Mobikwik — Mobikwik wallet to bank transfer not working/stopped

Mobikwik — Mobikwik wallet to bank transfer not working/stopped

Krish Bhat from Chennai, Tamil Nadu Mar 13, 2017

I have 5000 rs on my wallet and when I tried to transfer it to my bank account, I got an error message that there is no sufficient balance to do the transfer despite of the account having the adequate balance. I then went into the terms and condition of the wallet and shockingly found that the "Wallet to Bank Transfer" option is temporarily unavailable. I still am not sure whether the information is up to date in the FAQ section but here are the 2 questions I would like to ask Mobikwik Customer Service. 1) Why would your wallet shows as insufficient balance when there is adequate balance? 2) If indeed the Bank Transfer option is stopped or currently unavailable (as per your FAQ), why your customers are not notified via newsletter or SMS? Mobikwik Customer support, Please do understand that you are bound to answer your customers by all means. You cant expect everyone to contact you via twitter or FB only. Give us Chat support or phone support. Look at response rate here at this site. That says all. With Utmost disappointment, Gopalakrishnan A Was this information helpful? No (3) Yes (17)
Mobikwik customer support has been notified about the posted complaint.
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Comments

Anil Amaram

from Tanuku, Andhra Pradesh

Mar 13, 2017

Hello sir i made a bank transfer of amount rs5000 on march 3rd 2017 from mobikwik wallet.Transaction was failed till now i haven't received the money back to wallet.So many times i given complaint through message in wallet.But no reply or response about this transaction.

Mobikwik wallet to bank transfer not working/stopped - Comment #2678430 - Image #0

Jay prakash sharma

from Bengaluru, Karnataka

Mar 13, 2017

Mera name prakash hai mera 16/12/2016 ko 2000 kat gaya 3 mahina ho gaya mai ek bar es n. Pe [protected] call kiya tha to usme kaha tha ki 3 days walking me paisa aa jayega lekin 3 months walking ho gaya aur aaj fir 500 chala gaya mai to lut gaya pls mera paisa wapas bhej do mobikwik n [protected]

rakesh bongoni

from Pune, Maharashtra

Mar 13, 2017

I tried to renew ny season ticket at UTIS app for which I selected Mobikwik as my Payment gateway. the amount was debited for the transaction, but the intended ticket renewal was not happened. Raised complaints with ticket numbers #6033823 and #6040337. it looks like they are least bothered attending to them.

ब

बोबी स्मार्टी

from Kolkata, West Bengal

Mar 13, 2017

Sir I paid my electricty bill through mobikwik on 24 Feb 17. My bill due date was 27 Feb 17. But till date my bill was not paid and money has been deducted from my account. Today i.e 06 Mar 17, I have paid my bill with late fees. Kindly ask help me to revert back my money from mobikwik. Mobikwik team not replying my mail.

Ch Amar

from Sathupalli, Telangana

Mar 13, 2017

Such a fraud company you are
I hd added Rs.2000 in my MobiKwik ccount but it's not transfering to bank account why I will lodge a complaint against u soon

Angel studio

from Chennai, Tamil Nadu

Mar 14, 2017

I had Transferred rs. 500 to jiomoney
But i didnt receive. The amount the transaction number is 875f5394575

SafdarH

Nov 29, 2021

MobiKwik has also failed to transfer my wallet fund to both my credit card and my bank account. Credit card bill transaction failed after lying pending for 5 days and that too after raising a consumer complain with MobiKwik over the issue. Bank account transfer is still lying pending.