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Updated: Dec 1, 2025
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Mobikwik reviews & complaints page 94

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M
[email protected]
Jun 2, 2021
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Address: House no. 1328 sector 10 Panchkula Haryana

Dated[protected]for rs. 508.85 shows success but not yet credited in merchants account neither refunded to my mobikwik wallet or my bank account, kindly advise,
Mobikwik customer support has been notified about the posted complaint.
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    karthik516
    Jun 2, 2021
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    My Rs. 4990 money deducted by mobikwik and same is not recieved by ZAAKPAY-RETAIL JGWCAG PG.
    Please check attached screenshot.. it was emergency money.
    Please resolve this as early as possible.
    Mobikwik customer support has been notified about the posted complaint.
    Jun 02, 2021
    Updated by karthik516     Sir please do need full for me.

    order id :[protected]
    Jun 03, 2021
    Updated by karthik516     could you please some one help me on this
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      Pragati21
      Jun 2, 2021
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      While trying to add money in wazirx application, amount has to go through mobikwik, but the total amount got deducted to and not added in mobikwik
      Mobikwik customer support has been notified about the posted complaint.
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        kishor rajguru
        Jun 2, 2021
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        Address: Klaus union group

        I have done the transaction on dtd.[protected], deduct amount of Rs.2750/- from my ICICI Credit card and not received to my Mobikwik wallet.
        I have already raised the complement.
        Mobikwik customer support has been notified about the posted complaint.
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          anush manvi
          Jun 2, 2021
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          Website: tatasky.com

          Dear mobikwik, PG transaction from upi, money was deducted from my account but not credited to merchant account and transaction shows failed. Please help me regarding this and when will i get my refund back?
          Mobikwik customer support has been notified about the posted complaint.
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            R
            Raunak1 shah
            from Mumbai, Maharashtra
            Jun 2, 2021
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            Hi,

            Mobikwik has charged me Rs 99 for their Zip services which i do not wish to use.

            I even raised a compliant on their portal but still they are not ready to accept, they are saying this will affect by credit score if i dont pay.

            Why should i pay for something i dont want to use.

            I request you to kindly look into this matter
            Mobikwik customer support has been notified about the posted complaint.
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              S
              Sakthimouneesh
              Jun 2, 2021
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              My payment Rs.10000/- pending ..what problem.. my credit card account not credited... Pls immediately action..
              Mobikwik customer support has been notified about the posted complaint.
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                D
                Dipankar Tamuly
                Jun 1, 2021
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                Address: Malabar Extrution Engineers, Peppathy priovam

                Me mobikwik zip letter use..rs584.55 deu date 20may ..me not pay rupees but lockdown...so 21 may panalty rs 100 add ...and today panalty rs 300 today..total rs 984.55 .pay rs984 pay today ... solve this problem...
                Mobikwik customer support has been notified about the posted complaint.
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                  S
                  Shrinp1992
                  Jun 1, 2021
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                  I was trying to recharge my no. Using mobikwik, i followed the process of payment but instead of giving me payment options they directly debited the money from their zip service, for which i was completely unaware that it has a 99rs activation charges, they debited the money first and then they are asking for 99 rs activation charge, is not this making me take a service of 99rs against my will.
                  I was trying to make a simple upi payment but they did what i mentioned.
                  If my zip service is not activated then why did mobikwik allow the 1st debit from my account.
                  Its just a forceful way of mobikwik to take their zip service.
                  Please help me here.
                  Mobikwik customer support has been notified about the posted complaint.
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                    M
                    Mohammed kamal
                    Jun 1, 2021
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                    I did a UPI transaction to add money to my wazirx account the transaction says successfull but the money was not transfered to wazirx account.
                    Mobikwik customer support has been notified about the posted complaint.
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                      S
                      Siva543
                      Jun 1, 2021
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                      Hi I have done Upi transaction of amount Rs 1000, using mobikwik app the transaction was not successful, but amount got debited from my account.i have raised dispute with my bank but rejected stating money credited to merchant account.Its been more than 8 working days still refund not received.Attached screenshot for transaction reference njmber
                      Mobikwik customer support has been notified about the posted complaint.
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                        NishantMeena
                        May 31, 2021
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                        I was trying to add money in wazirx via mobikwik payment gateway. So money got deducted from my bank but not showing in wazirx. Also while seeing in History of Mobikwik, it's showing it as PG transaction and invoice is not available. Please do something ASAP. As I need my money back.
                        Terminal ID: 10003997
                        Transaction Number: 103963
                        Mobikwik customer support has been notified about the posted complaint.
                        May 31, 2021
                        Updated by NishantMeena                         Give me reply sir, mobikwik
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                          Ceaser_21
                          May 31, 2021
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                          I recharged my Jio number with 555 plan which is under offer which says "flat 100 cashback on recharge above 399".
                          But it's been 2 days and no cashback credited to my wallet.
                          Mobikwik customer support has been notified about the posted complaint.
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                            S
                            Sahil@22
                            May 31, 2021
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                            I added money from mobiwik but its get deducted but ammount is not showing
                            Mobikwik customer support has been notified about the posted complaint.
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                              N
                              Nuclear Films
                              May 31, 2021
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                              Invoice not available for a transaction.

                              Website: www.mobikwik.com

                              Sad to say, this Indian company has no value for customers' money. I have made a transaction of 1000 through mobikwik, but the amount got deducted from my account and not got addwd to my walllet or the merchant wallet. Mobikwik has also not generated invoice for that transaction. Isnt this a fraud. Kindly look onto the issue....
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                              Rishabhr
                              May 31, 2021
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                              Address: 5th Floor, Huda City Centre Metro Station, Sector 29, Gurugram, Haryana 122001, India

                              It has been 2 weeks but still my issue is not resolved yet.
                              I have cancelled a order on amazon and it has initiated a refund of 17999 for the same 2 weeks ago and it should have been credited to my mobikwik account by now. Even i have tried to reach on mobikwik help and support but no positive response. Please resolve my problem.
                              Mobikwik order id[protected].
                              Amazon refund reference no [protected]
                              Mobikwik customer support has been notified about the posted complaint.
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                                Rishabhr
                                May 31, 2021
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                                Address: 5th Floor, Huda City Centre Metro Station, Sector 29, Gurugram, Haryana 122001, India
                                Website: [email protected]

                                It has been 3 weeks but still my issue is not resolved yet.
                                I have cancelled a order on amazon and it has initiated a refund of 17999 for the same 3 weeks ago and it should have been credited to my mobikwik account by now. Even i have tried to reach on mobikwik help and support but no positive response. Please resolve my problem.
                                Mobikwik order id[protected].
                                Amazon refund reference no [protected]
                                Registered email- roy[protected]@gmail.com
                                Registered phone no - [protected]
                                Mobikwik customer support has been notified about the posted complaint.
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                                Here are some images👇👇
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                                  S
                                  Shephali Srivastava
                                  May 31, 2021
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                                  I used mobiwik to add money in wazir x account. However money deducted and showed success in mobiwik but not credited in wazir x. Also not came back to my original bank account or mobiwik account. Please help.

                                  Now uts showing pg transaction in history and success
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    M
                                    Mantri vinay
                                    May 31, 2021
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                                    Address: HPCL auto care center sector 23 A gurgaon.

                                    Order id [protected]
                                    .
                                    Hpcl auto Care center transaction done on Saturday.
                                    .
                                    Online this number is submited but offline petrol pump Denied for this transaction . I got information before last 2 years this number was registered for their transaction.
                                    Petrol pump and mobikiwik did not updated the number after that. It lost my 700 rs. I want return back my amount. Otherwise I will registered complain about this. It's a fraud with customers.
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      R
                                      Ratan Dewasi
                                      May 30, 2021
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                                      Resolved

                                      Address: Dahanpuragali anadra, Reodar, Sirohi

                                      Dear mobikwik, PG transaction from upi, money was deducted to my account but not credited to merchant account. Please do needful and tell me when i get my refund back.
                                      Looking forward to your reply.
                                      Here the attached file is 2 screenshot of payments. Please look into this and solve my problem as soon as possible.
                                      May 31, 2021
                                      Complaint marked as Resolved 
                                      9892993829
                                      Mobikwik customer support has been notified about the posted complaint.
                                      May 31, 2021
                                      Updated by Ratan Dewasi                                       Give me reply sir
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                                      Thanks mobikwik I got refund
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