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Mobikwik Complaints & Reviews

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Updated: Nov 28, 2025
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Mobikwik reviews & complaints page 94

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S
Sahil@22
May 31, 2021
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I added money from mobiwik but its get deducted but ammount is not showing
Mobikwik customer support has been notified about the posted complaint.
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    Nuclear Films
    May 31, 2021
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    Invoice not available for a transaction.

    Website: www.mobikwik.com

    Sad to say, this Indian company has no value for customers' money. I have made a transaction of 1000 through mobikwik, but the amount got deducted from my account and not got addwd to my walllet or the merchant wallet. Mobikwik has also not generated invoice for that transaction. Isnt this a fraud. Kindly look onto the issue....
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    Rishabhr
    May 31, 2021
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    Address: 5th Floor, Huda City Centre Metro Station, Sector 29, Gurugram, Haryana 122001, India

    It has been 2 weeks but still my issue is not resolved yet.
    I have cancelled a order on amazon and it has initiated a refund of 17999 for the same 2 weeks ago and it should have been credited to my mobikwik account by now. Even i have tried to reach on mobikwik help and support but no positive response. Please resolve my problem.
    Mobikwik order id[protected].
    Amazon refund reference no [protected]
    Mobikwik customer support has been notified about the posted complaint.
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      Rishabhr
      May 31, 2021
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      Address: 5th Floor, Huda City Centre Metro Station, Sector 29, Gurugram, Haryana 122001, India
      Website: [email protected]

      It has been 3 weeks but still my issue is not resolved yet.
      I have cancelled a order on amazon and it has initiated a refund of 17999 for the same 3 weeks ago and it should have been credited to my mobikwik account by now. Even i have tried to reach on mobikwik help and support but no positive response. Please resolve my problem.
      Mobikwik order id[protected].
      Amazon refund reference no [protected]
      Registered email- roy[protected]@gmail.com
      Registered phone no - [protected]
      Mobikwik customer support has been notified about the posted complaint.
      Here are some images👇👇

      Amazon refund not credited - Comment #3839263 - Image #0
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        S
        Shephali Srivastava
        May 31, 2021
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        I used mobiwik to add money in wazir x account. However money deducted and showed success in mobiwik but not credited in wazir x. Also not came back to my original bank account or mobiwik account. Please help.

        Now uts showing pg transaction in history and success
        +1 photos
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          Mantri vinay
          May 31, 2021
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          Address: HPCL auto care center sector 23 A gurgaon.

          Order id [protected]
          .
          Hpcl auto Care center transaction done on Saturday.
          .
          Online this number is submited but offline petrol pump Denied for this transaction . I got information before last 2 years this number was registered for their transaction.
          Petrol pump and mobikiwik did not updated the number after that. It lost my 700 rs. I want return back my amount. Otherwise I will registered complain about this. It's a fraud with customers.
          +1 photos
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            R
            Ratan Dewasi
            May 30, 2021
            Resolved
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            Resolved

            Address: Dahanpuragali anadra, Reodar, Sirohi

            Dear mobikwik, PG transaction from upi, money was deducted to my account but not credited to merchant account. Please do needful and tell me when i get my refund back.
            Looking forward to your reply.
            Here the attached file is 2 screenshot of payments. Please look into this and solve my problem as soon as possible.
            +2 photos
            May 31, 2021
            Complaint marked as Resolved 
            9892993829
            Mobikwik customer support has been notified about the posted complaint.
            May 31, 2021
            Updated by Ratan Dewasi
            Give me reply sir
            Thanks mobikwik I got refund
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              umesh7t
              May 30, 2021
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              Today I recharged 698rs for [protected] wrongly. I suppose to recharge my primary number [protected]. Please refund the deducted amount.
              Mobikwik customer support has been notified about the posted complaint.
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                R
                Rishabhr
                May 30, 2021
                Resolved
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                Resolved

                I have ordered a product from amazon on 13 th april and later i had to cancel it . Amazon initiated a refund on 13 may worth 17999 but it's still not credited in my wallet. I have even tried to reach mobikwik but still no proper response
                Mobikwik order id[protected]
                Amazon reference no-[protected]
                +3 photos
                May 30, 2021
                Complaint marked as Resolved 
                Totally useless company pathetic customer service they did nothing to solve my problem. I raised a complaint 2 weeks back but no response
                Mobikwik customer support has been notified about the posted complaint.
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                  G
                  Gomayank
                  May 29, 2021
                  Resolved
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                  Resolved

                  A transaction (Ref Num:[protected] of Rs 10000 has been made from my Hdfc Bank Debit Card on 17th May at 11:51am to merchant CoinDCX through Mobikwik payment gateway.
                  The money has been debited from my account but the transaction failed.

                  It's been 12 days but the amount has not been reverted back to my account

                  The confirmation email from the merchant (CoinDCX) of the failed transaction is being forwarded to you
                  Also the bank transaction details are attached herewith for your reference
                  +2 photos
                  Jun 3, 2021
                  Complaint marked as Resolved 
                  Money has been reverted back to my card.
                  Mobikwik customer support has been notified about the posted complaint.
                  May 29, 2021
                  Updated by Gomayank
                  I have contacted Hdfc Bank in this regard and their reply email is attached

                  May 29, 2021
                  Updated by Gomayank
                  My Mobikwik account's mobile number is [protected]
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                    A
                    Ankit0011
                    May 29, 2021
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                    On 20/05/21 i have deposited 579 rupees in my wallet the money has been deducted from my bank account but it is not reflecting in my MobiKwik wallet
                    Mobikwik customer support has been notified about the posted complaint.
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                      A
                      amitk888
                      from Mumbai, Maharashtra
                      May 29, 2021
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                      Resolved

                      Hi, My Rs. 10000 money deducted by mobikwik and same is not recieved by wazirx ... :( I lost my all money. Please check screenshot.. it was emergency money i used and now i want it badly. Please somebody help me.
                      +1 photos
                      May 30, 2021
                      Complaint marked as Resolved 
                      Issue solved, wazirx account money got deposited today .
                      Mobikwik customer support has been notified about the posted complaint.
                      Hello my money got deducted from mobiwik which is 29513, but it’s not reflecting in wazirx . Can some one help me out .

                      RS 10000 Money deducted but not credited in wazirx - Comment #3921237 - Image #0
                      RS 10000 Money deducted but not credited in wazirx - Comment #3921237 - Image #1
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                        M
                        Mayhool
                        May 28, 2021
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                        Address: Shreeram nagar Society, balasinor road, sevaliya

                        Dear mobikwik, PG transaction from upi, money was deducted to my account but not credited to merchant account. Please do needful and tell me when i get my refund back.
                        Looking forward to your reply.
                        Here the attached file is 2 screenshot of payments. Please look into this and solve my problem as soon as possible.
                        +2 photos
                        Mobikwik customer support has been notified about the posted complaint.
                        May 28, 2021
                        Updated by Mayhool
                        Dear mobikwik, PG transaction from upi, money was deducted to my account but not credited to merchant account. Please do needful and tell me when i get my refund back.
                        Looking forward to your reply.
                        Here the attached file is 2 screenshot of payments. Please look into this and solve my problem as soon as possible.

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                          imtiaj1000
                          May 28, 2021
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                          Website: mobikwik

                          I have deposited money via UPI to my wallet and the money was debited from my bank account, yet the wallet balance is shown zero.
                          +2 photos
                          Mobikwik customer support has been notified about the posted complaint.
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                            Mayhool
                            May 28, 2021
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                            Address: Shreeram nagar Society, balasinor road, sevaliya

                            Dear mobikwik, PG transaction from upi, money was deducted to my account but not credited to merchant account. Please do needful and tell me when i get my refund back. I send money through phone pe to mobikwik account. I attached 2 screenshot
                            +2 photos
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                              S
                              Salmanali02
                              May 28, 2021
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                              Today I.e. 28 May, 2021 I initiate amounting to Rs.10, 000/- transfer via my UPI gateway, and same has been debited from my concerned (Indusind Bank account[protected] but did not reflect/Credited in to MobikwIk Wallet or destiny wallet (I.e. Coinswhich Kuber) transaction VPA "[protected]@hdfcbank" (UPI ref No.[protected] same as attached for ready reference. Plz do needful asap. Thanks.
                              +1 photos
                              Mobikwik customer support has been notified about the posted complaint.
                              May 28, 2021
                              Updated by Salmanali02
                              Still not resolved. Today I.e. 28 May, 2021 I initiate amounting to Rs.10, 000/- transfer via my UPI gateway, and same has been debited from my concerned (Indusind Bank account[protected] but did not reflect/Credited in to MobikwIk Wallet or destiny wallet (I.e. Coinswhich Kuber) transaction VPA "[protected]@hdfcbank" (UPI ref No.[protected] same as attached for ready reference. Plz do needful asap. Thanks.

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                                V
                                Verdigris
                                May 28, 2021
                                Resolved
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                                Resolved

                                Address: India

                                Mobiqwik charges exorbitant amount of transactions fees -- the first sign that they are cheats, looting people's hard-earned money through such charges. (To add 10000 rs, I have to pay extra 200rs as service charge. Then, to pay the 10000 rs from mobiqwik to a merchant, I have to pay another 175rs as convenience fee. So, to use the mobiqwik wallet for transacting 10000rs, I end up paying about 500rs as transaction and convenience fee!)

                                As if these cheating tactics were not enough, I have now no clue of the 10000rs I was trying to transact yesterday. On May 28, 2021. I attempted to transfer the amount of 10000rs to 'Neblio Technologies Private Limited'. The amount gets deducted from the wallet, but no trace of the amount with the merchant or mobiqwik. Their bot-controlled customer service is absolutely useless and serves no purpose but to frustrate a customer and zero out their experience. Mobiqwik, return my money immediately; this is an emergency. Do not play with people's money.

                                What is your contact number? Every number I find online related to you guys returns invalid. Return my money immediately.
                                +1 photos
                                Jun 2, 2021
                                Complaint marked as Resolved 
                                No email, no call, but money has appeared in the wallet.
                                Mobikwik customer support has been notified about the posted complaint.
                                May 31, 2021
                                Updated by Verdigris
                                Ticket id: 19566698

                                Too much delay already. Give my money back.
                                May 31, 2021
                                Updated by Verdigris
                                Managed to contact their customer service. The customer service agent, Pawan Kumar, insulted my emergency situation, mocking it. This is not the sign of a credible company. @Consumer complaints, request you to follow up with my case; I need my money that Mobiqwik is holding.

                                @Mobiqwik: Return my money immediately.
                                Jun 02, 2021
                                Updated by Verdigris
                                Thank you, Consumer Complaints, for helping resolve this!
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                                  Rajput ji
                                  May 28, 2021
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                                  Address: Mandi himachal pradesh

                                  Hlo
                                  Namskar sir
                                  Mera name vijay hai..sir meri mata g ke phone no. Pr call aya tha ki woh bank manager bol rha hai.or usne dhokhe se meri mma ke account no. Se 20743, 20743 do bar paise debit kr liye ecom mobikwik me..meri apse request hai ki ap iske bare inquery kre or mujhe paise bapis dilwaye kuki ye dhokha hua hai mere sth..meri mother ka account no. - [protected] hai...or unka mobile no. [protected] hai...
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    Vinayasri
                                    May 27, 2021
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                                    Address: Vuyyur
                                    Website: Mobikwik.com

                                    Hi team,
                                    Fraudulent transaction done by Mobikwik about 10100/ from credit card on 16April 2021...when I redeem my credit points unfortunately deduce my credit card amount deducted...
                                    +1 photos
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      P
                                      PSSangeetha
                                      May 27, 2021
                                      Resolved
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                                      Resolved

                                      This complaint is regarding the Unauthorised transactions that took place using my credit card today 27th May through NOBROKER RENTPAYMENT.

                                      I haven't authorised the transaction that is mentioned above, The transaction took place completely without my knowledge and the card was not in my possession. I notified the bank immediately when I noticed the transaction mail/message.

                                      Kindly help me in this.
                                      +2 photos
                                      Jun 1, 2021
                                      Complaint marked as Resolved 
                                      Mobikwik customer support has been notified about the posted complaint.
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