[Resolved] Mobikwik — money debited from my account but not credit to beneficiary account

[Resolved] Mobikwik — money debited from my account but not credit to beneficiary account

S [email protected] from Mumbai, Maharashtra Oct 5, 2019

Sir/madam, i use mobikwik upi link with sbi bank account for rs 25000 money transfer on 01oct19 at12:50pm. The same amount get debited from my account and not credit to beneficiary account. When i complain to mobikwik personal they told me they are not responsible for this, bank will solve your problem and bank also told they are not responsible for this type of issue, contact to mobikwik. So i request to you please do the needful. Account no -[protected] Ifsc code - sbin0001196 Upi id -[protected]@ikwik Transaction ref no[protected] Ticket no[protected] Was this information helpful? No (0) Yes (0)
Nov 5, 2019 Complaint marked as Resolved Resolved Mobikwik customer support has been notified about the posted complaint. Oct 07, 2019 Updated by [email protected] Thanks a lot, money is credit back in my account . Oct 07, 2019 Updated by [email protected] INR 25000 which were debited from my account, got credited into my account. Thanks for this.
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Dibyajyoti paikray

from Gadarwara, Madhya Pradesh

Oct 7, 2019

5000 rupee deduct from my wallet in 01 Oct 2019 but when call the Costemer no. No one can attain the phon ...if my problem not solve then I put a police case on your app...any other thing that I can do against u

Rushi Tammisetti

from Visakhapatnam, Andhra Pradesh

Oct 8, 2019

I am trying to transfer money from wallet to my bank account it is throwing an error "email I'd not found " but I didn't changed my email I'd or removed. Please look into this and fix this issue asap