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Updated: Feb 21, 2026
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Mobikwik reviews & complaints page 95

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K
KAIFUL HASAN
Jun 13, 2021
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The payment failed at Zomato but the money has been deducted from my wallet . I talked to Zomato support agent they already initiated my refund money but it's been more than 7 days i didn't receive money in wallet .. this is such a bad experience from this app i suggest everyone not to use this wallet please prefer Paytm phone pay
Mobikwik customer support has been notified about the posted complaint.
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Dear sir,

The payment failed at Zomato 2 times but the money has been deducted from my wallet .
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My order placed on ZOMATO failed twice with “payment incomplete” status but money has been deducted from my Mobikwik wallet. Worst experience. No refund as yet.
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    A
    Adj Aditya Jain
    Jun 13, 2021
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    Resolved

    Address: 2nd Floor, Orchid Centre, Golf Course Road, Sector 53 Gurgaon Gurgaon District Haryana India - 122002

    This is the issue:
    Amount:-2500
    Merchant:- CoinSwitch Kuber
    Date of Transaction:-22 May 2021
    Time of Transaction:-1:10 AM
    Mobiqwik is repeatedly hoarding people's money with the false promise of instant payments. They take several days to return the money deposited in an emergency. Can you imagine this -- I try to transfer money from Mobiqwik for an emergency, and mobiqwik holds this money for several days before returning it back?! What will the ordinary person struggling for money do if such companies continue to cheat them?! The CEO comes and talks big things on TV, looting people's hard-earned money.
    Jun 18, 2021
    Complaint marked as Resolved 
    Mobikwik customer support has been notified about the posted complaint.
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      S
      shivendra2220
      Jun 13, 2021
      Resolved
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      Resolved

      25442 deducted as PG transaction on 3 june 2021 but Mobikwik and wazirx are saying that money has not received by them. Has money flushed in the air or they are trying to commit broad day loot from me of my hard earned money. Now what can I do to get my money from these BIGGIES. Has any honesty is remained in the society...
      See the attachments, both mobikwik and wazirx are saying Contradictory replies...
      Jun 19, 2021
      Complaint marked as Resolved 
      Received the money on 18 june 2021
      Mobikwik customer support has been notified about the posted complaint.
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        A
        Arshdeep singh Gill
        from Amritsar, Punjab
        Jun 13, 2021
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        Website: Mobikwik.com

        Hi my registered mobile number with app is [protected] i have mistakenly activated zip or pay later service on mobikwik and want to close it due to cibil score concerns as an unwanted loan will appear on my report but they are denying to close loan account as there is no such loan accounts that can not be closed if i dont want then they just go with my request
        Mobikwik customer support has been notified about the posted complaint.
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        I paid mobikwik pay later due but payment failed or amount deducted from my bank account
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        I just open mobikwik app and on the main interface of the app there is single click activation button for mobikwik zip services. After opening the app I accidentaly press the active now button on the banner and they are now charging 99rs for 15 days using zip service.. I have created suppprt request but they didn't close my zip account. This will have a huge impact on my cibil score If I didn't pay 99rs fee.. so what can I do now ? Pay 198rs every month for rest of my life just to main the cibil score ?? They are not replying to my email. Kindly Help me.
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          S
          shivendra2220
          Jun 12, 2021
          Resolved
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          Resolved

          25442 deducted as PG transaction on 3 june 2021 but Mobikwik and wazirx are saying that money has not received by them. Has money flushed in the air or they are trying to commit broad day loot from me of my hard earned money. Now what can I do to get my money from these BIGGIES. Has any honesty is remained in the society...
          Jun 19, 2021
          Complaint marked as Resolved 
          money received on 18 june 2021
          Mobikwik customer support has been notified about the posted complaint.
          Jun 12, 2021
          Updated by shivendra2220           Bank is saying that money has been debited from my account
          Jun 12, 2021
          Updated by shivendra2220           Also when money was deducted from Mobikwik, It showed Successful transaction but money got flushed in the air.
          Jun 12, 2021
          Updated by shivendra2220           Both are saying contrary things... Mobikwik is saying that money has reached the merchant... and Wazirx is saying that money has not reached even both of them... how is it possible... are they conspiring to embezzle my money... I will not leave them even if I have to go to Consumer Court with all their replies in Documented form
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            S
            Sagar Kandoi
            Jun 12, 2021
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            2 Jun 2021 - ₹ 1, 353.07 Paid to Mobikwik on Google Pay [Paid ₹ 1, 353.07]
            bank statement & google pay successful transaction id :
            CICAgoCUnYnhYq
            Mobikwik customer support has been notified about the posted complaint.
            Jun 12, 2021
            Updated by Sagar Kandoi             my payment deducted in my account successful but many days not updated in mobikwik zip account pls updated my payment immediate
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              L
              Lalmani Patel
              Jun 12, 2021
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              Address: Seoni

              I did txn on 21/05 but it fails at bank end, but money deducted from wallet and till today no refund. Please understand it's not a small amount for me. As the transaction failed merchant said to contact issuing bank in case money not credited with in 7-12 days. I was waiting since 12 days patiently but money not refunded than I raised issue with mobikwick but they said txn successful from their end. So where is my money please help me to get my refund. My ticket no. 19669987.
              Mobikwik customer support has been notified about the posted complaint.
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                K
                [email protected]
                Jun 10, 2021
                Resolved
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                Resolved

                On 19th May 3333 rs(3399.66 including charges). Transaction declined but amount debited from mobikwik. Raised a complaint and provided all information. They didn't respond at all
                Jun 19, 2021
                Complaint marked as Resolved 
                amount refunded to the source card.
                Mobikwik customer support has been notified about the posted complaint.
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                Issue resolved. Received refund from mobikwik to my card account
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                  S
                  Sdkl
                  Jun 10, 2021
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                  I made a payment of rs1204.33 to pharmacy for a medicine order through mobikwik wallet the payment is showing successful money has been deducted from the bank but payment is showing failed at pharmacy. Pharmacy is saying that they didn't received the money.
                  Mobikwik customer support has been notified about the posted complaint.
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                    N
                    Nagarjun Hegde
                    Jun 9, 2021
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                    Tried to deposit money from Mobikwik to merchant (Neblio Tech)

                    Merchant: NEBLIO Technologies Pvt. Ltd.
                    Date : 20th May 2021

                    This is the second time I’m facing this issue
                    The latest being
                    Merchant - NEBLIO Technologies Pvt Ltd.
                    Date : 8th June
                    Mobikwik customer support has been notified about the posted complaint.
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                      A
                      aritrasaha97
                      Jun 8, 2021
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                      I just made a payment of Rs 1000 from my Google Pay account to my Mobikwik Wallet and the transaction has been marked successful by Gpay and the money hasbeen deducted but its not showing on my Mobikwik account and the payment I was making to Neblio Technologies is stuck.
                      The Gpay transaction ID is CICAgODU14LIZw
                      Mobikwik customer support has been notified about the posted complaint.
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                        V
                        Verdigris
                        Jun 8, 2021
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                        Resolved

                        Address: Gurugram, Haryana

                        This is the second time the same issue is repeating. Tried to deposit money from Mobiqwik to merchant (Neblio Tech.) twice in the last 15 days; payment failed both times.

                        This is the latest issue:

                        Amount: INR 9999
                        Merchant: NEBLIO Technologies Pvt. Ltd.
                        Date of transaction: 8 June 2021
                        Time of transaction: around 21:40 hrs

                        Mobiqwik is repeatedly hoarding people's money with the false promise of instant payments. They take several days to return the money deposited in an emergency. Can you imagine this -- I try to transfer money from Mobiqwik for an emergency, and mobiqwik holds this money for several days before returning it back?! What will the ordinary person struggling for money do if such companies continue to cheat them?! The CEO comes and talks big things on TV, looting people's hard-earned money.

                        @Mobiqwik: Return my money immediately!
                        Jun 9, 2021
                        Complaint marked as Resolved 
                        Money received.. phew!
                        Mobikwik customer support has been notified about the posted complaint.
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                          J
                          Jay Davda
                          Jun 8, 2021
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                          Address: India

                          Date of incident: 03/05/2021

                          I was the victim of a fraudulent unauthorized credit card transaction. Credit card of IndusInd Bank. Merchant name: Mobikwik Category: Utilities.
                          Amount: 10000 approx. The mentioned bank is claiming liability of the transaction on me just because the OTP had come on my phone. In reality, I had not given the OTP on any website neither to any person for the transaction to be successful.

                          I hope the above matter is well understood and will be addressed at the earliest. Kindly contact me for more details if required.

                          Regards,
                          Mrs. Parul Davda
                          Mob : +91 [protected]
                          Mobikwik customer support has been notified about the posted complaint.
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                            J
                            Jojosh EJ
                            Jun 8, 2021
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                            Address: kerala India

                            I had recently added considerable amount to my dream11 wallet. However it is not being credited or reflected on my dream11 wallet balance.
                            I had added Rs 1, 000 two times through Mobikwik app. Even though the amount was being debited from my bank, it is not yet credited to my dream11 wallet and also Bank account.
                            Please arrange to look in to the issue urgently and arrange to credit the amount to my Bank Account as early as possible.

                            Regards
                            Mobikwik customer support has been notified about the posted complaint.
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                              R
                              ReconGJ
                              Jun 8, 2021
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                              I have made transaction from CC to bank from mobikwik but the amount isn't been credited to my bank account. I have contacted the bank with the RRN number they have provided but there is no transaction received by the bank
                              Mobikwik customer support has been notified about the posted complaint.
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                                R
                                Rohan2900
                                Jun 8, 2021
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                                Transportation success but pg transportation is not complete
                                Mobikwik customer support has been notified about the posted complaint.
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                                  P
                                  Pratyush Newatia
                                  Jun 8, 2021
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                                  My order I’d - ZP5c3ebeafc5273
                                  I had transferred a sum of amount 10, 177 on 4 june 2021 but it has still not been credited to my account .
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    A
                                    alfydavy
                                    Jun 8, 2021
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                                    Address: wazirx

                                    Hi just sent 15000/- using wazix to deposit money using mobiqwik gateway,
                                    money debited from bank account but money not come into wazirx; I did a follow on transaction for the same amount and that arrived, but the previous amount has not arrived ;
                                    Pls help
                                    Mobikwik customer support has been notified about the posted complaint.
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                                    I hve just sent another transaction for 10000/- and the payment is gone through from my bank, but the page transferring me back to wazirx from mobiqwik is just spinning blank and neither my wazirx account is updated with the 10k amount.
                                    Now I have 15k + 10 k in limbo on the payment bridge and my trades are seriously affected .
                                    Can you restore my payments to wazirx account .
                                    This kind of lapses are seriously unacceptable.
                                    I am attaching the screen shot of the both the pages one of mobiqwik page that should transition to wazirx and the other my wazirx account snapshot, where no amounts are reflecting 15k + 10 k 2 transactions
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                                    This has come up and these for bot the the transactions
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                                      M
                                      mgupta.manju
                                      Jun 7, 2021
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                                      Address: 5th floor huda city centre metro sector 29 gurugram haryana 122001

                                      My amount of 6k deducted from idbi to mobikwik
                                      Mobikwik customer support has been notified about the posted complaint.
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                                        D
                                        Dilan Raj
                                        Jun 7, 2021
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                                        Hello Sir,
                                        I did a transaction on 3rd June using Mobikwik wallet for Rs20, 000. My money got deducted from my bank account but it is not reflecting on Mobikwik and waited for 72hours think it would get reversed but not received it until now.
                                        Mobikwik customer support has been notified about the posted complaint.
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