Mobikwik — fraudulent of rs.10k done by mobikwik and block my mobikwik account

My name is Rahul Ranjan. I have added Rs.10 k on 17/10/2019 to my mobikwik account (created through mobile number [protected]). After adding Rs.10k to mobikwik account from my bank account, I tried to transfer the same amount to others and suddenly got to know that the account is been blocked by mobikwik. I have sent several email to [protected]@mobikwik.com according to the discussion with mobikwik customer care executive but there is no luck till now. My money pickpocket by mobikwik team and account also blocked by them. I tried to reset password with the help of forgot password in online site but it says invalid mobile number and email id. So it's my humble request to do the needful on priority and save Indian's/our country making fool by mobikwik even this app should be banned in India. It's completely fraudulent company. Please help me get my money earned by doing hard work as student.