Mobikwik — imps amount reversed from bank but still not credited in my wallet account [protected]

Address:

Ahmedabad, Gujarat, 380055

I am a loyal user of mobikwik, my mobikwik account with [protected]

I have transferred the amount from wallet to my bank account with rs. 4850 on 27/11/2017,
But by mistakenly i was written wrong bank account number “[protected]” instead of correct account number “[protected]”.

After that have immediate contact to mobikwik team for resolve the issue and your team said to me txn got successful and credited to bank please get it touch with your bank,

After that i approached to bank and i requested to them for wrong account transferred,
After my request icici bank central team reversed the same imps to mobikwik with imps id : imps[protected] as on dated 02/12/2017.

But amount is still not credited in source wallet of [protected].

I am getting frustrated with this issue please help and resolve and back credit to amount in my mobikwik wallet account.