[Resolved]  Mobikwik — Give Voucher Instead of Cashback

Address:	122002
Website:	www.mobikwik.com

There was offer from Mobikwik in collobration with Brand Factory that on eligibility they will provide 400 Rs Cashback to mobikwik account. Instead of that they shared 400 Rs cashback voucher in which i need first spend money and then they will credit cashback amount. And for that cashback I again need to do transaction from mobikwik. earlier i have raised the ticket on their site for not getting cashback and see below what they replied.

Namaste!

We understand that you did not get the benefit for Brandfactory.
Apologies for the inconvenience.
As per our T&C, cashback will be credited to your MobiKwik wallet on/before 31st January, 2017.
For more information about this t/c for this offer, please checkout the link https://www.mobikwik.com/offers/shopping/brandfactory

Thank you for being a valued MobiKwik customer.

Regards
MobiKwik Team

It is clearly mentioned that account will credited on or before 31st Jan 2017. But instead of that i got mail with 400 Rs voucher which is again distributed in 4 different part (Mobile Recharge, DTH recharge, Bus Ticket, bill pay).

On top of that i have 1 friend who got 400 Rs as amount in his Mobikwik wallet on very first day. So they treating differently to customer for same offer. I need 400 Rs as Amount in my wallet.