[Resolved]  Mobikwik — mobikwik harassment

Address:Gurgaon, Haryana

I opened an account in mobikwik 3 months back and i transferred rs5000 from my bank account into the mobikwik wallet to send this money to one of my friend. But there was some problem in my friend's account and thus i could not send him this rs5000 and thus i transferred the money back to my bank account. The next morning when i checked the mobikwik wallet i found rs5000 in it and i was surprised and thus i mailed the mobikwik company explaining the matter and asked them whose money was it but i did not receive any unfavourable reply from mobikwik as a result i felt that it is some lucky money and i can use it as it came in my mobikwik account and thus i transferred the money to my bank account. And then again i found some amount in my mobikwik account and this kept happening and i mailed mobikwik several times asking them from where this money is coming but i did not get any unfavourable reply from mobikwik and the reply they sent back was that i can keep using mobikwik without any problem as such. And in between my mobikwik account got blocked so i mailed them that i do all my recharge and payment of bills etc through that and thus its inconvenient if the wallet closes and thus i received call from mobikwik and they said that there was no problem as such and that i can use mobikwik as usual and thus they reopened my mobikwik wallet again. And then after 3 months i got a call from mobikwik from a phone number [protected]. He said that he is calling from mobikwik office and he threatened me and intimidated me asking me to return the money in some bank account and said that he has filed an f. I. R against me and harassed me so much. I am no fraud. I did not ask for money or hacked any account. I simply used the money i found in my account who someone might have sent by mistake and before using the money i asked mobikwik several times and when i got confirmed that there was no such problem i transferred the money and used it then why am i being harrased like this. Mobikwik is a abominable and wicked company and is involving me in all such fraudulent cases. I have all proofs of the mails and the call recording and can produce the same if required. Please help me
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Aug 22, 2019
Complaint marked as Resolved 
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