Mobikwik — Mobikwik wallet is made user disabled :(

Address:Gurgaon, Haryana, 211019
Website:www.mobikwik.com

Dear Customer Care,

As you blocked my account after my mobile got stolen and after I reported to you. I am trying to reopen my account since then but fail all the time.

Kindly reopen my account since I have received my mobile number back from vodafone store. I would like to get my account activated so that i can make payments. This is my third mail to u.

My ticket number was 5730297 dated 12/27/16. I am not getting any ticket also since the user is disabled.

I request you to reopen my account so that I can access it. I have tried your support numbers but all of them are busy. I have made calls thrice making lots of bills in even reaching to you but failed.

Kindly look into the matter.

Thanks and regards,
Rachna
Was this information helpful?
No (0)
Yes (0)
Mobikwik customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mobikwik
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    7122
    Pending
    0
    Resolved
    858
    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
    View all Mobikwik contact information