Mobikwik — mobikwik the money has been deducted for irctc booking, but train booking was successful but payment settled. due to bank transaction issue.

Address:

Reasi, Jammu and Kashmir

Dear mobiwallet group

I want to say i have done irctc booking recently for journey. But issue is tht my money has been deducted but no ticket has been booked. And no news about refund of this transaction. I had also concerned to irctc. But they told to contact ur banker. So
Account details

Name ajay sanmotra
Phone account no. :- [protected]

Failed transaction id:-
Date 12/04/2018
Transaction id:- [protected]

Kindly resolve my issue. And refund my money as soon as possible.