Mobikwik Complaints & Reviews

Dear Sir/Madam

I have made 1 transaction of Rs. 773.79 for Gas Booking through Mobikwik Wallet using my Credit Card on 05/04/25021 which is failed but Amount in debit from my credit card. And 1 Same Another transaction is done on 06/04/2021 for Rs. 773.79 which is also failed.

In there Both Transaction are failed and my 1st Transactions Amount 773.79 Rs credit my credit card account. But 2nd Amount of my 773.79 Rs not credit in my account yet.

One Transaction Done on 5/4/2021 and
2nd transaction done on 6/04/2021.

so please check at your side and credit Balance 773.79 Rs as earliest in my credit card account.

Pls do needful in said matter as earliest.

THANKS

FROM : PRABHAKAR V MAHAJAN
MOB.NO - [protected]
SURAT. GUJARAT. INDIA.

Dear Sir/Madam,

i am rajesh and using mobikwik wallet - wallet id - [protected].june 15 i make the transaction on amount Rs.10817.685 to my account. But still now the issue not solved. I make the complaint on mobikwik customer care number they told me the transaction was failed and raise the ticket .the ticket number is 19861065.but still now i did not get the money. The customer care number was[protected].i have attached the transaction screenshot for your reference.

I used mobikwik for third party transaction to coindcx(neblio technologies).the transaction was of 3053 Rs but it was unsuccesful and not reflected in mobikwikm app transaction history.and the money is debited from my bank account and till now the reversal of money haven't happened.Its been around 13 days i haven’t got the refund.I did contact coindcx they did say that I did transaction of 3053 Rs on 5th of june i also have the email recieved from them saying the transaction was declined.

TNEB Electricity bill paid for service no.[protected] thro' Debit card but
failed.
Transaction id : MK[protected]
Transaction date:[protected] for Rs.3081/- at 20.41:23hours.
Request: refund of Rs. 3081/- as debited thro' my DEBIT CARD
EMAILID: [protected]@yahoo.com

Thank you mobikwik.. I got money today

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I used zip balance of my mobiquick account, which was 1000 rs. But when i got my bill its shows 1299 rs. When i tried to pay this amount then system shows error "YOUR REQUEST CAN NOT BE PROCESSED".
when i try to contact with mobiquick team, then tried to fooled me on this.
Now my pending dues shows 1499 rs, while i did't use a single rupees after my first bill.
My upi for mobiquick is - [protected]@ikwik

Amount deducted from my account and order not placed on myntra the order id is [protected].I am make payment through upi id is [protected]@hdfcbank please resolve it

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I paid eb bill today 15/06/2021.it deducted amount from my account. But it didn't give any receipt or process.. Very urgent pls..

Dear sir/madam

This is to bring in notice that fraud payment transaction has been carried out by some unauthorized person with you as per detail under:
of amounting rs.39469 at 4:15 pm on 14/06/2021 with sbi card ending with 879

In this regard, i wish to point out that i am the owner of the credit card and the one who used it in the said transaction.
I solemnly declare that i have neither used the credit card myself nor authorized the unknown fraud person to used it on my behalf to make any payments.
I have taken up the matter with the legal authorities and concerned bank so as to prosecute the unauthorized person having made the payment with my credit card.
I request to look into the matter at your end and take necessary steps to apprehend / blacklist the person having commited the criminal offence. I have attached the dispute form and i complaint the police of central crime branch also. I scanned the copy and sent to you. Pls find out the files. Please resevers the amount immeditely.

Hi,

Im writing here after continuous follow ups on Mobikwik application with no afformative reply from their end. On June 1, I made a transaction of INR 6, 000 using Mobikwik but the transaction failed at their end. While the money was debited from the bank, it never got added to the Mobikwik wallet. The reference number for the same is[protected].

Its been 14 days since and in no case, banks take this long to initiate refund if its at all pending at their end.

There is no way Mobikwik can lose that money and not refund it. Your grievance system is so poor that its been 14 days I’m going back and forth between Mobikwik and the bank.

I'm done with their standard responses as its already been more than 24-48 hours.

Warm regards
Sugandha Dhamija

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[protected]
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