[Resolved]  Mobikwik — Bus service cancelled - Amount not refunded - Mobikwik

I have booked ticket PNR 4AYN3S3 from Rajahmundry to Chennai in Universal Travels through Mobikwik for the date 17th Dec 2016. Bus service was cancelled and amount is not refunded.

Raised complaint through app (help) with ticket/token no. 5675272. No updates further from Mobikwik.

Also accumulated above 6000 Mobikoins. Looking for redemption.. options are not available and shows 0 as net balance. Raised this through ticket/token no. 5687511.

Kindly resolve my issues and provide the refund and Mobikoins redemption.

Thanks

Karthick.