Mobikwik — disabled my account for no reason. fraud company taken my money

chehak98

from Mohali, Punjab

Address:	Chandigarh, Punjab, 160047
Website:	www.mobikwik.com

My userid is chehakaggarwal.[protected]@gmail.com. The number from which i use my wallet is 8699****11.I have completed kyc and updated and verified my aadhaar details as well.I have been using mobikwik since 2-3 months. I have a balance of 12000 rs now and since yesterday suddenly I am not able to log in to my account as it says 'User is disabled' on entering otp. No one is able to transfer money into my account as well. I have over 12, 000 rs balance in my account. Once the customer has large money in wallet, they disable it to cheat the customers. Fraud company. I need my money back.
They are not responding to any emails, and all there customer care numbers are not functional.

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Mobikwik customer support has been notified about the posted complaint.

Apr 18, 2018

Updated by chehak98 Thanks a lot! They without a reason deducted 500 rs money from my wallet. But gave back the access. Fraud company i must say.