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Mobikwik — electricity bill payment failed payments

I had initiated a bill payment for electricity of rs 770 which failed on 6th march 2018. Still the money has not been refunded. Transaction ref id is mp[protected]. Cannot rasie a complaint in bharat bill pay as it gives the error "something went wrong".

Again payment failed on 18th march for transaction ref id mk[protected] for electricity payment of rs 980 out of 942 is normal cash and 37 is supercash. Please help in this regard.
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Mar 19, 2018

Complaint Status

Mobikwik customer support has been notified about the posted complaint.
Complaint comments  2 CommentsShareTweet

Comments

Dear sir/madam I have my account in Baja finacer in that I have rupees of 2000/- but am not able to transfer it to any account. your representative has not yet called. It's showing kyc update but there is no response from your end.please do the favour.
My recharge is stopping use supercash. but other people account consume supercash in recharge.my supercash is expire on 15/03/2018 but but it is not usable. i am only use this month only 400 supercash but limit is 1000.
my mobiqwik account no. is [protected].

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