[Resolved] Mobikwik — money debited from bank but not credited to wallet

Wadhwamit

from New Delhi, Delhi

Address:

New Delhi, Delhi

I tried to add Rs. 6950.00 to my Mobikwik Account. The payment was deducted from my bank account and its not reflected in Mobikwik Wallet. I was asked to send scanned copy of my Identity. Even after sending the document i didn't get any reply from them. I posted on their facebook page and sent multiple emails. They dint reply to my complaint. I want the money back.I just saw many similar complaints lodged here. Please treat this seriously. Email: [protected]@gmail.com Contact No.: [protected]

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Complaint marked as Resolved

They finally replied back on facebook and the amount was credited to my mobikwik wallet and i made my payment to ebay and successfully received a discount of 15% flat.

Mobikwik customer support has been notified about the posted complaint.

Oct 17, 2014

Updated by Wadhwamit Email id. Correction: [protected]@gmail.com