[Resolved]  Mobikwik — Debited amount for failed transaction and not refunded

Address:560040
Website:www.mobikwik.com

On 4 Apr 2017, I tried to book a bus ticket which cost Rs. 650. So I added Rs. 621 to mobikwik wallet & along with the Supercash, Rs.25.91 my Payment is done. After it showed "Contacting bus operator" and then I suddenly got "Oops something went wrong". For this case I got no ticket, no money back or no Supercash. Even I didn't received the ticket confirmation.
So I tried for 2nd attempt, I booked ticket for Rs.500 which is successful and I got ticket for this.
After this I contacted them in help & support. It's been one week, still there is no response
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May 17, 2017
Complaint marked as Resolved 
Solved by consumerhelpline.gov. in
Mobikwik customer support has been notified about the posted complaint.
May 12, 2017
Updated by Ganesh K Shetty
Mobile No. (Reg. with Mobikwik) : [protected]
E-Mail: [protected]@gmail.com
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