vicky Subramanian
                Jun 16, 2021
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                Address: No 27 vatchala Avenue Balaji Nagar Moonram kattalai kovur

                Due bill amount in zip generated around 478 rs before 20th June actually I don't have sufficient money to pay thatswhy I want to close/deactivate my account if I contact customer care they are not attending my call what is the process to deactivate my mobikwik account
                Mobikwik customer support has been notified about the posted complaint.
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                  P
                  Jun 16, 2021
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                  I used zip balance of my mobiquick account, which was 1000 rs. But when i got my bill its shows 1299 rs. When i tried to pay this amount then system shows error "YOUR REQUEST CAN NOT BE PROCESSED".
                  when i try to contact with mobiquick team, then tried to fooled me on this.
                  Now my pending dues shows 1499 rs, while i did't use a single rupees after my first bill.
                  My upi for mobiquick is - [protected]@ikwik
                  Mobikwik customer support has been notified about the posted complaint.
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                    S
                    Shubham Vaishnav
                    Jun 15, 2021
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                    Amount deducted from my account and order not placed on myntra the order id is [protected].I am make payment through upi id is [protected]@hdfcbank please resolve it
                    Mobikwik customer support has been notified about the posted complaint.
                    Amount deducted from my account and order not placed on myntra the order id is OMK2448d[protected]d. I am making a payment through upi id is[protected]. Please resolve this
                    SaboKunn's reply, Mar 4, 2022
                    Did you get the refund? Please reply and help the same you when it was done...
                    Did you get the refund? Please reply and help the same you when it was done...
                    Madhusudhan8600's reply, Jun 1, 2022
                    Did u face the same issue? If so did u get the refund? Please tell the process what u did.
                    Yesterday (2/5/22) money got deducted from my account. But order is not placed in Myntra. My order Id is [protected].
                    Madhusudhan8600's reply, Jun 1, 2022
                    Did u get the refund? If so, please tell me how u got it.
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                      Auxilia13
                      Jun 15, 2021
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                      Address: 6/26, Adaikala madha koil street, ponmalaipatti, trichy-4

                      I paid eb bill today 15/06/2021.it deducted amount from my account. But refunded message came in history of mobikwik app. And amount not credited to my account.. Pls verify and tell
                      Mobikwik customer support has been notified about the posted complaint.
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                        Auxilia13
                        Jun 15, 2021
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                        Address: 6/26, Adaikala madha koil street, ponmalaipatti, trichy

                        I paid eb bill today 15/06/2021.it deducted amount from my account. But it didn't give any receipt or process.. Very urgent pls..
                        Mobikwik customer support has been notified about the posted complaint.
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                          R
                          Rahulkalangi tony
                          Jun 15, 2021
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                          Dear sir/madam

                          This is to bring in notice that fraud payment transaction has been carried out by some unauthorized person with you as per detail under:
                          of amounting rs.39469 at 4:15 pm on 14/06/2021 with sbi card ending with 879

                          In this regard, i wish to point out that i am the owner of the credit card and the one who used it in the said transaction.
                          I solemnly declare that i have neither used the credit card myself nor authorized the unknown fraud person to used it on my behalf to make any payments.
                          I have taken up the matter with the legal authorities and concerned bank so as to prosecute the unauthorized person having made the payment with my credit card.
                          I request to look into the matter at your end and take necessary steps to apprehend / blacklist the person having commited the criminal offence. I have attached the dispute form and i complaint the police of central crime branch also. I scanned the copy and sent to you. Pls find out the files. Please resevers the amount immeditely.
                          Mobikwik customer support has been notified about the posted complaint.
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                            S
                            Sugandha Dhamija
                            from Delhi, Delhi
                            Jun 15, 2021
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                            Hi,

                            Im writing here after continuous follow ups on Mobikwik application with no afformative reply from their end. On June 1, I made a transaction of INR 6, 000 using Mobikwik but the transaction failed at their end. While the money was debited from the bank, it never got added to the Mobikwik wallet. The reference number for the same is[protected].

                            Its been 14 days since and in no case, banks take this long to initiate refund if its at all pending at their end.

                            There is no way Mobikwik can lose that money and not refund it. Your grievance system is so poor that its been 14 days I’m going back and forth between Mobikwik and the bank.

                            I'm done with their standard responses as its already been more than 24-48 hours.

                            Warm regards
                            Sugandha Dhamija
                            Mobikwik customer support has been notified about the posted complaint.
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                              S
                              Sakthimouneesh
                              Jun 15, 2021
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                              Card to transfer lazypay account but credited amount pls immediately credited my account
                              Mobikwik customer support has been notified about the posted complaint.
                              Jun 15, 2021
                              Updated by Sakthimouneesh
                              Pls immediately credit my account

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                                Sumitkod
                                Jun 15, 2021
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                                Address: Gudgaon

                                Hi, my name is sumit I am getting threat call to pay the outstanding as I am telling them that I will pay it on last of this month but they told me to do police complaint and calls to my relatives and friends .I know I am not able to pay the bills on time it's because of lockdown that's it but now they are going to giving me threat call and try to use rough language.
                                Mobikwik customer support has been notified about the posted complaint.
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                                  Mohammed Imran Zuhair
                                  Jun 15, 2021
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                                  [protected]
                                  I didnt receive my failure electricity payment
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    mani kanta.c
                                    Jun 15, 2021
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                                    Address: Vidyarnyapu post, Banglore
                                    Website: Not paid amount panding

                                    Credit card to rent payment not credit account bank please
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      Sakthimouneesh
                                      Jun 14, 2021
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                                      Mobikwik card to bank transfer not credited my account SAKTHIVEL GURUSAMY G pls credited my account...
                                      Mobikwik customer support has been notified about the posted complaint.
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                                        manojmtmsw
                                        Jun 14, 2021
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                                        I had a failed transaction while transferring Rs. 3000 to my CoinDCX account with a deduction of the amount from my account on 8th June 2021. The reference details are given below. I am yet to receive the refund. Please support.

                                        Paid from Net Banking(#OrderId:5c4429ca613ca)

                                        Transaction Id: 5c4429ca613ca

                                        Manoj MT
                                        [protected]@gmail.com
                                        Mobikwik customer support has been notified about the posted complaint.
                                        Jun 24, 2021
                                        Updated by manojmtmsw
                                        The payment is yet to be received back.
                                        Hi, exactly same happened with me on June 1st. Is there any response from their end yet?
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