Mobikwik.com — Wrongly Postpaid bill paid

Address:

Ahmedabad, Gujarat

Transaction Id [protected] i wanted to pay bill for no [protected] ( Vodafone Postpaid ). but anyhow automatically no has been updated and made payment for [protected], instantly i put mail on their grievance department, but no reply from their side after 3-4 days i made complaint through their website, after two days i got following reply: Dear user, Namaste! I understand that you have mistakenly done a recharge on other number. Unfortunately, the money can't be added back to your wallet as the operator has successfully processed the recharge for the number that you mistyped. Counter check your details before you pay any bill or use our recharge service to avoid any such kind of issue in future. With the right information you can do your recharge with a click successfully. Don't hesitate to contact us for any other query. With you, Your Happiness Officer, then i replied to them, hi, it was not miss type, miss can 1 -2 digital, this no is automatically updated. 2nd day this happen i am contacting your site...i sent mail to Grievance mail id, but no buddy is replying, and even there is no phone no to contact you...your prompt reply could avoid this situation...kindly add back this money.. after that there is no turn back