Mobikwik — MobiKwik extra emi charge kar raha h iske Karan mere penalty lag rahi h

My MobiKwik I'd no. [protected]
Mere MobiKwik ke app se emi le rakha h or uske 2 emi aati h 192+257 MobiKwik app ke hisab se ye 2 emi h or ye dono ka amount 1148 h jishka screenshot m dal dunga but mere account se ye company 1184 debit kar rahi h jish ke karan mere account m penalty lag rahi h because mere account meri emi 1148 ki h to 1160 amount tha or 590 ki penalty lag gayi or ye 590 rupee ye fault MobiKwik ka h or pay mujhe karna pad raha h m chata hu MobiKwik mujhe refund kare or m bahut bar castumer care ko call kar chuka hu ki mere help karo but koi proper response nhi h