Mobikwik — cancellation of bus ticket

Mobikwik — cancellation of bus ticket

S Sumant Kumar Verma from Muzaffarpur, Bihar

I have booked two bus ticket from jaipur to kota by jai shrinath ji ki travels on dated 18.04.2018. Date of journey is 06 may 2018. Which ticket pnr is ts[protected]emao & operater pnr is 147203. The second ticket pnr is ts[protected]fcch & operator pnr is 147203. I want to cancell these ticket. My email is - [protected]@gmail.com & phone no is [protected]. Was this information helpful? No (0) Yes (0)
Mobikwik customer support has been notified about the posted complaint. Apr 29, 2018 Updated by Sumant Kumar Verma For cancellation of Ticket, No option is popping up in your site. If a customer wants to change his program then then inform me how he will cancel his Ticket .I have booked two Tickets from Jaipur to Kota by Jai Shrinath Ji Ki on dated 18.04.2018. Date of Journy is 06th May 2018. One Ticket PNR is TS[protected]FCCH and Operator PNR is 146657 of total three passanger. 2nd Ticket PNRis TS[protected]EMAO and Operator PNR is 147203. I want to cancel my those Tickets as my programe is changed. For this i lodged a complain on dated 25.04.2018 but no reply received from your end till date. I have already given my Email address ([protected]@gmail.com & Ph.No is [protected] & [protected]).Resolve this matter as early .
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Sumant Kumar Verma

from Muzaffarpur, Bihar

For cancellation of Ticket, No option is popping up in your site. If a coustomer wants to change his programme then inform me how he will cancell and re book his ticket. On dated 25.04.2018, I lodged a complained and the complain ID is 1937516 but got no response from your end.
This type of tricky behaviour with the coustomer is not good for your company. If this matter is not resolved early as possible then I have to take my matter to social media platform .

Sumant Kumar Verma

from Muzaffarpur, Bihar

I lodged a complain on dated 25.04.2018 and complain id is 1937516 for cancellation of my two tickets from Jaipur to Kota of total five passenger. After going four days no one contacted me either by phone or through Mail. For cancellation of ticket how much time will you take . I do not understand why you are delaying too much .