Mobikwik — fraud via mobikwik wallet

An unknown person on facebook named pranjal bhatia who was selling a brand new phone at 15000 and told the payment would be full cash on delivery. But he told me that u should show me that u had a balance in your wallet so i showed him while we were on video calling, so he used my balance and buyied a product worth 14928 rs from shopclues. I had the details of that person like his address and contact information. So can you help me for this.
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Mobikwik customer support has been notified about the posted complaint.
Oct 13, 2017
ega N's response
Plz transar to my friend bank a/c plz help me dont fake call
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Hai sir/i am ega my frinde cridet card use to 5500 amount transar mobikwik my account and transar to my friend debit card thes problam recase to my account mobikwik a/c and user desabld plz open i am sent to my document mobikwik but not open plz transar to my bank a/c plz speech to tamil call me now [protected]
Sir, My wallet Debit 616.45 but not booking Railway ticket plz refund my amount

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