[Resolved] Mobikwik — debited not credited

Vinodananda Rao

from Bengaluru, Karnataka

Dec 1, 2018

Address: 560097

Hello sir
I made a credit card payment from my mobikwik upi on 16th nov 18 and the amount is rs 2332 and the amount is debited but not credited to my sbi credit card account. The mobikwik help says that transaction is successful please contact your bank.
My icici bank confirmed that the amount is credited in [protected]@hdf/bhilwara urban branch and merchant rrn#[protected] same time my sbi says that any amount from mobikwik is not credited in my account.
Please look into this and do the needful.
Regards
V vinodananda rao
[protected]

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Dec 6, 2018

Complaint marked as Resolved

Mobikwik customer support has been notified about the posted complaint.

Dec 06, 2018

Updated by Vinodananda Rao The debited amount Rs 2332 is credited back to my UPI account today is on 6.12.18.
Thanks to consumer forum
Vinodananda

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Comments

Anslie Anto

from Vaikam, Kerala

Dec 3, 2018

I was recharging my phone through mobikwik And the transaction took place but the recharge hasn't taken place since 12 hours. The application hasn't shown any notification of recharge being successful or has refunded yet.

sumit shekhear

from Mumbai, Maharashtra

Dec 3, 2018

Hi sir i m sumit maine 30 november ko wallet se apne icici bank account mai amount transfer kiya par wallet se mere bank account mai abhi tak aya nahi aur wallet se payment debit dikha raha hai please refund my payment

Govind Kabadi

from Lucknow, Uttar Pradesh

Dec 3, 2018

For the Order NO. MK[protected], I have made payment on 22Nov2018, but the transaction got cancelled and the money is deducted from my account number.Can you refund to the account at the earliest.so that it will be helpfull for me.