Mobikwik — Fraud transaction with my debit card, Page 2

Mobikwik — Fraud transaction with my debit card

P pissedoff123 Apr 14, 2015 Jan 19, 2023 This thread was updated on Jan 19, 2023

I wish to bring to your notice, a fraud transaction which took place yesterday, using my mother's debit card. She got a call from the number [protected]. The person claimed that he was calling from the SBI and that my mother's ATM card has been blocked. He asked for the debit card number and the one time password. As my mother does not have much knowledge about the internet banking process, she was easily duped, and gave off the debit card number. As soon as the call was over, she got an sms from the bank, stating that a transaction of Rs 9950 was made from her card towards Mobikwik.com. She was quick enough to get the card blocked and also filed an FIR with the local police. I have sent a mail to the backend department of mobikwik.com which handles all fraud complaints ([protected]@mobikwik.com), but haven't received a reply yet. I have also filed a cyber complaint so that it could be tracked early and hopefully the transaction could be aborted at an earlier stage. However, I haven't received any response yet from any of the sources. Could anyone suggest a better approach which will help me in getting back my money? Was this information helpful? No (5) Yes (52)
Mobikwik customer support has been notified about the posted complaint.
32 Comments	Share
Submit Close

Related Mobikwik reviews

View all 7148 Mobikwik Reviews

Comments

Ruth Peterson

Jul 8, 2019

I have never heard of this company but they used my bank account to withdraw a pending transaction to withdraw cash...I have never applied for any service with them. The name is MOBIKWIK, NEVER HEARD OF THEM SO WHY ARE THEY TAKING MOEY FROM MY ACCOUT?

[email protected]

from Mumbai, Maharashtra

Oct 23, 2019

Without my permission mobikwik has deducted so many moneys from my account and have not receive any sms. According to me strict action should be taken through this recharge app without anyone's permission how they can did ok someone money. We had got to know when my father had up to date his passbook after every two days they had deducted money like ₹1000-₹5000 it is very hard to earn money if they deducted money like this way what will happen to the people we are educated person so we have report what will be the condition of the poor people.

Thulasi Dass

from Mumbai, Maharashtra

Nov 11, 2019

Recently did a recharge using mobikwik. Money deducted but recharge not done. When complained they said ask the Operator. When i did that they said they are not responsible for third party like mobikwik. When i ask for the refund start the ticket they close it without refunding. When i reported fraud with proofs they disabled my account. It seems like they are indulging in fraudulent activities. Need to report to cyber crime.

Arun Manglik

Feb 26, 2020

Respected Sir,

I wish to bring to your notice, that I had a fraudulent transaction which took place on 25th of Feb 2020, using my credit Card.

below are the transactions Details:-
SL No TRANS DATE TRANS ID TRANS TIME NAME OF COMPANY
1 25 02 2020 DECLINED 19.33 PAYTM E COMMERCE PVT LTD
2 25 02 2020 616747 19.34 PAYTM E COMMERCE PVT LTD
3 25 02 2020 597387 19.34 MOBIKWIK
4 25 02 2020 511016 19.34 PAYTM E COMMERCE PVT LTD
5 25 02 2020 962427 19.38 PAYTM E COMMERCE PVT LTD

No OTP was used, or any other type of confirmation was given but the money went out of my account.

i am a retired person, and this was almost all the savings that i had. please help me.

I request you to please look into this matter as soon as possible and kindly cancel this transaction and refund the money into my account. I am a senior citizen, and need all the help you can give me

Please contact me at [protected]@gmail.com

Thanks and Regards,
Arun Manglik

supriyachopra

Jul 15, 2020

Yesterday (14.07.2020), I got a call from Mobile No. [protected]. She said that she is calling from SBI Credit Card team. SBI Credit Card Section is offering cash back to redeem the reward points. I resisted to give OTP & CVV and cut the call. But she again called me and insisted for it by different way. After so much awareness, I gave OTP by mistake.
Two Fraud transactions have been made on my SBI credit card XXXX-XXXX-XXXX-1154.
1. Transaction of Rs 20500 at CLICK 4 SHOP
2. Transaction of Rs.10500.00 at ZES*MOBIKWIK
I received an email for the same and I put both the transactions under settlement and blocked my SBI credit card immediately.
please help me out by crediting my amount

sunilakumara

Oct 30, 2020

I Have not shared OTP or card details but while paying it was 21000rs. got deducted to ZES*MOBIKWIK while applying in Website naukriwork.online, That person was on call and guiding me. and again asked for OTP i was not shared, Later number is switched

Call from [protected]
They given ref ID - SH90054430

Kindly help to refund my amount

My contact number - [protected]
mail id - [protected]@gmail.com

Faraz Ahmad khan delhi

Mar 23, 2021

Hi, I downloaded the mobikwik app and they told me to provide me a loan which I didn't get and they sent a message that you have to pay 75 rs. I don't understand why they are asking for it I have tried to send them email but there is no valid email id nor any customer care and they are keep sending me sms and calling me and harrasing me as well.now with interest they are telling me to pay the amount and the interest keep increasing and increasing, what am I suppose to do now... please help

Fraud transaction with my debit card - Comment #3814577 - Image #0

Zeshaan Khan

Mar 30, 2021

i have made transaction through realme store with mobikwik but my order was incomplete and payment was debited from my account but not credited to my wallet and was not refunded also please refund my money otherwise i will go to consumer forum and i will register my complain

MOBIKWIK MOBILE NUMBER -[protected]
CARD - HDFC BANK DEBIT CARD
FIRST 6 DIgits- 526099
Last 4 Digit - 2886
Hard Holder name - AMAAN ULLAH
TRANSACTION DATE- 5/march/2021
Transaction Amount - 8997.45

I HAVE ATTACHED STATEMENTS ALSO

Kindly Don’t Ignore my queery its a very big deal and very big amount

Fraud transaction with my debit card - Comment #3817099 - Image #0

Deepa Thakur

Nov 3, 2021

Today I have lost Rs 20000 from my account And Transacytion details shwon as ONE Mobiwik S Whrere Money Has been debited Foar refund of Fast Tag failure Transaction Of Rs 1200 Thay Asked for account number And Card Number Suddenly Thay Made Transactions of Rs. 10117 Two times And now all their mobile numbers are switched off

Babul Dey

Jan 14, 2022

Amaunt 41725.70 payment fail but debit my bank account 12/1/22

Fraud transaction with my debit card - Comment #3944681 - Image #0

DR NAVEEN S

Oct 13, 2022

Dear Sir
Greetings from Mysuru!
With reference to the above subject, I would like to bring to your kind notice regarding the fraud made by MobiKwik w.r.t Naveen Shivanna account with phone number [protected]. A sum of Rs.1193 =00 debited from my ICICI card ending with number 3006 towards payment of my electric bill, but not reflected in my mobikwik account. The ref. number is [protected]. A copy of the snapshot is attached for your reference.

Please do the needful at the earliest

Thanks and regards
Dr Naveen Shivanna
Scientist
Defence Food Research Laboratory
Defence Research & Development Organisation
Ministry of Defence, Govt. of India,
Siddartha Nagar, Mysore-570011, INDIA
Phone:+91-[protected]

Fraud transaction with my debit card - Comment #4062541 - Image #0

[email protected]

Jan 19, 2023

Dear sir/ ma'am I'm not taken any money from mobikwik and it's showing 3 months interest pls clear my issue Phone:+91-[protected]
Dankanikotta 635107

Regards
Santhosh