Mobikwik — Mobikwik User ID, has been disabled not enabled after submitting required documents

Address:Gurgaon, Haryana, 122002
Website:www.mobikwik.com

Hi
This is Mohd. Asifuddin opened Mobikwik Account and credited amount of Rs.20, 000/- to wallet.when I logged in to make payment at eZone my user id is disabled.
I have sent all the required documents to [protected]@mobikwik.com but neither they are replying nor they have enabled my user id.
Neither they are providing a Toll-Free Number to contact nor they are calling me.
I am very much worried about this to whom I have to contact for my money Rs.20, 000/-which is blocked in my wallet since 06/05/2017.

Please help me in getting my money back or to enable my account.

Regards,
Asif
[protected]
Was this information helpful?
No (0)
Yes (0)
Mobikwik customer support has been notified about the posted complaint.
Complaint comments 

Comments

Maine airtel ke 1 no. Pe recharge kiya hai ...mobikwik app me recharge successful dikha raha hai but av tak no. Par benefits nhi mila hai
Maine costumer care me baat kiya
Wo bol rahe hai ke is no. Par koi recharge nhi hua hai

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mobikwik
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    7120
    Pending
    0
    Resolved
    857
    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
    View all Mobikwik contact information