[Resolved]  Mobikwik — Money not credited to my bank account

Address: Gurgaon, Haryana, 122002
Website: www.mobikwik.com

Hi,
I have tried transferring money from wallet to bank. But transaction was failed and no money refunded back to my wallet. This was the response from mobikwik

Namaste!

We understand that the amount was deducted from your wallet balance but not updated to your Bank account.

Just be assured, your money is safe with us and we'll do whatever it takes to help you get it back.

Our tech team is making sure that Bank clears the status of the transaction within 48 hours.

We appreciate your patience in this matter.Thank you for being a valued customer.

Happy to Help!
Team MobiKwik

They told the same thing last time also. Its been more than 3 weeks and money is not credited to my bank account. They just copy paste response again and agian. They don't respond with valid reason. Amount transferred was 1000rs.
This is the best chor wallet in India. They just take money from consumers and will never return back.
Mail ID : manikanta.[protected]@gmail.com.

Please do the needful.
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Feb 13, 2017
Complaint marked as Resolved 
Money credited back to my wallet back.
Mobikwik customer support has been notified about the posted complaint.
 
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