Mobikwik — I done recharge but not get

Address:

Lucknow, Uttar Pradesh, 226020

I done recharge but not get in mobile number and money will be not refunded..please refund my money or do my recharge with in 24hour this APK is fraud I done so many times this problem face each and every transaction please help me for giving me a solution of the transaction other wise give me refund any to my bank account please help me sir for my mobile number resister [protected]