Mobikwik Complaints & Reviews

I had a failed transaction while transferring Rs. 3000 to my CoinDCX account with a deduction of the amount from my account on 8th June 2021. The reference details are given below. I am yet to receive the refund. Please support.

Paid from Net Banking(#OrderId:5c4429ca613ca)

Transaction Id: 5c4429ca613ca

Manoj MT
[protected]@gmail.com

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Jun 24, 2021

Updated by manojmtmsw The payment is yet to be received back.

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Sugandha Dhamija

from Delhi, Delhi

Jun 15, 2021

Hi, exactly same happened with me on June 1st. Is there any response from their end yet?

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The payment failed at Zomato but the money has been deducted from my wallet . I talked to Zomato support agent they already initiated my refund money but it's been more than 7 days i didn't receive money in wallet .. this is such a bad experience from this app i suggest everyone not to use this wallet please prefer Paytm phone pay

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Sourabh Mehru

Oct 9, 2021

Dear sir,

The payment failed at Zomato 2 times but the money has been deducted from my wallet .

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Trima

from Kolkata, West Bengal

Jan 22, 2022

My order placed on ZOMATO failed twice with “payment incomplete” status but money has been deducted from my Mobikwik wallet. Worst experience. No refund as yet.

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Address: 2nd Floor, Orchid Centre, Golf Course Road, Sector 53 Gurgaon Gurgaon District Haryana India - 122002

This is the issue:
Amount:-2500
Merchant:- CoinSwitch Kuber
Date of Transaction:-22 May 2021
Time of Transaction:-1:10 AM
Mobiqwik is repeatedly hoarding people's money with the false promise of instant payments. They take several days to return the money deposited in an emergency. Can you imagine this -- I try to transfer money from Mobiqwik for an emergency, and mobiqwik holds this money for several days before returning it back?! What will the ordinary person struggling for money do if such companies continue to cheat them?! The CEO comes and talks big things on TV, looting people's hard-earned money.

Jun 18, 2021

Complaint marked as Resolved

Mobikwik customer support has been notified about the posted complaint.

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25442 deducted as PG transaction on 3 june 2021 but Mobikwik and wazirx are saying that money has not received by them. Has money flushed in the air or they are trying to commit broad day loot from me of my hard earned money. Now what can I do to get my money from these BIGGIES. Has any honesty is remained in the society...
See the attachments, both mobikwik and wazirx are saying Contradictory replies...

Jun 19, 2021

Complaint marked as Resolved

Received the money on 18 june 2021

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Website: Mobikwik.com

Hi my registered mobile number with app is [protected] i have mistakenly activated zip or pay later service on mobikwik and want to close it due to cibil score concerns as an unwanted loan will appear on my report but they are denying to close loan account as there is no such loan accounts that can not be closed if i dont want then they just go with my request

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Shubham Savita

Aug 30, 2021

I paid mobikwik pay later due but payment failed or amount deducted from my bank account

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Snehashish Bramha

Sep 16, 2021

I just open mobikwik app and on the main interface of the app there is single click activation button for mobikwik zip services. After opening the app I accidentaly press the active now button on the banner and they are now charging 99rs for 15 days using zip service.. I have created suppprt request but they didn't close my zip account. This will have a huge impact on my cibil score If I didn't pay 99rs fee.. so what can I do now ? Pay 198rs every month for rest of my life just to main the cibil score ?? They are not replying to my email. Kindly Help me.

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25442 deducted as PG transaction on 3 june 2021 but Mobikwik and wazirx are saying that money has not received by them. Has money flushed in the air or they are trying to commit broad day loot from me of my hard earned money. Now what can I do to get my money from these BIGGIES. Has any honesty is remained in the society...

Jun 19, 2021

Complaint marked as Resolved

money received on 18 june 2021

Mobikwik customer support has been notified about the posted complaint.

Jun 12, 2021

Updated by shivendra2220 Bank is saying that money has been debited from my account

Jun 12, 2021

Updated by shivendra2220 Also when money was deducted from Mobikwik, It showed Successful transaction but money got flushed in the air.

Jun 12, 2021

Updated by shivendra2220 Both are saying contrary things... Mobikwik is saying that money has reached the merchant... and Wazirx is saying that money has not reached even both of them... how is it possible... are they conspiring to embezzle my money... I will not leave them even if I have to go to Consumer Court with all their replies in Documented form

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2 Jun 2021 - ₹ 1, 353.07 Paid to Mobikwik on Google Pay [Paid ₹ 1, 353.07]
bank statement & google pay successful transaction id :
CICAgoCUnYnhYq

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Jun 12, 2021

Updated by Sagar Kandoi my payment deducted in my account successful but many days not updated in mobikwik zip account pls updated my payment immediate

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Address: Seoni

I did txn on 21/05 but it fails at bank end, but money deducted from wallet and till today no refund. Please understand it's not a small amount for me. As the transaction failed merchant said to contact issuing bank in case money not credited with in 7-12 days. I was waiting since 12 days patiently but money not refunded than I raised issue with mobikwick but they said txn successful from their end. So where is my money please help me to get my refund. My ticket no. 19669987.

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On 19th May 3333 rs(3399.66 including charges). Transaction declined but amount debited from mobikwik. Raised a complaint and provided all information. They didn't respond at all

Jun 19, 2021

Complaint marked as Resolved

amount refunded to the source card.

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[email protected]

Jun 19, 2021

Issue resolved. Received refund from mobikwik to my card account

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I made a payment of rs1204.33 to pharmacy for a medicine order through mobikwik wallet the payment is showing successful money has been deducted from the bank but payment is showing failed at pharmacy. Pharmacy is saying that they didn't received the money.

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Tried to deposit money from Mobikwik to merchant (Neblio Tech)

Merchant: NEBLIO Technologies Pvt. Ltd.
Date : 20th May 2021

This is the second time I’m facing this issue
The latest being
Merchant - NEBLIO Technologies Pvt Ltd.
Date : 8th June

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I just made a payment of Rs 1000 from my Google Pay account to my Mobikwik Wallet and the transaction has been marked successful by Gpay and the money hasbeen deducted but its not showing on my Mobikwik account and the payment I was making to Neblio Technologies is stuck.
The Gpay transaction ID is CICAgODU14LIZw

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Address: Gurugram, Haryana

This is the second time the same issue is repeating. Tried to deposit money from Mobiqwik to merchant (Neblio Tech.) twice in the last 15 days; payment failed both times.

This is the latest issue:

Amount: INR 9999
Merchant: NEBLIO Technologies Pvt. Ltd.
Date of transaction: 8 June 2021
Time of transaction: around 21:40 hrs

Mobiqwik is repeatedly hoarding people's money with the false promise of instant payments. They take several days to return the money deposited in an emergency. Can you imagine this -- I try to transfer money from Mobiqwik for an emergency, and mobiqwik holds this money for several days before returning it back?! What will the ordinary person struggling for money do if such companies continue to cheat them?! The CEO comes and talks big things on TV, looting people's hard-earned money.

@Mobiqwik: Return my money immediately!

Jun 9, 2021

Complaint marked as Resolved

Money received.. phew!

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Address: India

Date of incident: 03/05/2021

I was the victim of a fraudulent unauthorized credit card transaction. Credit card of IndusInd Bank. Merchant name: Mobikwik Category: Utilities.
Amount: 10000 approx. The mentioned bank is claiming liability of the transaction on me just because the OTP had come on my phone. In reality, I had not given the OTP on any website neither to any person for the transaction to be successful.

I hope the above matter is well understood and will be addressed at the earliest. Kindly contact me for more details if required.

Regards,
Mrs. Parul Davda
Mob : +91 [protected]

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Address: kerala India

I had recently added considerable amount to my dream11 wallet. However it is not being credited or reflected on my dream11 wallet balance.
I had added Rs 1, 000 two times through Mobikwik app. Even though the amount was being debited from my bank, it is not yet credited to my dream11 wallet and also Bank account.
Please arrange to look in to the issue urgently and arrange to credit the amount to my Bank Account as early as possible.

Regards

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I have made transaction from CC to bank from mobikwik but the amount isn't been credited to my bank account. I have contacted the bank with the RRN number they have provided but there is no transaction received by the bank

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Transportation success but pg transportation is not complete

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My order I’d - ZP5c3ebeafc5273
I had transferred a sum of amount 10, 177 on 4 june 2021 but it has still not been credited to my account .

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Address: wazirx

Hi just sent 15000/- using wazix to deposit money using mobiqwik gateway,
money debited from bank account but money not come into wazirx; I did a follow on transaction for the same amount and that arrived, but the previous amount has not arrived ;
Pls help

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alfydavy

Jun 8, 2021

I hve just sent another transaction for 10000/- and the payment is gone through from my bank, but the page transferring me back to wazirx from mobiqwik is just spinning blank and neither my wazirx account is updated with the 10k amount.
Now I have 15k + 10 k in limbo on the payment bridge and my trades are seriously affected .
Can you restore my payments to wazirx account .
This kind of lapses are seriously unacceptable.
I am attaching the screen shot of the both the pages one of mobiqwik page that should transition to wazirx and the other my wazirx account snapshot, where no amounts are reflecting 15k + 10 k 2 transactions

Mobikwik Complaints & Reviews

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Mobikwik reviews & complaints page 95

Non-receipt of refund

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Money deducted from mobikwik wallet but order failed from Zomato

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Money deducted form the bank but not credited to merchant

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25442 deducted as PG transaction on 3 june 2021 but transaction failed at WazirX

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Zip/pay later deactivation deny by app

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Money deducted as PG transaction on 3 june 2021

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Payment done but not updated in mobikwik zip account

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Transaction failed but money deducted from wallet

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Amount debited and not responding

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Amount deducted but not received by the merchant

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Second time

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Stuck money

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Money deducted from wallet but not credited to merchant -- AGAIN

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Fraudulent credit card transaction

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Transaction was not yet reflected in may wallet

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Money not credited to my bank it's been a month

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Payment processing issue

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Money not credited to wazirx

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Wazirx gateway - amount not arrive INR 15000/-

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My amount of 6k deducted from idbi to mobikwik

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