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[Resolved]  Mobikwik — Money deducted from wallet but ticket not booked

Hi, i paid for my flight booking on Indigo via mobikwik wallet, order# HMBK[protected], on 22nd January. my tickets were not booked. now my wallet shows zero balance. its been 3 days and the money has not come back to wallet. i have also registered a complaint with ticket no :# 5841142, but no reply yet . i tried calling customer care number but it is not working.
kindly look into the matter and resolve it.

Arnab Das
Ph. [protected]

Money deducted from wallet but ticket not booked
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Complaint marked as Resolved Jan 25, 2017

Complaint Status


[Jan 25, 2017] Mobikwik customer support has been notified about the posted complaint.
Complaint comments  2 CommentsShareTweet

Comments

Sir my account block plz help me u my account unblock processor. And refund my amount and also continue start my account
I had paid 1448 rs to pentaloons through mobikwik on 24/11/2016. Money has deducted from my wallet but transaction failed at merchant end. then i tried again for same thing on 28/11/16 and transaction was successful.

I didn't get money back into my account (today is 21/01/17, after two months).

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    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
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