Mobikwik — imps transfer failed and amount got deducted from mobikwik wallet

Aditya Raghuwanshi

from Bengaluru, Karnataka

Nov 12, 2018

Address: 560048

Hello,

On 31st october, i did an imps transaction of rs 5000 and 1000 as transaction failed and amount got deducted.

Customer support told that issue will be resolved in 7 days and amount will be refunded but still it's been more than 10 days but no update.

Please look into the issue.

Following are the transaction details :

Date : 31st oct 18
Transaction type : imps
Status : failed
Result : rs 5, 000 deducted
Ticket id : #9608357

Date : 31st oct 18
Transaction type : imps
Status : failed
Result : rs 1, 000 deducted
Ticket id : #9611459

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Comments

Susanta Bhadra

from Bengaluru, Karnataka

Nov 15, 2018

On 05 Nov 2018 i paid mobikwik wallet 3500rs credit card bill still pending and nobody respond while calling

Azma.

from Kolkata, West Bengal

Nov 15, 2018

I created mobiwik accnt on 8 nov 2018 I added money to it 2800 approx but not able to trnsfer to my bank what the F ..is this I want my money back otherwise I will rais my issue to consumer court ...this app is just playing wth the money of many ppl ...