Mobikwik — dmi loan foreclosure issue

Address: Mumbai City, Maharashtra, 400053

I had taken two boost loan from dmi mobikwik. One was for 17000 & 20000 with loan account no. 0062v00001atjjyaan. Since 1 month i was to call mobikwik to foreclosure of the loan. I got an email from mobikwik that, i have to contact dmi finance as they handle boost loan query and issue. Then i
Emailed dmi finance and they provided me the bank account details to make the payment and close the loan. I did that and also replied them back with the details and bank statement, still, i have not received any email. The last email they sent me was that they have not received the payment and i need to send the statement copy which i did.

I have also attached the payment statement screenshot, please look into it and help me asap. Pfb details

Dmi finance - case id[protected] [ ref:_00d90kivi._5002v2ucv5q:ref ]

Dmi id net amount paid a/c number transaction id transaction date
Dmi[protected] 14, 450 [protected] [protected] 23/09/2019
Dmi[protected] 13, 500 [protected] [protected] 20/09/2019

This is for the 2 loan ref number [ ref:_00d90kivi._5002v2ucv5q:ref ] [ ref:_00d90kivi._5002v2udbuu:ref ]

Registered name - nitin dilip chauhan
Mobile - [protected]
Email - [protected]@hotmail.com

Regards,
Nitin chauhan