Mobikwik — fraud in bus bookings delhi to katra by mobikwik

Address:	New Delhi, Delhi, 11006
Website:	Mobikwik

I've booked my sleeper six seats in a. C coach by mobikwik via
Operator name golden temple yatra volvo bearing pnr no. Tpnrts[protected]knu by spending rupees 18594.00. I've in which my father age of 77-78 years, two children and two females. I've received one phone call from the operator by mobile no. [protected], saying that i can't provide you the sleeper berth. I requested him to provide sleeper seats because there are old age person and females passengers but he refuses to provide and abusing and misbehaving with me and threatened "i will see you". I again call him on the given phone numbers on ticket. After that i contacting to mobikwik but unfortunately thare is no customer care facility and no mail id to complaint. At last i made complaint at mobikwik app vide ticket no. 7020341 at 5.38 p. M but unfortunately no refund of my money and response given after expiring four days. I requesting to the forum that refund my money at earliest and compensate to hurt my sentiments which were hunted due to this fraudulent bus operator. I and my family members lost opportunity to visit my holy place maa vashnodevi. Kindly refund my money with compensation at earliest.