Mobikwik — fraudulent call

On 6-9-2019 i received a call from a no. Saying that they are calling from axis bank credit card service. And asked about credit card queries. I refuse to gave the details. But they said that I can increase my card limit thru online. They have furnished the following details. Card number, name, email. Due to that I have provided the otp.
The amount debited in 2 transaction such as 24999 and 25999 from my account. Total 50998 rupees debited.

"this amount debited to mobikwik account"
I gave him card no., name and cvv, i was not knowing anything so i gave him the otp for all transaction... Then my account is debited with total 50998. This transaction was not done by myself. So please raise this issue and resolve.
Thank you.
Was this information helpful?
No (0)
Yes (0)
Mobikwik customer support has been notified about the posted complaint.
Complaint comments 

Comments

I am send a money a wrong costumer . costumer mobil no. [protected]. He does not refund my money rs. 4000/-paid to [protected]@ hdfcbank 6 sep 2019
Time 1:53 pm. So kindly request to you plz take the matter and obliged . plz reply

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mobikwik
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    7120
    Pending
    0
    Resolved
    857
    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
    View all Mobikwik contact information