[Resolved]  Mobikwik — Horrible business practices

Address:New Delhi, Delhi

- payment made, valid transaction id, money deducted from bank. - the merchant(Airtel) did not receive payment even after 3 weeks - Mobikwik has NO customer care at all - The online support ticket system is BROKEN. Press submit on the support site and NOTHING happens - The management clearly has ZERO confidence in their own business which is why they don't even have a support system forget a customer care number. - Hopefully a foreign payment company comes in soon and takes market share from these losers like taking candy from a kid.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Mobikwik customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mobikwik
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    7120
    Pending
    0
    Resolved
    857
    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
    View all Mobikwik contact information