Mobikwik — Electricity bill paid worth 1379 but wasn't successful

On 15 October 2020 i paid a electricity bill of 1379 the amount of RS 7 was debited through mobikwik wallet and the rest amount of 1372 was paid through Paytm UPI. The transaction is not showing in Mobikwik app but I'm sharing SBI statement and paytm screenshot. Currently i mean today is 8 November 2020 and electricity bill is still pending. I need refund pls from Mobikwik and won't make any transaction in future on Mobikwik
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