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Mobikwik Complaints & Reviews

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Updated: Dec 1, 2025
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Mobikwik reviews & complaints page 95

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U
umesh7t
May 30, 2021
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Today I recharged 698rs for [protected] wrongly. I suppose to recharge my primary number [protected]. Please refund the deducted amount.
Mobikwik customer support has been notified about the posted complaint.
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    Rishabhr
    May 30, 2021
    Resolved
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    I have ordered a product from amazon on 13 th april and later i had to cancel it . Amazon initiated a refund on 13 may worth 17999 but it's still not credited in my wallet. I have even tried to reach mobikwik but still no proper response
    Mobikwik order id[protected]
    Amazon reference no-[protected]
    May 30, 2021
    Complaint marked as Resolved 
    Totally useless company pathetic customer service they did nothing to solve my problem. I raised a complaint 2 weeks back but no response
    Mobikwik customer support has been notified about the posted complaint.
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      Gomayank
      May 29, 2021
      Resolved
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      A transaction (Ref Num:[protected] of Rs 10000 has been made from my Hdfc Bank Debit Card on 17th May at 11:51am to merchant CoinDCX through Mobikwik payment gateway.
      The money has been debited from my account but the transaction failed.

      It's been 12 days but the amount has not been reverted back to my account

      The confirmation email from the merchant (CoinDCX) of the failed transaction is being forwarded to you
      Also the bank transaction details are attached herewith for your reference
      Jun 3, 2021
      Complaint marked as Resolved 
      Money has been reverted back to my card.
      Mobikwik customer support has been notified about the posted complaint.
      May 29, 2021
      Updated by Gomayank
      I have contacted Hdfc Bank in this regard and their reply email is attached

      May 29, 2021
      Updated by Gomayank
      My Mobikwik account's mobile number is [protected]
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        A
        Ankit0011
        May 29, 2021
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        On 20/05/21 i have deposited 579 rupees in my wallet the money has been deducted from my bank account but it is not reflecting in my MobiKwik wallet
        Mobikwik customer support has been notified about the posted complaint.
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          A
          amitk888
          from Mumbai, Maharashtra
          May 29, 2021
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          Hi, My Rs. 10000 money deducted by mobikwik and same is not recieved by wazirx ... :( I lost my all money. Please check screenshot.. it was emergency money i used and now i want it badly. Please somebody help me.
          May 30, 2021
          Complaint marked as Resolved 
          Issue solved, wazirx account money got deposited today .
          Mobikwik customer support has been notified about the posted complaint.
          Hello my money got deducted from mobiwik which is 29513, but it’s not reflecting in wazirx . Can some one help me out .
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            M
            Mayhool
            May 28, 2021
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            Address: Shreeram nagar Society, balasinor road, sevaliya

            Dear mobikwik, PG transaction from upi, money was deducted to my account but not credited to merchant account. Please do needful and tell me when i get my refund back.
            Looking forward to your reply.
            Here the attached file is 2 screenshot of payments. Please look into this and solve my problem as soon as possible.
            Mobikwik customer support has been notified about the posted complaint.
            May 28, 2021
            Updated by Mayhool
            Dear mobikwik, PG transaction from upi, money was deducted to my account but not credited to merchant account. Please do needful and tell me when i get my refund back.
            Looking forward to your reply.
            Here the attached file is 2 screenshot of payments. Please look into this and solve my problem as soon as possible.

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              I
              imtiaj1000
              May 28, 2021
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              Website: mobikwik

              I have deposited money via UPI to my wallet and the money was debited from my bank account, yet the wallet balance is shown zero.
              Mobikwik customer support has been notified about the posted complaint.
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                M
                Mayhool
                May 28, 2021
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                Address: Shreeram nagar Society, balasinor road, sevaliya

                Dear mobikwik, PG transaction from upi, money was deducted to my account but not credited to merchant account. Please do needful and tell me when i get my refund back. I send money through phone pe to mobikwik account. I attached 2 screenshot
                Mobikwik customer support has been notified about the posted complaint.
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                  S
                  Salmanali02
                  May 28, 2021
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                  Today I.e. 28 May, 2021 I initiate amounting to Rs.10, 000/- transfer via my UPI gateway, and same has been debited from my concerned (Indusind Bank account[protected] but did not reflect/Credited in to MobikwIk Wallet or destiny wallet (I.e. Coinswhich Kuber) transaction VPA "[protected]@hdfcbank" (UPI ref No.[protected] same as attached for ready reference. Plz do needful asap. Thanks.
                  Mobikwik customer support has been notified about the posted complaint.
                  May 28, 2021
                  Updated by Salmanali02
                  Still not resolved. Today I.e. 28 May, 2021 I initiate amounting to Rs.10, 000/- transfer via my UPI gateway, and same has been debited from my concerned (Indusind Bank account[protected] but did not reflect/Credited in to MobikwIk Wallet or destiny wallet (I.e. Coinswhich Kuber) transaction VPA "[protected]@hdfcbank" (UPI ref No.[protected] same as attached for ready reference. Plz do needful asap. Thanks.

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                    V
                    Verdigris
                    May 28, 2021
                    Resolved
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                    Resolved

                    Address: India

                    Mobiqwik charges exorbitant amount of transactions fees -- the first sign that they are cheats, looting people's hard-earned money through such charges. (To add 10000 rs, I have to pay extra 200rs as service charge. Then, to pay the 10000 rs from mobiqwik to a merchant, I have to pay another 175rs as convenience fee. So, to use the mobiqwik wallet for transacting 10000rs, I end up paying about 500rs as transaction and convenience fee!)

                    As if these cheating tactics were not enough, I have now no clue of the 10000rs I was trying to transact yesterday. On May 28, 2021. I attempted to transfer the amount of 10000rs to 'Neblio Technologies Private Limited'. The amount gets deducted from the wallet, but no trace of the amount with the merchant or mobiqwik. Their bot-controlled customer service is absolutely useless and serves no purpose but to frustrate a customer and zero out their experience. Mobiqwik, return my money immediately; this is an emergency. Do not play with people's money.

                    What is your contact number? Every number I find online related to you guys returns invalid. Return my money immediately.
                    Jun 2, 2021
                    Complaint marked as Resolved 
                    No email, no call, but money has appeared in the wallet.
                    Mobikwik customer support has been notified about the posted complaint.
                    May 31, 2021
                    Updated by Verdigris
                    Ticket id: 19566698

                    Too much delay already. Give my money back.
                    May 31, 2021
                    Updated by Verdigris
                    Managed to contact their customer service. The customer service agent, Pawan Kumar, insulted my emergency situation, mocking it. This is not the sign of a credible company. @Consumer complaints, request you to follow up with my case; I need my money that Mobiqwik is holding.

                    @Mobiqwik: Return my money immediately.
                    Jun 02, 2021
                    Updated by Verdigris
                    Thank you, Consumer Complaints, for helping resolve this!
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                      Rajput ji
                      May 28, 2021
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                      Address: Mandi himachal pradesh

                      Hlo
                      Namskar sir
                      Mera name vijay hai..sir meri mata g ke phone no. Pr call aya tha ki woh bank manager bol rha hai.or usne dhokhe se meri mma ke account no. Se 20743, 20743 do bar paise debit kr liye ecom mobikwik me..meri apse request hai ki ap iske bare inquery kre or mujhe paise bapis dilwaye kuki ye dhokha hua hai mere sth..meri mother ka account no. - [protected] hai...or unka mobile no. [protected] hai...
                      Mobikwik customer support has been notified about the posted complaint.
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                        V
                        Vinayasri
                        May 27, 2021
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                        Address: Vuyyur
                        Website: Mobikwik.com

                        Hi team,
                        Fraudulent transaction done by Mobikwik about 10100/ from credit card on 16April 2021...when I redeem my credit points unfortunately deduce my credit card amount deducted...
                        Mobikwik customer support has been notified about the posted complaint.
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                          P
                          PSSangeetha
                          May 27, 2021
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                          Resolved

                          This complaint is regarding the Unauthorised transactions that took place using my credit card today 27th May through NOBROKER RENTPAYMENT.

                          I haven't authorised the transaction that is mentioned above, The transaction took place completely without my knowledge and the card was not in my possession. I notified the bank immediately when I noticed the transaction mail/message.

                          Kindly help me in this.
                          Jun 1, 2021
                          Complaint marked as Resolved 
                          Mobikwik customer support has been notified about the posted complaint.
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                            R
                            Rubykumari
                            May 27, 2021
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                            Mera 599 ke two recharge fail ho gaya or account se paise dedicated ho gaya h or abhi tak return hua h ajj 12 din hogaya h or complain karne per bola gaya tha 7 working days me return hoga per abhi tak return nahi hua h
                            My register number [protected]
                            Mobikwik customer support has been notified about the posted complaint.
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                              B
                              Bala yogi reddy
                              May 27, 2021
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                              Mobikwik wallet was showing zero balance but I had money in that wallet and in history there was not showing whether my money is transferred or not
                              Mobikwik customer support has been notified about the posted complaint.
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                                M
                                MuhammedK
                                May 26, 2021
                                Mar 10, 2023
                                This thread was updated on Mar 10, 2023
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                                My Aadhaar linked to another Account

                                My name is muhammed.k recently i downloaded mobikwik app and registered as new and when i doing KYC i got error message that "This aadhar Number is linked to another mobikwik account please enter new one" and i called Mobikwik customer care 2 times.On 1st time on 25/5/2021 one customercare executive told that he registered complaint i have upload orginal adhaar id on mobwik complaint section so i uploaded my orginal adhaar id. But on other...
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                                Dhanasiva P
                                May 26, 2021
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                                I recharged my jio number [protected] with amount of 20 rupees, it shows that transaction failed but the amount has been debited from my account.I want refund.I have used debit card.My mail [protected]@gmail.com.
                                Mobikwik customer support has been notified about the posted complaint.
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                                  D
                                  Diljale
                                  May 25, 2021
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                                  Rs 10177 deducted from account but not credit into wazirx app wallet
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    S
                                    Sukhveer singh dhiman
                                    May 25, 2021
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                                    Address: 2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002

                                    Sir, I paid money to coinswitch kuber app from mobikwik app, but payment was not send to coinswitch app. The payment is debited from my bank account tomorrow. Sir plz help me i thing this app is scam or doing fraud with people! First time I use this app give me poor result. No one pick call from customer care services.
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      Sunilkumae53946
                                      May 25, 2021
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                                      Address: Budhlada

                                      Dear sir/Madam
                                      Order id. 5c3015af5757b Amount 3969.03
                                      Date.23 May 2021 Debit to Amount my HDFC net banking Account but not Amount credit my wazirx Account Pls check and solve my problem
                                      MB. [protected]
                                      Mail id. [protected]@gmail.com
                                      Mobikwik customer support has been notified about the posted complaint.
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