[Resolved]  Mobikwik — mobikwik amazon e-gift card not received

Hello sir, on 3rd February 2020. I used mobikwik app to purchase amazon e-gift card worth rs 680. I used my debit card as a payment mode. Amount got deducted from my account. But still i have not received the gift card from mobikwik. I already raised a complaint on this but no response from mobikwik. I am posting my transaction details below.
Order id- 5e3832b3c9e77c001ef8bd1c
Ticket id[protected]
Please solve this issue.
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Feb 3, 2020
Complaint marked as Resolved 
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I am recieving otp like this to my mail id, but i didnt request that thing

We detected that you are trying to sign-in into a new browser. Your OTP for logging in is : 283408

may be one of my previous mobile numbers are given to some other person after deactivated them by me. May be they are using those.

Hello sir, on 26th September 2022. I used mobikwik app to purchase amazon e-gift card worth rs 10000. I used my upi as a payment mode. Amount got deducted from my account. But still i have not received the gift card from mobikwik. I already raised a complaint on this but no response from mobikwik. I am posting my transaction details below.
Order id-63313f4146e0fb001e5609ff

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