Mobikwik — Its 47 days now. my money not credited to my account

Website:www.mobikwik.com

I added rs.1312 in my mobikwik wallet on 30th march 2017. I tried to make the payment in bigbasket but transaction failed and the money from my wallet deducted. I create tickets in mobikwik site but no reply from their side. There is no other way to contact them. There are customer care numbers:

[protected] and[protected]
Mobikwik customer care number toll-free delhi [protected]
Mobikwik customer care number toll-free mumbai [protected]

I tried these numbers many times. But no response from their side.
Mobikwik is a fraud company and they are cheating customers.
Was this information helpful?
No (0)
Yes (0)
Mobikwik customer support has been notified about the posted complaint.
May 11, 2017
Neeraj Srivastva's response
On 9th may-2017 by mistake i have transfer amount 5000 in this account number[protected].please stop this transaction ASAP.
May 16, 2017
Updated by sunnamanu
Mar 30, 2017 8:19PM
Add money
Transaction Id:[protected]
₹ 1, 312

Complaint comments 

Comments

send mobile namber
sunnamanu's [Complaint's author] reply, May 16, 2017
[phone number removed]
On 9th may-2017 by mistake i have transfer amount 5000 in this account number[protected].please stop this transaction ASAP.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mobikwik
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    7120
    Pending
    0
    Resolved
    857
    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
    View all Mobikwik contact information