[Resolved]  Mobikwik — Money deducted while transferring from wallet to bank (Refund)

I was transferring money from wallet to bank account. Transaction is in pending state. I am waiting from 1 September. I haven't received my money in my bank account till now. Mobikwik Customer care is not able to resolve the issue. I called these guys many times but they put me on hold and says that please wait we are checking with seniors Or payment team. I called customer care more than 30 times in last month. Transaction amount is 41000 rs. and commission for bank transfer is 1523.97 rs so total wallet was 42523.97 rs. It is not a small amount. I am sharing the screenshot for transaction.

Manish Chugh
M: [protected]
Email ID : [protected]@gmail.com