Mobikwik — Mobikwik electricity bill payment is not credited to the bescom

Website:mobikwik

Hi,
I did the electricity bill payment on 03 May 2017 for the
BESCOM acc ID: [protected].
But it is not yet reflected in the Bescom site as i could see the amount is still due. Please let me know if these are paid to the Bescom and why i am seeing the amount as due till today. Following are the Bill payment reference numbers acc ID: [protected]
Transaction id - MP[protected]
Transaction amount - 1264
I have already contacted the Mobikwik customer support still did't get any response from mobikwik.
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Due to wrong PIN no. entry account is blocked .Complaint given Ref.no. 6435681 & 6430531 dtd 25.4.17 but no response also no customer care cell for resolving the matter.

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